Beautiful building, and caring staff. Mum picked this location after touring many locations and I…read morewas happy she did.

From the owner: Royale Place Retirement Residence is a retirement residence in Kingston.Feel the warmth this…read morecommunity has to offer with the welcoming staff who are dedicated to your well-being. As the gold medalist for People's Choice Awards, this is a place where it's easy to live life to the fullest each and every day.

I would recommend Stillwater Creek Retirement Community as a great acomodation for seniors in Bells…read moreCorners. My mother-in-law was there for about 10 years after having heart surgery which left her with disabilities that left her unable to live on her own - this was at the age of 80. She was there for about 10 years, during which time she was quite content with the care and the food provided. When her medical situation worsened, she went from independent, to assisted living care. Until her passing, we were glad that she was in a 'community' where care was increased as needed. Presently, my husband, who suffered a stroke, is in the same place, and again, I am glad that he is in a place where he is well cared for, and the staff are very attentive to his needs.

From the owner: Stillwater Creek Retirement Community was designed to offer you the utmost flexibility in choosing…read moreyour retirement lifestyle. The 200-unit complex provides a variety of living options for seniors with two distinct residences linked by common dining and recreational facilities. Stillwater Creek led the way with the community concept. Much imitated but never equaled.

horrible.. food was not edible they are so short staffed that patients were left in depends for…read morehalf hour to 45 minute.. every time button was pushed for help it took long time.. when being discharged I was not given my meds.. all the supplies I needed to go home with were not given to me as they claimed.. I feel so sorry for residents stuck there.. there were a few people aids that are probably the only reason they are still open they are so over worked..

Nursing homes are never good enough to care for our loved ones; we choose them because we are…read moreunable to provide this important care ourselves. Unfortunately, with so many elderly or sick needing care, our facilities are overloaded and because of financial stress, these homes are understaffed and the workers are unable to provide extensive individualized attention to the patients; they take care of the regular daily needs of that many people in as timely manner as they can, but it's not always consistent. St. Regis runs into these same problems, but given the number of elderly the aides are attempting to care for, most were focused, attentive to basic needs, and without question were very fond of their patients. My mother was a patient there for about six months before she passed away. I visited almost daily to make sure everything was in order, and the staff knew me by name and always spoke with me, though I wasn't always notified of changes in Mom's care. She did experience some wait times when she needed help to the bathroom (though in fairness to the workers, the call bells seem to be ringing almost constantly there because of the number of residents on the floor). On the positive side, my mother never had problems with bedsores, the aides pushed her to keep doing things for herself, they washed her regularly, and her clothes were changed morning and night. I did have some problems with losing some of her clothes in their laundry, though her other personal items never disappeared because of theft. My complaints were mostly with meals (again, though, they had a lot of people to feed). Although my mother ate very little, I found a few of the meals to be pretty sketchy (cottage cheese and canned fruit salad on one of the coldest days of the year, or all fried food for a meal). On the other hand, they did an outstanding job with Thanksgiving and Christmas meals; these were full celebrations for friends and family as well. In addition to this, I ran into some problems with Mom getting up on her own and trying to walk, which resulted in her falling and breaking a bone on one occasion, and hitting her head on another. More consistent attention to the patients might have prevented this; the ringing bed monitor alarms aren't always attended to in a very timely manner. This in part, again, was a function of lack of staff but also of the long hallways (I believe the facility was a former motel), meaning it took extra time to respond to calls. The facility itself is bright and clean, and the atrium is a pleasant room where staff members arrange for music programs, exercise, and bingo on a regular basis. I noticed no odor in the facility, which I have found in other, lesser homes. In addition, visitors are allowed to bring pets to visit, so I was able to bring my dog in to see her on a regular basis, and this cheered up many other people who saw her. Given that North Country has few nursing home options within reasonable driving distances, I think St. Regis did as good a job as can be expected with the resources available, and I do miss some of the staff members there, with whom I talked on a regular basis and who were very fond of my mother.