This was the second company that I contacted about possibly cleaning and repairing my chimney and…read morefirebox. The administrative assistant who answers the phone is an asset to the company in my humble opinion. She is professional, courteous, and very friendly and bubbly on the phone. It's been a long time since I've had this level of customer service, but I've lucked out with two great companies this month. Clayton came out and inspected my chimney and let me know that I had some creosote. This tracks because I don't use my fireplace all that often but I do use it every year. He explained creosote and what happens with it to me, but suggested that we hold off since it was not to a level that I needed a deep cleaning. Clayton also let me know that I needed to have my firebox repaired as many of the spaces in between the bricks were missing mortar. I was expecting this because I had noticed that the mortar had burned off over the last few years. Again, he explained very carefully what happens if you don't take care of the specific issue and how it can damage your home. I really appreciated the attention to detail and the comprehensive explanation given to me. I ended up scheduling a second visit with them so the firebox could be repaired. Clayton was professional, kind, and courteous. He explains things exceptionally well and lets you know what to expect. They are transparent with their pricing so again, you know what you are paying for and they are in line, price-wise, with other chimney sweeps. I will definitely be using CBS again. As far as I'm concerned, they're my new chimney sweep. I highly recommend them if you have any issues with your firebox or your chimney.

Chimney and fireplace inspection. Absolutely amazing…read moreprofessional service. I purchased my home 10 months ago and in preparation for the cold I wanted to be sure my fireplace was working properly. The customer service was top notch and friendly and the technician Ben was thorough and informative. Great value on the cost of the inspection. I highly recommend them!

My personnel experience has been nothing but a good one. It's obvious that Garth has extensive…read moreknowledge of various pellet stoves and was able to fix mine and got it working again. He followed up on his work and showed up at the time that he said he would be there. I would recommend this guy for all your pellet stove needs. Michael

Tried to call multiple times and was unable to get ahold of anyone. When they did call back it was…read morea scam. NOT A REAL BUSINESS!

I accidentally posted a 3 star review for this company which was actually for Cooking Clean in ABQ…read more I GAVE HIM 4 STARS (though it still shows 3?) already for his communication. I have not used this company yet, but according to his communication for getting a bid and his price, I sure wish I had. I have already booked him for a new house we are getting soon. Great communicator and seems to be a very nice person. And a much better price than the one I used. ;( He says he has done 50+ jobs and not one person has left a review. I will trust him with my next cleaning.

Ben was so helpful and knowledgeable. We were also really happy with the price. We would recommend…read morehim for sure!

Quick service. In and out in about 20 min (small chimney cleaning)…read more If you're in ABQ, I'd recommend. I'm in Santa Fe & they charge a $49 travel fee. He did refund me the travel charge, as I was not told that initially.

I recently hired Devyn at Cooking Clean to service and repair our two gas fireplaces. While there…read morewas some initial confusion about pricing due to a misunderstanding over gas versus wood-burning fireplaces, Devyn promptly resolved the issue professionally and adjusted the invoice to reflect what was initially discussed. The service included maintenance, chimney sweeps, and repairs on both of our gas fireplaces. He carefully cleaned, adjusted the logs, replaced the burning embers, and ensured everything was functioning properly. He even taught me how to use them (lol) and recommended some decorative fireplace screens to keep our littles safe around the open flames and mentioned we should by plug-in carbon monoxide sensors to make sure we stay safe. For the repairs, he took extra steps to fix the gas valve and get the pilot working correctly on both fireplaces, which we really appreciated. Overall, while there was a hiccup in communication about pricing, Devyn was responsive, professional, and willing to work with us to make things right. What more can you ask for? Honest and hardworking. I would recommend his services and appreciate his dedication to quality work. We have two warming, beautiful functioning fireplaces now. Thank you!

They were great in getting back to me and made time to fit me in when I really needed their…read moreservices. Fast, efficient, friendly and reasonable rates. They also communicated with me so I knew when they were on their way, etc. Love them! May I add they did not leave a mess either!

Couldn't agree more with Bobbi H and Jim T. Wonderful response time; nice people; great job!read more

John the owner is just a cranky old bastard who wants to retire but won't unfortunately. He is…read morerude, crude, and all kinds bad human qualities. He won't do anything these days other than sell you overpriced wood stoves and gets really irritated when you ask him questions about pellet stoves. I told him that I was going to get the word out about all this and he said "Good". So there you have it. I would stay away from him and I will.

The owner came to my house. He was here about 45 minutes, and never cleaned the stove. He did,…read morehowever, yell at me for being middle class, college educated, and owning a Toyota. He told me how I am out to get him, how angry he is, and how he has been a chimney sweep for 25 years, and he hates it. He collected his tarp and vacuum, neither of which he had used, and stormed out, informing me of another chimney sweep I could use, who is "a Toyota man." I have never had an experience like this before, and I would not want another person to be alone in their house with this man.

They did a great job. so happy to have found them. They found a problem that could have started a…read morefire in our dryer vent. And were able to replace it with little to no mess.

Good communication. Flat rate. Camera included. Quick to respond and be on site. Good work…read more Did what we needed and no problems. Cleaned our dryer vent, when it was over due for a cleaning. Showed up 45min early. Will use them again.