Honestly, when I took the tour, I was blown away!!! Everything lined up with where I wanted us to…read morelive for the immediate future. The staff was super friendly and made me want to move in immediately, Until I saw the price. It's just not in the budget that I wanted to stay within. Great spot though.

FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

We rented the corporate apartment for 2 months. We were impressed with Adriene and Jessica's…read moreresponsiveness to our questions. We echo the greatness of the repair, the groundskeepers, and the maintenance: especially free a.c. filters and upkeep of the fire extinguishers. So easy to live there.

Very cheap when it comes to repairs and replacing appliances. They're currently fixing the outside…read morestairwell in my building after months of it being unusable. There's damage INSIDE my apartment due to it. I don't see why there should be any damage inside while outside work is being done. Cheap labor gets you cheap repairs. I've also been told that dishwashers aren't meant to wash dishes, just to sanitize them.

Kenny is probably the most amazing caring and lovable managthat makes the apartment feel like home!…read moreeveryone is welcoming and it just feels like a family! Best place to live

Proceed with Caution -- Worst Rental Experience I've Ever Had…read more Out of many years of renting across different states and cities, this has truly been the worst nightmare of an experience. I do not recommend Clearcreek Water to anyone considering making this location home. From the beginning, there were constant red flags. The person now acting as "the head" of this property is cruel, dismissive, and unprofessional, often behaving as though she has a personal issue with tenants. Heal that, "ma'am".. Her demeanor made the environment feel hostile and unwelcoming--definitely not a good fit nor look for residential leadership. For context, I've lived at other 1st Lake communities and never had an issue until I came here. Complaints from myself and other tenants about loud music, suspicious visitors, dog feces, and even strangers knocking on doors were routinely ignored. Even more concerning, weed smoke in the buildings was never addressed, despite repeated complaints. Contrary to being told that "weed is in", there are definitely complexes that enforce NO SMOKING or one may face eviction --to add, for someone with asthma, I was forced to use a prescribed (Dec '24) ventilator nightly just to breathe--this alone should have warranted urgent attention, but it never did. At move-out, my family and movers discovered visible mold on the air vents, which I later found had already been reported in previous online reviews. It was disturbing to see that this issue has been repeatedly overlooked. To top it off, I confirmed my final rent payment amount in advance--both in person and via email well ahead of move out --yet I later found out there was a mysterious, unexplained charge added to my account. I was also contacted by clearcreek for a forwarding address which was written on the move out notice, that I HAVE A COPY OF .. you have my phone number but not my file? So, where did you retrieve the # from?! Stop it. This kind of shady, unethical behavior is unacceptable, and when I contacted corporate, they had no record of an issue or even a reason for why my forwarding address had been requested. How is that so? How couldn't corporate (the entity that the "head" stated NEEDED the forwarding address) locate a concern by my name or phone number? This is wild and low, wow. Y'all dropped the ball--anywho, I was advised by corporate to reach out to Cindy Hart, the Regional Vice President. If anyone else needs to do the same, the corporate number is +1 (504) 455-5059. She should be back in office on Monday 6/30! She's also on LinkedIn. Thankfully, I've since relocated to a much better complex, where the leasing agents are professional, kind, and genuinely invested in the upkeep of the property and us, as a community (they recently facilitated a pizza party for us, a pool party, and meet and greet, all in ONE month; next events are slated for next month ) well after the lease is signed. It's a night-and-day difference, and a reminder of how poorly managed Clearcreek Water really is. Please consider THIS your warning: save yourself the stress, health risk, and frustration. This property may carry the 1st Lake name and "appear" to be the one, but it doesn't reflect the standards they use abide by. & remember this, "person in charge", you will never win when you play dirty--shame on you. With that, I recommend none of the properties based on who they hire to serve the community! ***No need to say, "reach out", I did that. Oh, (prospective tenants) when you reference my review and others, there won't be any accountability or honesty, they'll tell you what you WANT to hear so that you can sign! I simply won't stand by knowing I paid my dues throughout my stay and allow them to behave in this despicable disgusting manner. All in all, in my new place, I'm finally at peace and can SLEEP throughout the night... ALSO, here I can accrue points that go towards rent! Definitely more bang for my pretty bucks and aligns with my lifestyle choices! Peace out!

Maintenance is a joke!! Repeated maintenance orders for the…read moreSAME issue. No updates unless you call the leasing office. There is no way it cost $1607 a month to live here. Rent was due today, you give them your money & they don't do ANYTHING IN A TIMELY FASHION! WET CARPET soaking wet MULTIPLE TIMES due to a leaking AC... leasing agent (Veronica) act like it's your issue & you're overacting. Dryer has broken MULTIPLE TIMES, no solid solution. The laundromat charges $8 to wash & about another $8 to dry 1 load(multiple cycles to dry--only runs for 17 minutes at at time) WHY WOULD I WANT TO PAY ANOTHER COMPANY TO DRY CLOTHES WHENEVER I PAY FOR A WASHER & DRYER MONTHLY. I recommended this apartment complex to my friend moving into town.. that has been rescinded. OVER IT. DO NOT MOVE HERE. (Mind you I live in a "premier" building) & don't ask me to contact y'all! You see my last name, look me up in the system.

I was a resident for 2 years until a new resident moved in next door. After just a month the police…read morewere called out 3 times for domestic violence. There was screaming almost every night for 2 weeks from 11pm to midnight. The staff said they couldn't help me because the aggressor wasn't a resident. I asked to leave because another resident made death threats at another resident next door to me. I showed the staff the video of the threats and physical violence in front of my door and the staff refused to hear me out. The best they said was look at moving to another first lake. In the end, I had to pay 2 months of rent in order for me to leave.

I would strongly suggest against living here if you are a young female. I lived here for a year and…read moreof course expected to not get my deposit back after reading reviews and also knowing how these big rental corporations work. I had a friend who worked as a property manager for 1st lake who told me that the less deposits back the bigger the bonus for the property manager at the end of the year so they will do everything in their power to keep it. This is factual information I was told directly from someone who works there. They tried to pull one over on me claiming that there are stains in the carpet and they have to replace it, so they are taking my entire deposit. I will be fighting this in small claims court. They don't know how I am and who I know. I am in grad school for this stuff infact. Another very creepy and unsettling note was, I lived at Magnolia Creeks in Harahan and AT LEAST. 3 times had the maintenance guy "accidentally come into my apartment, once while I was half naked. Literally not just knocked on the door, this guy had keys in my door, coming in.. How do I know it was no coincidence? This is a huge property, if you know anything about the creeks, it's massive. I had a best friend there, and I asked a few neighbors if this had ever happened to them and they said no. This guy is the ultimate creepster. Always saying he made a mistake in coming to my apartment, On the third floor... seemed very weird to me. One time he even goes "oh I'm sorry baby, I came to the wrong place." Yeah, no crap. This is the third time you did this.. I kept reporting it to the management and they would apologize. Stay away from the creeks if you are a young female living alone!!!!!

Magnolia Creek apartments are around everything. I love that it's close to the Elmwood Plaza, AMC…read moretheater, the 10, and a small mini mall. The grounds and the staff here are great too. The greenery of the grounds are awesome too. I love the fireplace in my apartment... even though I will probably never use it. The closets are huge and the bathrooms are good sizes with enough vanity space.

The Bella Ridge North apartments used to be great but not any more. I have lived there for over 10…read moreyears and the people in the office have become intolerable. I got a notice saying that my automatic rent payment was cancelled with no reason given. I called the office from 830 to 10 and nobody answered the phone. This has become common every time I have to contact them. Usually I have to go there in person to talk to someone. This time I could not do that and so I kept calling and leaving messages. Finally a woman picked up and basically told me that they had sent out email and sms about system changes that would require me to change the automatic payment. The mail never came and I asked her to resend it to me and she told me she would not talk to me because she had some other people there and had already sent the notice. She then rudely hung up on me! That is how they treat a resident who has lived there for over 10 years and has always paid rent on time. This is not the first time this has happened. Last year, they changed the system and again the automatic payment did not go through. Nobody bothered to call me or contact me in any way. I arrived home and found they had started eviction procedures. They fixed it but It was really a terrible experience. There is no way to contact them when you have a problem unless you go to the office in person. They don't answer voice messages nor do they reply to SMS or email. The service has gone from excellent to abysmal. I do not expect to be treated so rudely when I do finally talk to someone as just happened. The other issue is the maintenance. It used to be great. But lately they take longer and longer to send a technician. My latest experience was a few months ago when one day, black rusty water started coming out of the faucets. The water was so dirty I couldn't drink, wash or bathe with it. It took almost a week for them to send a maintenance man to fix it. They have one guy covering the complex and several others so when there is a problem they take forever to fix it. I do not recommend Bella Ridge North Apartments and will not be living there much longer.

This is part of a double set of apartments. Very nice and…read moreclean. Mtc is always on point and tech are helpful and respectful. The young lady who assisted me was Ms.Rogers. Very professional and helpful. This is my first apartment experience and so far it's been positive.

‼ DO NOT MOVE HERE ‼ WORTH READING BEFORE LEASING‼…read more This has been the worst living experience! I've been a resident at Lost Bayou since April 2021, and have had issues with my apartment from the very beginning. They started small in comparison; not cleaned before move in, broken dishwasher, trouble opening front door. Then grew; lease renewed without notice, hot water stopped working, bathroom door stopped closing, etc. But this last issue was the LAST straw! I've been forced out of my apartment since November 20th, 2022, due to a leak in the bathroom. I called the number they have attached to Google, and was redirected at least 4 times before finally reaching their emergency operator. She told me she would contact maintenance and give me an update, which I never received. When I went back to check the apartment the following day (Nov 21st) nothing had been fixed. I went straight to Lost Bayou's leasing office and spoke with Ms. Jeannie ( who was there from Frenchman's Creek Apartments ) and informed her of what was going on. I also expressed my concerns about not feeling safe to stay in the apartment, but was told it was still inhabitable since the ceiling hadn't fallen yet. Despite the vent leaking over the toilet, soaking wet floor, stench, not knowing if/when the ceiling would fall, and water spots also appearing in the bedroom. I reiterated that I did not feel safe or comfortable staying in the apartment, and would continue staying with a family member until repairs were complete. Ms. Jeannie told me that she would have roofers assess & repair the roof, followed by sheetrock repair, and give me an update. I received a voicemail from Ms. Vicky on November 23rd, right before closing, claiming that the roof had been repaired and the sheetrock was scheduled to be repaired the following Monday (Nov. 28th). The office was closed by the time I received the voicemail and on Thanksgiving. I called back on Nov. 25th for an update and to see if the sheetrock could be rescheduled to an earlier date. No answer. I called again Nov. 26th, still no answer. That night, after work, I stopped to check the apartment myself. Not only had there not been any repairs, the ceiling had now caved in/fallen and the floor was still drenched in water! I contacted the emergency operator the following morning, and was told that maintenance would be sent. When I arrived back to my apartment on the 28th for an update, once again nothing had been repaired. I went to the office to speak to someone but no one was there. A nearby employee directed me to Frenchmen's Creek, where I spoke with Ms. Jeannie. I told her how the damage had worsened since we first spoke on the 21st, and there seemed to be no urgency or compassion towards my situation. At this point I had been out of my apartment for a week, with no estimate of when I'd be able to return, and rent was due in 3days. I was never offered prorated rent, or any other accommodation(s). When I requested to be moved to another apartment, she said she would reach out to her regional manager and give me an update (never received). When I called Lost Bayou the following morning (Nov. 29th 10:02am) for an update, Ms. Vicky answered. She was not aware of anything Ms. Jeannie and I discussed, but said she would reach out to her and let me know what the regional manager had decided. She also said that roofers would be sent out again and she'd call me with an update (never received). When I arrived to the office that evening (4:35pm) for an update, the roofers had just been sent & Ms. Vicky was just then sending someone inside the apartment to pick up the debris that had been left for days. Her excuse was their lack of personnel. When asked what Ms. Jeannie said about me being moved to another apartment, she said that she hadn't spoken with her. I expressed my concerns again about having to pay rent for an uninhabitable apartment; due to not being able to use the toilet, shower, or tub. I was told that it was my choice not to stay there, and I could take the option to not pay rent & face a judge. At this point, my only option was early lease termination. Which meant I'd be paying the end of November, December, and January's rent ($2,138+) for an apartment I couldn't even live in! Of course the "accommodations" came once I turned in my early termination notice (Nov. 30th) and began packing my apartment. The ceiling was FINALLY removed on December 2nd. On December 5th, I was called to tour another apartment; which was unfinished and drenched in cigarette stench & God knows what else. I haven't heard anything from management since then and the bathroom hasn't been touched since the 2nd; I'm glad I got out of this hell hole when I did. It's unfortunate that I had to pay for management's negligence and incompetence, currently seeking representation, but hopefully by reading this you will not go through the same!

Where do I even begin to start with this review there's just so much wrong in this place so it's…read moregonna be a long review! So to start this place wasn't so bad when Jessica was in the office she would get everything done quickly and professionally, whoever is in the office now is terrible and incompetent!!! We've called MULTIPLE times about roaches and gnats and they STILL haven't done anything!!! Also there were RATS here as well a few months back, this apartment is truly disgusting and outdated, they also went up on the rent at the beginning of covid for these shitty apartments, we had plans to move once our lease was up but unfortunately with the pandemic that didn't end up happening so now we're stuck here until the lease is up next year and it's miserable. ALSO our toilet wasn't flushing and we again called multiple times and the lady in the office literally told us it was a city problem so we suffered with this issue for over a month and called again to get any update on the city plumbing issue and she FINALLY sent a plumber out and he fixed the issue is less than 10 minutes so why did she never send a plumber to begin with???? this lady in the office lied to us and made us have toilet that barely flushed for over a month...there's also a rehab center on Wabash street and sketchy people are always hanging around and throwing trash and their plate lunches everywhere, maybe that's why there's so many's BUGS AND RATS!! Ugh please save your money and pick anywhere else but here if you're looking to move.

Not willing to work with you at all on moving in.. for just a one bedroom, shouldn't be that hard…read moreto work with and with real estate & property mgmt going up overall makes this one especially a hard stay-away!!!

I have lived here 2 years and this is by far my best apartment experience. Clean, quiet property…read more Helpful, available management. My very few maintenance issues were dealt with quickly. I would stay another 2 years if i wasn't moving to Texas.