From start to finish River Wellness is absolutely wonderful! I had Paul and hands down the BEST…read moremassage I have had. He stretches and has you breath to release the muscles better. I highly recommend him. I came in with so much tension and left feeling AMAZING! He was professional and booking was super easy!

My husband and I had a couples massage and it was so relaxing and peaceful. The atmosphere, music,…read moreand aromatic energy was just what we needed, not to mention the wonderful professionalism of the massage therapists. We highly recommend!

I have been coming here for almost two years now and have never had a problem booking an…read moreappointment or with any of my appointments. Typically, I come for a wax and always feel welcomed and comfortable throughout the process. During a recent visit, I decided to ask about facials (I've never had one before). Laurie (the owner) explained several to me that would be beneficial for my skin concerns. I booked an appointment for the four layer mask facial and nervously went to my appointment. After she brought me down to the room where the procedure was to be performed, she explained the series of events to be expected. Throughout her explanation she asked if I had any questions. She was very welcoming and comforting and provided a fantastic explanation for what was to be expected. After undressing and getting comfortable on the table she came in and began my facial. It was an AMAZING experience and I highly recommend it to everyone! The aromas of the product and the room were relaxing; the subtle music in the background helped me to unwind. I felt as though I was being transported to another place. Her expertise with facials made each phase feel like second nature for her hands. I am beyond words by how impressed I am from this experience. As I mentioned, this was my first facial every and so I don't have anything to compare it to, but I will definitely be setting the bar high for my future facials. I walked out of my appointment feeling extremely relaxed and my face feels softer than a baby's bottom. Honestly, I'm not sure when my face has ever felt this great! I will be back for more!

This is one of the most relaxing day spas I've been to in the Watertown, NY area. It isn't the most…read moreluxurious but it is very personal and comfortable. Harmony does an amazing job of meeting your needs and making you feel welcome and rested no matter what service you're there for. Their services are plenty. They have everything from massages to manicures to body scrubs and sauna sessions. This spa does lean more towards a feminine atmosphere than a unisex one, but they serve both men and women. My husband goes for massages with me occasionally, and never regrets the decision. We both enjoy the experience.

When my sciatica begins to act up,and become fairly painful I usually try and schedule a massage…read morehere. I've tried chiropractors without any success but she spends about 30 minutes and it relieves the sciatica pain. It's really a lifesaver for me.

Would not recommend. Unprofessional and very rude. One hour massage is 60, the lady said I had to…read morepay first, which I complied. She pressured me to tip first as well, which is weird, but I gave 20 dollars, she started getting rude and said it wasn't enough. Very unprofessional, I left... wouldn't recommend, shady set up

Bill Stephenson has a sincere commitment to provide the highest quality of care to his clients who…read moreseek his professional services. Bill takes care of his clients' goals and explains everything in detail so we have a better knowledge and understanding of how our body works and what we need to keep doing to maintain a healthy physique and lifestyle. Best place by far for my massage - Thanks Bill!

Amazing massage! Laura was great.. Made me comfortable and adjusted the pressure when needed. She…read moremade also made sure that she loosened my problem areas too. I would like to try Melissa too but when you already know what's good why try anything else? I liked that they play music instead of the usual massage music (rivers/waterfalls blah blah blah). I already recommended her to a few of my friends.

We will not be returning. I used to come here when they first opened many years ago. There was only…read more1 masseuse but she was awesome, responsive, and had magical hands. I left the area and recently moved back. Pros: Love the decor and that Dr. Megan is there working as a chiropractor. It's convenient. I had an appointment with Tammy for 60 minutes. While good, she literally talked the entire time which killed the vibe. Not only that, she went into deep existential remarks of where my pain comes from. When she asked what I did for a living and I told her, she then assumed that I didn't know how to separate my client's feelings from my own and this is where my chronic pain was emanating from. I've been doing my job for 24 years! Trust me, I don't take on client's stuff and could teach her how to not do the same while learning how to read a room. I digress. I then scheduled a 90- and 60- min deep tissue for my partner and I with Tasha. We scheduled nearly a month in advance to ensure our work and childcare times aligned and to guarantee a spot since Tammy is usually the one that works on Fridays. The first appointment, appointments were at 9a and 1045a on a Friday before Christmas. She cancelled with less than 24- hours notice saying bc we were getting bad weather prediction on Friday afternoon, she was cancelling all of her appointments. No offer to reimburse us $35 per appointment for cancelling less than 24-hours like they would charge us if we had done the same. The weather did not occur until that Friday beginning at 3p. She tried to rebook us for Tuesday of the next week. I have clients too. I respect them enough not to cancel with such short notice. We booked for the very next Friday. Thursday, 29 Dec, Tasha cancelled again stating she had the flu after JUST going to the urgent care. We've had enough and requested refund of our $215 back. Melissa sent me a message saying these things were unavoidable, but when I look out at the next 2 months, Tasha doesn't typically work on Fridays. I would imagine this probably had a lot to do with the cancellations. Although we are getting a refund (supposedly), bc Tasha cancelled last minute, I just lost out on $900 for two workdays of pay (earn $125/hr for 5 hours we scheduled off for both appointments minus the tax of 30% on that). It doesn't seem that Tasha or Melissa cared about the second and third order effects of their behavior, but their policies hold people to a standard they can't meet themselves.

Renee is an amazing hairdresser and colorist. I come in with…read morea complex idea and she's able to put it into reality (reddish brown with highlights and lowlights and some blonde too hahaha this is for real, and it came out amazing). She's extremely smart and professional and is really great at helping clients get to their desired dream hair. I'm from the Washington DC area and was worried about finding a new stylist in Watertown, luckily I choose Renee and have always left looking and feeling AMAZING!

I've had a few massages with massage therapist Sarah Vasquez and she is wonderful! Despite knowing…read moremy preferences, she always asks just in case something has changed which I always appreciate and I leave feeling much more relaxed. Fair prices but book months in advance as she is books pretty quickly. I recommend!

Asherdee is an absolute master of her craft. I cannot give her enough praise and I've only had 1…read moresession with her (I immediately booked a 2nd session after we finished if that's any indication of her skill and expertise.) She is extremely knowledgeable, friendly, inviting, and professional. My friend recommended her when I told him I was beginning my search for a massage therapist in the area, and I'm glad I took his advice that she is a tier above anyone else around here.

I just had a very good message from James at Breathe In Serenity Spa on State St. I have been…read morehaving a lot of back pain due to severe muscle tightness on my left side. He is very knowledgeable and was able to help me so much after just one session. I'm here for just a week but next time I'm in the area I will schedule another appointment. Happy to know about this place.

--- ALERT --- I had…read morea stiff neck for 4 days so I booked an appointment over the phone asking for treatment there, told them it was for a stiff neck and likely needed a massage. I showed up and inquired at the reception how the process worked. The nice girl at the front said I pay; $85 for a one-time assessment and then $60 for the treatment, I asked about what a $60 treatment gets me, in terms of time, and she said once I paid there was no time limit for the treatment, whatever time it takes. So after speaking with her I agreed to proceed and shortly after I started the assessment. After 35 minutes of mostly paperwork and a questionnaire and only seconds after my assessment had completed I was told they had no time to give any treatment and in fact I would have to wait a month for the treatment the assessment result said I needed; which in her words was "all you need is a couple of massages". In shock by what she revealed and in a lot of discomfort; I went back to the reception and explained that I only agreed to proceed with the terms discussed under the condition that I get treatment today. Frustrated I asked her..I didn't need to spend $85 to be offered to book a massage a month later did I? She offered no explanation or recourse and only asked for my money. I believe it's downright medically unethical if not fraudulent to subject someone in pain seeking treatment an option like this only after you have their assessment money. I would have never agreed to have an assessment if they had told me first that they had no time today[or this month] to give me the treatment I needed. I feel I was totally scammed by this business and left in more pain than what i had when I got there. After a follow up call to to the business once back home to further explain how unreasonable it was to take my money and offer no treatment in a reasonable time frame they had no remorse and no intention to try and rectify the incident. I plan to contact The Canadian Physiotherapy Association (CPA) and seek guidance for next steps. UPDATE 2/8/2018: After I posted this review I was contacted by management and I am satisfied with their actions. They offered the appropriate response for a failure such as this. I am updating them to a 3/5 star rating because of that.

Started coming here about a month or two ago and employees are very friendly and professional…read more Feels more like a visit then just going to the doctor . I went from being in pain with little mobility to almost no pain and much better mobility in a short space of time , I would recommend them to anyone suffering from joint and or muscle pain .