Total care was mediocre for my Husband. Sat on the ER from 7…read morepm until 1130 the next day fur a room. Er physicians assistant was great. Got a room and nursing staff were subpar. Food was awful. Dr came in at 8 am to release. I was on my way about 9 15 to pick up my husband but they had not even told him he was leaving. Breakfast was brought in same time girl came to move him out of the room. He had to get up dress fast and pack his things. They took him to ER waiting area for me. No one told him Anything. Overall care was mediocre. Such a disappointment. We have memorial too and it's horrible so no good hospitals in Chattanooga. Parkridge is making the entrance new and modern but they need to worry about their care of patients more. The cafeteria is a joke.

There's not enough space on here to say how much was wrong with the entire hospital stay after…read morereaching the 5th floor which should have been the last place to go with the other conditions that were clearly being presented. The discharge was unacceptable and was absolutely negligence on their part. Always know if you feel that your care was unethical or negligent also report your experience to your insurance company as well. Very important!

Dr. Newby has been my primary care physician for several months and I couldn't be happier. Every…read moretime I come in (which is thankfully not much) he and his staff have been very efficient and easy to talk to. They are also very flexible in working in late appointments.

From the owner: Our Family Medicine practice treats the full spectrum of disease and illness. Whether you just need…read moreto keep your blood pressure under control, have a sprained ankle, or have multiple chronic medical conditions like diabetes, high cholesterol or asthma, we can take care of you today. Together we can come up with a plan that optimizes all that modern medicine has to offer, but is tailored to meet your specific needs and perspectives. Dr. Newby and his friendly staff are eager to help you reach your health care goals. We take most major insurances and are now accepting new patients. Unlike many of today's overcrowded practices we limit the number of patients we schedule for follow ups so that we always have room for same day or next day appointments for those who are ill or have more urgent needs. We hope you will call us today and make an appointment where you will be one of 20 patients seen in a day, not 35.

Don't reach out for help at this "hospital" because you won't get it…read more They are just trying to fill their quota of warm bodies to bill insurance as much as they can. I was trying to get help with drug detoxing before I would go into withdrawal symptoms. But they wouldn't accept me until I was in withdrawal. In other words they wanted me to be needlessly suffering first. They also concluded that I wasn't withdrawing because my blood pressure was normal. In the literature, blood pressure can in some cases be normal during withdrawal symptoms, so should not be taken alone for diagnosing this symptom. They did not want to address my individual needs, but rather wanted me to fit their cookie-cutter criteria to find the easiest garden variety cases they could find. Don't waste your time here if you are looking for a hospital and staff that actually cares.

Send Dr. Oliver, absolutely tired of being guinea pigs for these doctors. I know what works for me…read more I suggested what works for me. This man told me I'd be better off dead. When I said, I welcome death. He said well good for you. This is not a doctor you want to see for any kind of mental health issues. He absolutely refused to anything I had to say about my crippling anxiety. I do not recommend this doctor or any of his nurses for any reason.

My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

I love Dr. Height! She really takes the time to listen to you and explain things, I always feel…read morecomfortable and never rushed. The facility is very clean, and all of the staff (with the exception of one receptionist, who I think might've been new) is always very friendly.

Great place and a great service to Chattanooga. I've not been there in a while, but the other…read morereviews and complaints against this place are ridiculous. I've never had anyone be rude to me there, maybe curt because they are busy and dealing with many other patients, but that is understandable. Im grateful for the health care I was receiving for free. Some people will complain even about a place doing free dental work or free health care. unbelievable.

I have only used their dental clinic so unsure about the rest of the medical care. First off, the…read morehygienist I had was awesome. Super friendly and knowledgeable. I felt very comfortable with her. She is why there is an extra star. However, I had gone in for a filling and was not impressed with the bedside manner of the dentist nor her assistant during the procedure. I had told the dentist that I was experiencing pain and discomfort and she seemed visibly annoyed that I was expressing a need. She stopped to get numbing medication and I asked the assistant if she was frustrated with me because of response to me expressing pain. I told her I wasn't intentionally trying to cause issues. She said "no, this is just how she is" which made it worse to consider I probably wasn't the only one who got this sort of response. When she returned she didn't prepare me but immediately put the syringe in my mouth and jabbed it in before I realized it making me jump at the pain and suddenness. In addition, when I returned for a 2nd filling the assistant (different from previous person) had a not so great bedside manner similar to dentist and during procedure she was talking about me in front of the dentist like I wasn't there. Lastly, I also witnessed some cultural insensitivity a couple different times when Spanish speaking patients came in and the staff sounded like they were talking to children. I am very disappointed. I can respect that people have bad days as I have been there myself as I work in an adjacent profession providing care to more vulnerable people. I understand they are over-worked and dealing with a potentially challenging population but come on, do better, and show more respect because your patients are especially vulnerable considering these are lower income/lower resourced folks.

My Dr left this practice. I called in middle January becausI needed a refill for insulin and FMLA…read morepapers completed. I was told that I would need to see a current Dr before they would do anything. I then spoke with the office manager and she started She would get me an appointment and make sure my insulin would be refilled. Two weeks later she and Amy stated that they are under no obligation to see me for any reason. They were rude and didn't care if I got the medication I needed. I worked not tenements this office for any reason. I also asked for my information for insurance purposes and they geniuses that.

Such a nice place! I've been coming here with my mom and you never have to wait long! Every one is…read moreso nice here and if you get bored there are Tvs everywhere lol

Urlogy crew sucks they are letting my sister die and she's pregnant. shes currently there now and…read morethere doing nothing for the infected tub they put in her side!!!! even the nurses complain on them but Erlanger does NOTHING TO FIX IT!!!!!! QUALITY OF CARE IS THE WORST... PLEASE SOMEONE TELL ME WHERE TO TAKE HER FOR BETTER CARE!!!!!

This was tough to rate. The patient care is definitely 10 out of 5 stars!! It's like Florence…read moreNightingale's spirit lives here. From administrative staff to the cafeteria staff. Ambassadors to MDs. Special shout out to nurse Angie Lawson from the Heart and Lung dept (4th). Her bedside manner was STELLAR!!! But there needs to be improvement. Sanitation and cleaning. Case in point. The family waiting room. A bit of a vomit area!! But the staff treat of patients and visitors... OUT-FREAKING-STANDING!! Please try and get those cleanliness standards up to your level of patient bedside manner!!

very bad service the from lady keep walking away and not doing her work .. I waited for like 3…read morehours just for drug and alcohol test not pleasant

Probably the worst clinic I've actually gone too. It's laughable to say it has any amount of…read moredecency. I've waited over an hour and a half to be seen, and there were at least 8 others before me waiting as well. I wouldn't recommend this clinic to anyone. If you absolutely have to come here, say goodbye to your entire day, that is, if they even get to you. An absolute clown of a facility, and would recommend that any company stop using this facility for any reason, and that any person please seek help at a different location. The wait is so long that people in rougher shape that have been here before my arrival have left without getting any service. Please, if you value yourself, or your time, use a different clinic.