We came in on Halloween and at first I thought I had finally lost my mind lol. All the employees…read morewent all out and dressed as pilots. Made the entire place look like an airport. So cool! We were also helped by Ronnie. He as patient, kind and beyond helpful. Long story short- He helped add me onto my husbands account and noticed that there was a returned check from the SchoolsFirst from my work with my name on it. I hadn't been added to my husbands account yet so out of caution the bank returned my direct deposit to my work. Before I had the change to ask about it at all-he noticed and jumped into action to help. I just assumed there was nothing that could be done about it so I hadn't mentioned anything... he fixed the issue without being asked and helped me tremendously. That to me is above and beyond. He didn't have to, but he did. Highly suggest this branch. Thanks so much!

I am glad I am a member here at this credit union. They are so helpful…read morewith all of my accounting needs. Whenever I have a question or need assistance, someone is always willing and available to assist right away. I like that they are open until six pm on Friday, and they have late hours as well on Saturdays.

My husband - Jeffrey P. and I visited this Chase Bank location today. The instant we walked in,…read moreI sensed that customer service was one of their priorities. Mind you, I have an account with WF Bank so I was pleased with the response we received at another financial institution. S. Isaac P. and Karsyn S. were professional, knowledgeable and detailed orientated in regards to our requests. Isaac went the extra step to try and problem solve a difficult task that was required for the documents at hand. Also, they both gave us the opportunity to voice our concerns rather than being another Chase account holder(s). Overall, the banking experience was pleasant and productive. Thank you !! #Disclaimer - this is our personal experience and opinions.

Must be doing something right…read more Always really busy but I'm In&Out asap Appreciate the great service

I just left and was the first person in line waiting for the teller. After a few minutes. another…read morewoman walked in and was waiting behind me. Then a worker came from behind the glass and went straight to the woman behind me and asked "how can I help you today" and proceeded to bring her up to a vacant window to assist her. It is so rude to not help the first person in line who has been waiting the longest.

My personal experience with this branch's customer service is excellent. My review isn't based on…read moreteller service as my dealings over the past 6 months have been by appointment. First off 5 stars to Ruben. Having had several appointments with him he is knowledgeable, professional and personable. He has had Jenny, manager , and Israel assist a few times and they also have been very professional . Thank you

This location is open! Big beautiful new branch exact same location…read more It was never closed remodeled and brand new building - during construction they were at same site in a temp building in parking lot

They are consistently understaffed and unprepared to assist their members. I have seen in…read morecontinually decline in the past few years.

This Bank of America was nice and big. All the staff were helpful and moved the line quickly, even…read morethough they had only 2 tellers--plenty of parking around the Bank.

This location refuses to answer the phone. I just had a super quick, simple question about my…read moreaccount, but instead of just asking on a phone-call, I guess I'll have to go in and wait in line for who knows how long just to ask someone..

"I had an excellent experience with BLANCA GUZMAN at CU SO CAL from custoner service. She was…read moreincredibly professional, knowledgeable and efficient. I was particularly impressed by her thoroghness in asking security questions to verify my indentity-it me feel very confident that my personal information and accounts are safe. She made necessary security process feel quick and seamless. Highly recommend!"

I have been a credit union member for years , these past few months the credit union seems to…read moreexperience a lot of technical issues. This weekend bill pay and Zelle was down , this morning their app is down again. It's disappointing because I use these apps to pay bills and other services. I'm thinking of researching other banks with less hassle.

Went to the Whittwood B of A center yesterday to renew some cd's for our church. I was met in the…read morelobby by Suzanne Duenas. Suzanne helped me immediately. She explained the terms and current rates available for cd's and helped me choose the best option. Suzanne is an excellent employee. She is very courteous and knowledgeable. She is always customer oriented. A big thank you to Suzanne for her help. Ron Whittemore

Amazing staff and the location is right in the shopping mall so its pretty convenientread more

I've been banking there for many years. I'll never go to another bank. They're very friendly very…read moreknowledgeable very professional.

Nice place, organized, and prompt service. Walked in around eleven. There was a total of four…read moreemployees that were visible. There were two patrons other than myself. I'm guessing this might be the slow part of the day for them. Overall, I'd say it was a rather pleasant experience.

Passed by this place on my way to work every morning and needed a bank in the area to help move…read moresome money I've saved up over the years. if you're just starting with them take a look at their CD rates for savings account. Parking lot is big so there's always parking. This place gives you that mom and pops family feel. Everyone knows each other by first and last name. Which I feel is better to do business with on a personal level with professionals that are understanding and banking tailored to your needs. Celia and George helped me with my Certificate Deposit and I started a checking. The fees if any are half of what any big chain bank would offer is another main reason I chose to open an account here. 5 stars and a thumbs up. Banc of California is just simply banking done better, your way. - Rob

This is my favorite of the Banc of California branches. Been coming to this branch since I moved to…read morehacienda heights six years ago. It's nice in this day and age to have a bank that actually cares and gets to know their customers, it feels like the personal touch is fading in most other interactions with corporations, so it's refreshing to have that here. Cecille and George have always been very helpful and gone the extra mile for me, I appreciate it very much.

Always have a positive experience with Bank of Whittier (was just speaking with Priscilla from Bank…read moreof Whittier) and am reminded that they are always professional, solution oriented and patient. I had multiple questions (and am currently a customer) and she answered everyone. The Bank provides very competitive rates and I even recall the CEO Dr. Yahia Abdul-Rahman taking time out to correspond with me. How can you lose when an institution has a good heart, serves the community, and is competitive. I've been with multiple other financial institutions with significantly more funding, and yet worse rates, service, and outcomes. Keep doing what you're doing Bank of Whittier!

Mr. Yahia Abdul Rahman CEO bank of Whittier. Thank you for helping me explain they way I got…read moretreated by you. Exactly my point, If you had given me a chance to speak, submit my paperwork and listen to what I have to say, you would not lie about me inquiring about a hair salon. I never, not once ever said hair salon. So get our conversation right! YOU NEVER GAVE ME A CHANCE TO EXPLAIN WHAT I WAS INQUIRING ABOUT! Then you go on in your reply that your credit policy requires at least 2 to 3 years hands on experience in the same field. But yet this person was approved for a $500,000 loan RIBA FREE for a Bagel shop with no prior experience. Business 'Halal' Financing for Muslim Entrepreneurs Gains Currency In mid-2009, Pakistani immigrant Junaid Akbar struck out at a host of major banks when he sought funding to buy bagel shop franchises in the Dallas-Fort Worth area. Then, in early 2010, the retired computer programmer landed just over $500,000 from an unusual source: Bank of Whittier, a tiny community bank in Los Angeles that specializes in financing for Muslims who want to comply with Islamic anti-usury laws that prohibit the paying or charging of interest. Then you go on to say that I expressed disapproval. If anything you disapproved of me! Then you go on to say I was in business for 3 years. If you had given me a chance to speak and listen to what I had to say, you would know that I've been in business way, way longer then 3 years! Then you go on to say, that you had to remind me that my business and what I was inquiring about was a different profession! WOW REALLY! REMIND ME? DO NOT INSULT MY INTELLIGENCE! STOP WITH THE CONDESCENDING AND PATRONIZING! It's one thing to submit all the paperwork needed for approval or denial and it's another thing to deny anyone to submit paperwork never giving anyone a chance. So yes I felt discriminated against. Absolutely a terrible practice! I respectfully disagree with your frivolous and slanderous statements made by you about me! I wish Mr. Yahia Abdul Rahman CEO bank of Whittier the best of success.