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Eagle Community Credit Union

4.1 (10 reviews)
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Services - Eagle Community Credit Union

Auto loan

Mortgage services

Personal banking

2 More Services

Personal loan

Student loan

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2 years ago

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Michael K.

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6 years ago

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Michael K.

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6 years ago

I like Eagle Community Credit Union all Staff are helpful I hope to see improved results with team member Sarah, thank you,

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Michael K.

Thank you for your feedback, we appreciate your membership.

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7 years ago

Walked in to make a deposit. Employees were quick and professional. Pauline was very helpful.

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Michael K.

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7 years ago

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Michael K.

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14 years ago

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8 years ago

Eagle Community Credit Union is amazing! Especially all the staff members there... Placentia and City of Industry branches rock!

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8 years ago

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8 years ago

Yesterday I received a quick confirmation that ATM was working. Today it's definitely working. Pretty convenient!

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10 years ago

ATM doesn't work, what a joke. What's the point of having an ATM at the post office if it's not going to work.

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Review Highlights - Eagle Community Credit Union

Laura and Pauline are always smiles and extremely helpful every time I come to this branch.

Mentioned in 3 reviews

Read more highlights

Arrowhead Credit Union

Arrowhead Credit Union

(6 reviews)

Opening January 12, 2026! Opening January 12, 2026!…read more 12-15-25 Monday - This shared network's ATMs are NOW OPEN! Finally a branch nearby! No more long drives.

On May 18, 2026 while visiting Arrowhead Credit Union on grand in chino I witnessed a very…read moreconcerning situation involving one of your employees and a customer. The customer was yelling, cussing, calling the employee names, and becoming increasingly aggressive while she remained calm and professional throughout the interaction. What concerned me most was the lack of protection and support for your employees during the incident. There appeared to be no physical barrier or safety measure between the customer and the employee, and although a security guard was present outside, he did not intervene, attempt to de-escalate the situation, or ask the individual to leave. As the customer became louder and more hostile, it was upsetting to see the employee left to handle the situation alone. I understand businesses want to create a welcoming and personable environment for customers, but employee safety should also be a priority. Situations like this can quickly escalate, and employees should feel protected and supported when dealing with abusive or threatening behavior. It was honestly very difficult to witness such disrespect toward this young woman and your staff. I hope additional measures can be considered to better protect employees and ensure they feel safe while at work.

Bank of America Financial Center - Storefront

Bank of America Financial Center

(88 reviews)

My wife and I sincerely appreciate Rino Han's kindness, patience and expertise during our visit…read morelast week. She made a complex banking issue much easier to understand, and her consistent support across our visits means a great deal to us. We would gladly give her a 5-star rating. Michael F.

I am writing to formally express my dissatisfaction with the service my 91-year-old father and I…read morereceived at your branch today. There was a window marked for customers with disabilities, so we waited there for a considerable amount of time. When it was finally our turn, the teller, Cathy, told us to return to the regular line. My father is 91 years old and cannot stand for long periods. Unfortunately, he forgot to bring his ID. We respectfully asked whether he could still make a deposit. Cathy consulted another staff member and informed us that it should be acceptable. We also presented his credit card as verification. We were not attempting to withdraw funds -- only to make a deposit. Despite this, the process took an excessive amount of time. As a result, we were 30 minutes late to his rehabilitation appointment. This caused unnecessary stress for my father. My father has been a loyal customer of this bank for over 50 years. He was deeply disappointed by the lack of efficiency and consideration shown during this visit. We respectfully request that your branch provide better assistance and sensitivity toward elderly customers in the future. Thank you for your attention to this matter.

Eagle Community Credit Union - banks - Updated May 2026

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