My experience has been a very positive one. I did 20 days at 1000 Islands Treatment Centre and I…read morean't say enough about the program! All the staff are wonderful human beings who truly take pride in their work.

I was a patient at this facility. I am writing this review…read morefor anyone who is looking to better their lives at this "resort". When I decided to get help for my addiction I contacted 1000 islands to get information on this place. I was attracted to it for its pictures and reviews on their website. During my stay I came to the realization that things I was promised were proven to be fabricated. -I was told the food was made from scratch. The first week of my stay I found the food to be decent and different than what I was use to. I didn't appreciate finding a hair in my meal. The food is from scratch? Was proven to be false when I cut into a cold and frozen piece of lasagna. I was served a mouldy piece of bread for my sandwich. The fruit is usually never fresh. On numerous occasions I have grabbed for an apple/pear in the fruit bowl but the fruit has gone bad and sat for days. Myself and other clients had found hair in our food more than once and upon mentioning this to staff were told that hair nets are not protocol/mandatory. I must say that anything asked of kitchen staff they do their best to try and accommodate. -there isn't a pool on the premises -the gym is not "state of the art" equipment. They are missing weights the bow flex is very used and the workout room isn't very large. -was told that during my stay a doctor would be on hand 24/7 if needed. A doctor is there 1 hr a week. (Not enough time to see 10-15 patients) *The nursing staff is there 24/7 and they are fabulous and a were a great help. -the house keeping is 5/10 at best. They miss cleaning rooms, didn't replace towels weekly. The bugs are REALLY bad at night which would pile up outside all doors and windows a broom is not provided to help keep areas clear. -phones calls, internet time is restricted and not given daily as promised. -going out on a kayak, jet skiing, water skiing, boat rides are scarce. It's when the owner feels up to doing it, it seemed. It isn't something you can go out and do by yourself, a counsellor must be present. There aren't many daily activities to do and when sports equipment is bought you are told not to use it or in a restricted area. -weekly trips to the store isn't scheduled, at times staff has to be hounded if something is needed and other times staff is hard to find. -the rules and regulations aren't set in stone and seem to change/sway on a daily basis. This review is also constructive criticism to whoever runs this "resort". It is a good program and for me it worked. I did get the help that was needed for my addiction. I gained knowledge to better myself and work through triggers, tramas and issues to get through a rough period in my life. I do feel that if I'm a moment of weakness I could lean on my counsellor to get a refresh and wouldn't hesitate. The place needs more outdoors activities and staff on hand. Some days you are kept busy with classes which are informative. On the down times there isn't enough to do which in my opinion was very boring and really made me question leaving. Some clients would act out, create drama or ruin property out of boredom. Which in turn took privalges away from others. A counsellors schedule was never up to let you know when your counsellor would be in and the minimum 3 appointments a week promised never happened. I would do your research thoroughly before choosing this rehab centre. Ask a lot of questions and make sure it's the right place for you or your loved one.