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Chase Derrick, MD

5.0 (3 reviews)
Closed • 8:00 am - 5:00 pm

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Elizabeth Kerner, MD - Plastic surgery office in plano tx Dr. Liz Kerner reception area

Elizabeth Kerner, MD

(10 reviews)

When I made my appointment last year I was advised there was be a $50 consult fee however after my…read moreappointment they told me $150. So immediately they lied. A complete rip-off and not worth it. The doctor wasn't even that friendly or welcoming and she presented uncomfortable vibes. So no I wouldn't dare get surgery done here and would rather go elsewhere. Other than the lying about the consult fee my biggest issue is below. On March 15 and again on March 21, I made requests for my medical records. My interaction with Jennifer Castro regarding this matter was unsatisfactory. Transcarent, a company utilized by my employer, sought access to my medical records, prompting Jennifer to inquire whether I had granted permission for them to receive the records. Despite confirming my consent, Jennifer expressed her belief that it was unethical for Transcarent to make such requests, citing negative reviews of the company. Despite my insistence, Jennifer refused to release the records to Transcarent, insisting that they could only be sent to me. She requested a signed letter matching the signature on file before releasing them. After waiting for days without receiving the records, I followed up with Jennifer, only to discover that she had sent them to the wrong email address, displaying incompetence on her part. Additionally, her unprofessionalism, including criticism of my choice of surgeon and the quality of her company's services, was unwarranted. Despite her tenure, Jennifer's rude behavior warrants attention and resolution.

LOOK NO FURTHER!!! I have been struggling with deep scars…read moreon my belly and torso which were left from previous kidney and spinal fusion surgeries. For years, I've been insecure and self conscious about the pooch and loose skin left behind and was told i had so much scar tissue and there was not much i could do.... Until i saw Dr. Elizabeth Kerner!!! She has a genius eye and expertise along with the touch of an Angel! Her magic medical meticulous wand worked wonders on me ! I could NOT be MORE happy! Bedside manners A++++, attention to detail- 5*****, , follow up & timely, .... 2 thumbs UP! Best staff EVER also! Nurse Marcie amazing! Tricia (patient 3/27/23)

Southwest Hand and Microsurgery: Robert Kwon, MD

Southwest Hand and Microsurgery: Robert Kwon, MD

(1 review)

Dr. Kwon is a wonderful Doctor. I was sent to him by the VA (Veterans Affairs) which is known for…read morehorrendous care of its patients so I wasn't expecting much. My first visit and I felt so relieved. His staff is friendly and helpful and easy to talk to. His office is clean and relaxing and inviting. Dr. Kwon is personable and chats you up to keep you relaxed. He is extremely intelligent and knows his stuff. He explained my options and the pros and cons of each, he helped me to understand what the out come would be and the process involved. After dealing with him, I highly recommend his office. He has rights to the Texas Health Presbyterian Hospital which is conveniently right next door to his office. He is easy to find, easy to get to, easy to talk to and I always enjoy my visits. I strongly recommend him for your hand needs!

From the owner: About Dr. Kwon   The…read moremore you rely on your hands, the more you should keep Robert K. Kwon, MD in mind at the first sign of trouble. Dr. Kwon, is a double board-certified hand surgeon at Southwest Hand and Microsurgery in Plano, Texas, specializing in hand trauma and reconstructive surgery. Originally from New Jersey, Dr. Kwon graduated with honors in biology from Stanford University in California before returning home to finish his medical degree from Rutgers New Jersey Medical School in Newark. He moved to Dallas to pursue his residency training in plastic surgery at the University of Texas Southwestern Medical Center before completing fellowship training in hand and microsurgery at the University of Pittsburgh Medical Center in Pennsylvania. Throughout his career, Dr. Kwon has had a particular interest in hand trauma and reconstruction. This area of focus includes replantation (reattachment), nerve repair and reconstruction, tendon and nerve transfers, and brachial plexus surgery. In addition to practicing at Southwest Hand and Microsurgery, Dr. Kwon also has privileges at several area hospitals, including Texas Health Presbyterian Hospital, Medical City Plano, Baylor Scott & White Medical Center, and Texas Health Center for Diagnostics & Surgery. Dr. Kwon also sees patients of all ages, including infants, at Medical City Dallas. When Dr. Kwon isn't caring for his patients, he enjoys spending time with his wife and children at their West Plano home...

American Institute for Plastic Surgery - Drs. Peter Raphael, Scott Harris, Alan Dulin and Alfred Antonetti. Board-certified plastic surgeons.

American Institute for Plastic Surgery

(44 reviews)

Dr Peter Raphael did my FL,NL,LL,Bleph he was excellent. From the beginning my contact (Cristal)…read morewas very knowledgeable and informative. I never felt pressure and had plenty of time to do my own research. I live over 5 hours away and the staff was very accommodating to my circumstances. My scars are all hidden and I am very pleased with my results.

I did not end up scheduling surgery with this office back in 2023 due to their insistence that my…read moreBCBS insurance required 12 months of continuous therapy. It seems that they are still touting this falsity. This was not accurate, as my insurance PA was approved and insurance paid their share with a different surgeon despite not having 12 months of continuous therapy. No where in my policy did it state this was necessary, and this was confirmed by the insurance company. Not only was this an inaccurate statement, but it was insisted upon in an extremely rude manner, as if I or my insurance company did not know what we were talking about. I'm not sure why they insisted and continue to insist that this was/is true when it factually was/is false. It's one thing to have an office policy that patients must undergo 12 months of therapy to schedule surgery, but do not lie and say that this is a requirement when it's not. Alan Dulin or the AIfPS also doesn't appear in the bcbs blue card PPO provider directory, which might indicate that he/the practice is not actually in network with bcbs PPO plans. Lastly, pictures were taken during my consult, which did not happen with my actual surgeon. When I asked him why he didn't take pictures, he said that wasn't a standard experience during a consultation. In retrospect and after the negative experience with their insurance coordinator, that made me uncomfortable. Would have made more sense to do this before surgery when I was a confirmed patient.

Bradford Bader, MD

Bradford Bader, MD

(12 reviews)

Currently only 3 weeks post op a revision with Dr. Bader, so I will update this review after 1 year…read morewhen I am closer to my final result. But for now I would like to express my gratitude and excitement for how incredible Dr. Bader and his staff are. Every moment of my experience has been so refreshing compared to my primary where I was constantly rushed and dismissed. Bader was very patient during my consult and answered every question with thorough answers. He also pointed out issues I didn't even notice that were actually pretty major (after I expressed what I saw was wrong). I am an actress and performer, and I've been extremely nervous about how the revision would affect me. But I feel very confident that I will end up with exactly what I wanted because Bader really listened to my goals during my pre-op and on the surgery day. I can tell he knew what I was going for. The staff at the surgery center were also amazing and made me feel so comfortable. And immediately upon waking up the nurse was so attentive to my pain. And then the after care was also great. Jill has been my point of contact on the app for any immediate concerns, and I really appreciate how quick she responds ! I had an infection with my primary and it took them over a week to respond to me and send antibiotics. But with Jill she responds to everything the same day, sometimes within the same hour! I loved my experience so much. Hopefully no more rhinoplasty's, but Dr. Bader also does face lifts so when it comes time for that, I will definitely be seeing him as he is my favorite surgeon ever!!

My wife and I encountered an astonishing level of unprofessionalism simply trying to schedule a…read morerhinoplasty consultation with Dr. Bader through his coordinator, Monica. She initially texted asking what time would work for a call. We agreed on a time, but the call never came. Seventeen minutes after the scheduled time we texted to ask if it was still happening. She did not respond until 11:37 the following day, asking when would be a good time to speak. We replied that we were flexible, but again received no response. I then tried calling the office directly to schedule the consultation. Monica refused to schedule it, citing HIPAA, and would not even provide a general price range to confirm Dr. Bader was within our budget. Then my wife tried calling the office. The receptionist said Monica would email her. She did, asking what time my wife would be available the following Monday. My wife replied with a suggested time -- and once again received no confirmation or response. After calling again on Monday, my wife finally got Monica on the phone for a "pre-consultation" call. Instead of scheduling the consultation, Monica insisted she pick a surgery date first, claiming the consult date depended on when my wife planned to have surgery? (We are ready to move forward immediately once we find the right surgeon.) When my wife mentioned we were planning to travel to Dallas for in-person consults with Dr. Bader along with two other surgeons, Monica abruptly ended the call mid-conversation, saying she would call back in an hour. She never called back. This was the FIFTH TIME she blew us off. In researching rhinoplasty we have spoken with several practices from Dallas to Turkey to Beverly Hills. Every office we interacted with was courteous and professional. Except this one. If I ran a business and discovered an employee was treating prospective patients this way, I would be mortified.

 Plastic & Cosmetic Surgery Center of Texas

Plastic & Cosmetic Surgery Center of Texas

(11 reviews)

Wow.. I don't understand why there are any bad reviews for this office. I have gone to this office…read morefor Botox and a surgery consultation. Both times I have had great experiences. The staff was very helpful, very kind and they made me feel like home. I had Botox injections by BuddyAnn and it has been the best results ever! She even gave me a few to raise my brows and I guess I've never had that before but it looks great!! I also had a consultation with Dr. Wilcox and he is very laid back but very professional at the same time. I told him what I wanted and he told me why that wouldn't look good with my body type but what would look good. He didn't just say okay and take my money like most doctors would have. I am definitely planning on using him in the future and continuing with BuddyAnn! Wish I knew everyone's name but they are all terrific

I wish I have never gone to see Dr. Robert D. Wilcox. I paid $6,500+ for a liposuction and he did a…read morepoor job. If I knew he was incompetent, I would have stayed away from him. He needs to have his license revoked. I will go to another Plastic Surgeon to fix me up. Stay away from Dr. Wilcox, he is rude and he doesn't do what he gets paid to do- very poor results. I wasted my money because he doesn't do refunds. He said he wouldn't be in business if he did refunds. I don't know know why he hasn't been shut down. I will report him to the proper authorities and regulatory Boards. I will also seek legal advice.

Chase Derrick, MD - cosmeticsurgeons - Updated May 2026

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