The people that work at this location are horrible
Came in today to withdraw money from my checking account. Three tellers working and two were not helping customers and I was the only person on line but I still waited 5 minutes to be helped.
When the teller finally acknowledged me, she told me the card reader was not working and made me wait to speak while she wrote something down on a notecard. She was behind a cage of plexiglass and asked me what I wanted - which I said was to withdraw $210 from my account. She asked me if I was cashing a check. I said no, withdrawing $210 from my account. She didn't appear to hear me, so I held up my id and card and repeated myself a third time.
She asked me if I wanted the $210 "any particular way." Which wasn't a necessary question at all- my card had not been scanned and her drawer not opened yet- but I'm really polite so I answered - 2 hundred dollar bills and 1 ten dollar bill. The lady looked at me as if she was confused or could not hear me- so I repeated this again. She repeated back to me "Two hundred in tens?"
I obviously was not going to be able to communicate with this woman without screaming in public, so I said "never mind" and left. I used the ATM outside and did not get the bills I needed. Wasted my time and made me late and angry and I did not get what I required because of garbage service. None of the 10 other bank employees sitting at their desks without customers addressed the issue. This location has sucked for decades it's like their putting in effort to be thoroughly awful. Do you know how hard it is to get me mad? read more
