I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!

From the owner: BBB accreditation profile is set up please review us or read our close to 50 reviews Roadside…read moreAssistance in Indianapolis, IN and all surrounding areas is what Big B's Roadside Assistance does best. We offer flat bed towing, battery replacements, jump starts, tire changes, gas delivery, car unlocking, stripped lug nut removal, mobile tires, & other services that complement everyday roadside emergencies. For all your roadside service needs. Serving: Indianapolis, Anderson, IN and All the surrounding areas. If you get a flat tire, lock your keys in your car, run out of fuel or find that you have a dead battery, don't worry, we can be there in minutes to save the day. No matter what roadside assistance service you need, we will get the job done, or we will refer someone who can. Let's get you back on the road! We are open 24/7.

Terrific service and kind, caring personnel. Cody was our tow truck driver/operator. He was…read moreincredibly accommodating and did a beautiful job getting our car from roadside to home where we could fix its issue safely. And he placed it perfectly at our home. I am very impressed. Terry was our dispatcher who was also great on the phone. He was cheery and pleasant, which is helpful in a stressful situation that creates the need for a tow. Everyone we spoke to and met was fantastic. I put Joey's number in my phone just in case we ever need another tow. Great job, guys. Thank you so much!

Friendly and fast service! I needed to get my car to the dealership and called around 7am picked up…read moreon 2nd ring. 25 minutes later they were at my house ready to go! Cleanest truck and employees I have seen when getting a car towed. Super service, if you need your car towed call them!

Last night I hit a deer while driving on U.S. 41 in rural western Indiana. My auto insurance…read morearranged for The Boys Roadside to tow my car, belongings, and me. Their ETA was 1 1/2 to 2 hours, which was understandable given the distance and timing. However, 2 1/2 hours later they had not showed up and it was then after midnight. I called their direct line 3-4 times. They did not answer, and their voice mail box was full. Luckily we were able to get another tow, much quicker. The Boys Roadside had ZERO customer service for my awful dilemma. I would give them zero stars or even try to take away stars from them if Yelp would allow it. DO NOT USE THEM!!

Needed brakes done. He had it done in about an hour. Was Fast, friendly and did a great job. I…read morehighly recommend.

I had a tire blowout that ended up ripping apart a bunch of the wiring and electronics. Drew fixed…read moreeverything in just two hours, and the quality of his work was excellent. He really knows what he's doing. I highly recommend him!

Everything was smooth and fast! Very open with communication about what was wrong with my vehicle!…read moreDefinitely will be coming back again! Best value by far. Got exactly what I needed for a very reasonable price! Thank you!!

I went in knowing I had a front bumper that was loose, but my low speed driving was also…read morevibrational. Quentin took one walk around and knew exactly what to do. He thoroughly explained what I needed and how he was going to do it. When I said, "Can you also check something else?" I had only managed to get out "the car vibrates..." and he finished the sentance with... "at low speeds? Yeah, this should take care of that!" He called while the car was in the shop and said, "You know three of four tires are bald?" "yeah... I noticed that." "I'll get you a quote before the end of the day." Last time I had my tires replaced at a local chain, it cost more than the tires, balancing, and the bumper and front wheel well repairs combined. I agreed and he went to work. When I picked it up, it drove like a dream. "Ebony" has nearly 130K miles on her, but I swear to you she hasn't driven this beautifully since I got her at 600 miles, nearly 15 years ago. Quentin, Shay (next door collaborator), and their teams got my baby looking and feeling great in no time for a VERY reasonable cost. I cannot say it enough; They are WIZARDS. :)

Quenten Tomlin, owner and auto specialist is extremely knowledgeable and kind. He had a few hours…read morenotice that I had been stranded on the highway with a dead car and it was cold and snowy. The AAA driver recommended 10MM as a local repair shop and boy, was he right. Even though Quenten had other deadlines to meet, he worked on my car until he found the problem and fixed it - REASONABLE. He is definitely a great asset to the Lafayette community and is more interested in customer appreciation than making an extra buck off them. I cannot recommend this place enough, these guys will get you back on the road without robbing you. Thank you again 10MM!!!!

Absolutely awsome place. Can be summed up with one word. Integrity…read more The crew works fast, and doesn't miss a thing. Post work test drive is a nice extra that assures quality assurance

Evan & his crew treated me like family and offered genuinely sound advice and fair pricing to…read moreoverhaul my Toyota Prius w/185k. Excellent work!! I'd give 5th star if waiting area were warmer / cozier (Jan. '18 very cold).

Jim's Garage has been a great asset for local responders to provide a facility and salvaged…read morevehicles to provide vehicle extrication. This partnership allows responders to be more efficient

Great service helpful easy to talk to, every detailed in explaining the process. They also support…read moreour local fire department, allowing a place to train great group of guys.

Great service. Timely and always pleasant. Good quality and knowledgeable techs. Drop off service a…read moreplus

Heading from Louisville to Chicago and steering will started to vibrate and thumping from tires…read more Took it to Esserman's and though they were working on 4 other cars they were able to check/test drive ours right away. Seems our local mechanic hadn't tightened the tires very well when he rotated them 2 days before!!! Esserman's staff fixed the problem and sent us on our way free of charge in less than 20 minutes. So helpful and friendly. If I lived in the area they would be my "car guys".

I was trying to change my flat tire out with a spare when my jack fell. I was afraid I messed…read moresomething up with my car so I called insurance and they had Midknight come out to help jack it back up and get the spare on. He came fast and was very friendly. Explained to me what I did wrong and what I should do differently next time. I really appreciate how nice and reassuring he was! Thanks again!!

Five stars is not enough. Midknight Roadside is timely, professional and tonight - about 900 miles…read morefrom my house - he is a great comfort.