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    Chatham Train Station

    3.0 (4 reviews)

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    10 years ago

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    MetroPark Taxi & Limo - Car service Metropark NJ

    MetroPark Taxi & Limo

    3.6(9 reviews)
    12.2 mi

    DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

    Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,

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    Chatham Train Station - trainstations - Updated May 2026

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