Run screaming. These people are awful. They don't care about helping anyone and their billing is…read moreimpossible. I've been trying to pay the $100 I owe not that they deserve the money -- but after repeated attempts to pay online, they froze my account. I emailed the office, got no response. Today I got a threatening letter about legal actions. They are bad, very bad, and spare yourself by finding a better doctor and practice.

ZERO STARS! I have…read morebeen trying for a week to get my son's MRI order sent over from a major hospital system in the area to their location. First, they can't get me a fax number that actually works. Then when I finally have one and the order goes through, they let me know they will not authorize the service with my insurance because it didn't come from one of their physicians. They expect that a major hospital system will do their work for them to authorize service with their institution because, of course, they won't accept the notes and information from another provider (again major hospital system). Then when I raise the concern about not being told that from the beginning, they proceed to say they told me already with a condescending tone. Why would I waste a week of my time getting something that they know isn't possible to get. I guess the poor ratings here should have scared me off more than they did.

Completely awful doctor. I had the office cancel on me three times in a row, one of the times I was…read morewaiting in the office for about 40 minutes before I was told 'the doctor is doing surgery at xyz hospital and we are going to have to cancel your appt'. When Dr. Lamendola saw me for the first time it was only about 7 minutes, of which he talked about his vacations and how successful he is as a foot surgeon. This is odd because the office itself is completely rundown. Beyond the scheduling & office issues, Dr. Lamendola doesn't seem to be following best practices. His first line of defense was an expensive custom foot insole, he hinted that I could potentially need surgery. The insole was terribly thick/uncomfortable. The staff told me to give it a few weeks, and then to come back in for a re-fitting. After trying the insole for a week I had enough. I gave the insole back and told them I would not be paying for it or a follow up office visit. I found another doctor who completely fixed my issue in a single visit. He was confused at the path Dr. Lamendola took in my care, saying the medically-accepted first line of defense should have been done

Went in for an ingrown toenail and am almost sorry my foot needs are not a more common…read moreoccurrence--everyone was SO nice and helpful. Their pricing is also very reasonable and didn't come at the expense of quality, which is important to me as a self pay patient. 10 out of 10, would recommend!!

I was referred to Nova Care from my MD. Lauren was very good, nice, friendly and helpful…read more I paid my bill according to what they told me after insurance paid but they were always off a bit so 1 day after my visit billing sends me a text and an email to pay my difference immediately. This went on for every visit so I found a different place for my therapy. According to my insurance I had payed .74 over what I owed them on July 2, well i keep getting a bill for 1.19 text, email, and mail. When I called after the fourth time of trying to talk to someone they said I owed the money and when I asked for a supervisor she said "you want a supervisor on a Friday morning?" i said yes. When she came back to he phone she said the super told her they would take care of my balance. Nice of them since according to my insurance I OWED THEM 0. Will not go back there ever and won't recommend them to anyone.

I have several conditions including adenomyosis, enlarged uterus, and bulging discs. As a result, I…read morehave pelvic floor issues and lower back, hips and leg pains. My therapist, Lauren, is a pelvic floor specialist. She is highly knowledgeable, caring, and personable. I can't sing enough praises for her! She had done extensive research and networking to learn more about my conditions to help me in my recovery. The tools and exercises she prescribed are effective and showing improvements. I am very grateful. I would highly recommend NovaCare and Lauren to anyone who is struggling with physical issues and wish to get better.

So happy with the care I get from this location. Best team anywhere. You can make an appointment on…read moreline and they are ready for you when you arrive. Great feature when you are not feeling your best.

I have a 10 year old in pain. Booked an appt for 10:45 am online as it was available. We showed up…read moreat 10:40 with all paperwork filled out ahead of time. We waited in the lobby for an hr and 15 mins then in the room for ANOTHER 35min. If you don't have the staff then dont open the appointment times online. The front desk was not friendly. Not a single person in the building had any sense of URGENCY at the urgent care. Do not recommend!

I cannot say enough great things about the in house physical therapy I received from Emily at Luna…read more Three days after surgery, I tried one of the physical therapy favilities. The main issue I had is that your time is shared with another person. I needed 100% PT time. Luna Physical Therapy offers individual PT in your house. Many of the exercises are devised from things you have in your home, stairs, chairs, walls, etc. I purchased a chair elliptical machine to help in my progress. Any concerns or questions you have are also addressed immediately. It's been a such a positive experience for me that I told my doctor about Luna. I also recommended Luna Physical Therapy to my neighbor who will have total knee surgery in a few weeks.

From the owner: Luna is the leading in-home physical therapy platform, offering 1:1 personalized care at home that…read moreis covered by insurance. By shifting treatment from the clinic to the home, Luna is reinventing outpatient physical therapy and improving convenience, access, safety, and adherence. Luna's licensed therapists are available seven days a week and can be requested via the app. Luna is proud to partner with outstanding healthcare providers like Emory Health, Scripps Health, UCLA Health, and Intermountain Healthcare.

Tendon injury on lower left calve had me in bed for a month and a half, went to NovaCare on…read morecrutches. After two weeks I was walking without. Friendly yet professionally nuanced therapy and care. Slightly hard to find, tucked under a Lakewood parking garage off Warren, 150th street. The good news is, someone will come and get you if you get lost!

I had several weeks of rehab after foot surgery and losing muscle tone in my calf. Alex was my…read moretherapist. He really helped me immensely. The rehab was tough but he continued to tell me it would get better when I was feeling pessimistic. I feel one hundred percent better and am walking pretty well. I wasn't sure I would ever get to this point. I highly recommend NovaCare and Alex. Also, LeShay (sorry if I spelled her name incorrectly), at the front desk, is the sweetest, nicest person.