The two service techs were very professional. They identified the problem quickly and installed a…read moreGFCI outlet. They scored a 5 stars on promptness, professionalism, knowledge and service. The pricing seemed a little high though for the 30 minutes they spent. Because I was a first time customer, the $69.00 service fee was waived since work was done. That was enticing when I first called but later realized this was simply offset in the work fee. The work charge came out to $156.00 plus a TFS fee of $14.75 (no idea what a TFS fee is) for a total of $170.75. Assuming drive time of 30 minutes and onsite work of 30 minutes, that hour should have billed out at $75.00 to $100.00.

These guys came out and said they would charge me $560 to run a snake down my drain. Then charged…read moreme $70 when I told them that was too expensive and id figure it out myself.

Great customer service. Quick & efficient. They answered the phone with a smile and their workers…read moreshowed up just as polite. During this time of COVID-19, they were wearing a mask also. That was greatly appreciated. I always give a company a 1st and second chance before I put them on the permanent list. They passed with flying colors both times.

We purchased a new central A/C unit 10 months ago. The condenser stopped working in the middle of…read morethe summer and had to be replaced. It has stopped working again during an extreme cold snap. The outdoor temps are low 30s and will be 22° tonight. The "answering service" has sent the info to the office twice now and no one has called me back. For reference, today is Sunday. Do not expect any after hours or emergency service from this business. The previous owners would be horrified at this pathetic customer service! DO NOT recommend this business unless you like sweating to death with no A/C or your home hovering at 50° on a weekend in January.

I think Bill Bradley does a good job. I've called them at least 3 times over the years. They give…read moretime frames that they always seem to make. They come on weekends when reaching other plumbers seems to be a chore. They flat rate price their jobs (which probably leads to paying more than you would have to otherwise) and get the jobs done fast. I'm not sure, but they may be the only plumbers around that offer the "water jet" service.. Its a water propelled hose, powered by an engine in the back of a van. Its expense. But it has the ability to fix some problems that using an auger doesnt seem to solve. For instance, a clog in the kitchen drain so bad that you can push your auger through it, but it will close right back down. So, their convenient, get the job done, have the tools to get it done, and they make their time frames. The 3 our of 5 stars is because they are expense. I'm sure that I could get more for less from others, but I know them. And 3 out of 5 aint bad. Its OK... Make it cheaper, then the rating might go up.

They are overpriced and shady. The technician that came to my house was cocky. I needed a gas leak…read morefixed. He installed a filthy pea trap pipe on my unit that caused it to completely stop working and an unnecessarily long copper gas line that I was charged $1600 for. I had two separate service companies(Spire Gas and another plumber) come out to see about the gas line and the unit afterwards and both made disparaging comments about the trash work that Bill Bradley completed. The owner/manager sided with his employees, of course. I will never use them again nor do I recommend anyone else to.

This summer when it was blistering hot out my air conditioner decided to die on me. We called…read moreseveral different places to get quotes before we chose Barrett's. Barrett's came in with the lowest quote for a superior quality unit. They came one day and did the quote and had the new unit including all new duct work was up and running before 5PM. The workmen that were sent to my home were not only polite and knowledgeable but, they cleaned up after themselves. I can not tell you how happy I am with my new unit. It runs great and has saved me a bunch of money on my electric bill. If you need a new unit or just a repair call Barrett's you'll be glad that you did.

This is my 3rd ac from them (multiple properties). These are good local guys. Price is better by…read morefar, good people and stand behind their work. I will only suggest them from this point on.

excellent service. Very professional and efficient. William and David were courteous and…read morethrough. Their price was very reasonable and definitely affordable. Thank you and I highly recommend your company. I will absolutely call you again if I need any of your services! Shannon B

Super responsive, fixed the heater fast, good price. They responded to my online request fast,…read moreshowed up on time, gave me a fair quote and worked really quickly with option to pay online. Tenant and I are very happy.

Chad's AC Direct…read more Worst time FIXED! Timing could not have been worse, Saturday evening of a Holiday weekend during one of the coldest nights of the year, our gas furnace would not turn on. I doubted it would do any good but called Chads AC and was told in a very short time that the Technician was on his way, and believe or not showed up within about 30 minutes. Problem was found and I was told about the part that was needed and his efforts to contact a parts supplier on the weekend who would met him the store. Found out the guy was out of town but would be back Sunday morning. He got the furnace to turn on hoping it would stay on till Sunday morning (it did not). Sunday before noon he was back with the part that failed and 2 more small parts that could also fail and in 10 or 15 minutes the furnace was producing warm air!! I think most others would have just told me there was nothing they could do till Tuesday after the Monday Holiday. This system was installed eight years ago at a price about $2000. lower than other bids. The promised 10 year warranty worked and paid for the part and installation!!

In 2015, Chad's A/C installed 2 units (a Mitsubishi mini split and a regular unit) in our new…read moreconstruction home. Upon installation of the regular unit, it was installed incorrectly and caused a leak. This leak caused the entire den ceiling to have to be replaced prior to our initial move-in. After this, the company realized the mini split was installed incorrectly and needed the entire exterior wall removed in order to connect to the outside unit. Chad's A/C delayed returning to finish the HVAC system. This stalled our construction for thirty days while we repetitively reached out to Chad's in order to get them to return to finish the job. Once they finally returned, they had terrible attitudes as if it was our fault the units were installed incorrectly originally. We were invoiced for the repairs via mail. We contacted Chad's numerous times asking for Chad to call us in order to discuss the house repairs they had caused. He refused to call me back over a span of four weeks. After all this time, Chad finally texted and stated that he was not going to pay for the repairs to our home since he claimed that the damage to our home fell under typical construction costs. Furthermore, he stated that if we deducted the amount for the repairs that he would not warranty our air conditioner even though a ten year warranty was discussed within the original quote. Finally, we were able to reach out to Dana Whiswall who came to my business to discuss the damages. We went over everything that had taken place and she agreed that the damage costs did not fall under typical construction costs and deducted this amount from the bill. We wrote her a check for the remaining amount and believed that these issues were resolved. Since 2015, every year, if not more than once a year, the mini split required service calls. Chad's A/C requires a $79.95 service fee that has to be paid prior to schedule of service. We paid this every time in order to get our unit serviced regardless of the fact that this was a new unit in a new construction home that was recently installed. In 2022, we called to schedule a service call. Once Doug Moncrief, the repairman, arrived he stated that there was nothing they can do to fix the issues and the seven year old unit needed to be completely replaced. We reached out for a second opinion from Myer's A/C who agreed that the unit was in such disrepair that it did need to be replaced. They quoted $6800 for the job. We began to contact Chad's A/C again in order to use our warranty and replace the unit. We originally spoke to Mary in Chad's office who said that the unit would be replaced. After this, contact from Chad's A/C was abysmal. We called, texted, and reached out on Facebook Messenger numerous times. Mary would either not return our phone calls, or she would call to state "I said I would call. I have no information. This is your call" and hang up. Chad finally sent a message on Facebook stating that he would not be replacing the unit as he had only warrantied our units for 5 years since we deducted the repair costs. We, then, sent a certified letter to Chad's with no response. At this point, we realized our hand were tied. We realized that we had made a grave error. Upon giving Dana the check, she never gave us our warranty certificate. There is nothing we can do at this point besides warn others against this scamming, untrustworthy, unprofessional company. We are now using Myer's A/C for the replacement and having to pay out of pocket $7K since we have no documentation the warranty ever existed.

Mike Malish has been our heating and air guy for years over 20 years. He is trustworthy,…read moredependable, and great at what he does. In our house in Cloverdale, he could have sold us a whole new air conditioning unit, but instead found that something was under-warranty (I don't know how because it was an ancient unit) and fixed it. We moved years ago, but Mike Malish is still with us. I can usually call him and get him to come out the same day. I depend on him. His prices are reasonable. I recommend him to everyone!

From the owner: Family owned and operated since 1965. Heating and Air Conditioning. Commercial and residential…read more Honesty, professionalism, and reasonable prices! Alabama Certificate #84647

If you're looking for the best HVAC company, I highly recommend Hans Heating & Air! Their team was…read moreprofessional, on time, and incredibly knowledgeable. They quickly diagnosed the issue with our air conditioner, explained our options, and had our AC repair completed the same day. From the first phone call to the finished service, the entire experience was outstanding. If you need air conditioning repair, heating repair, HVAC maintenance, or a trusted company for your heating and cooling system, Hans Heating & Air is the one to call. Honest pricing, excellent customer service, and quality workmanship. We'll definitely use them again for all of our HVAC needs!

Cash is easy to work with and does a great job! The office lady was nice - I would highly recommend!read more