Been here before…read more Outside ATM available 24 hours Easy instructions Big parking lot Highly recommend

I have used this bank for a number of years. Excellent customer service. They treat you like…read morefamily. Very accommodating to assist.

They do not care about customer service. They state that customer are people they HAVE TO DEAL…read moreWITH. If you can back with someone else do so. This is worst bank I have dealt with in a while.

Been here before for outside ATM…read more Big parking lot Open 6 days Friendly staff Covid 19 protocols are being followed

There is a manager there Jonathan L, who was very disturbing, very short and extremely rude…read more Requesting a withdrawal and being told my accounts on hold when his own worker comes out saying "not this person!!" 15 minutes arguing with this small minded man for him to find out it's not even me!!! Get your clients right and know which spot to stand before you start talking. This is not my first incident here and I'll be requesting a transfer of my funds very soon.

Quite possibly the slowest bank I have ever been to. They do not care at all about customer…read moreservice and the manager does more standing around then anything and does absolutely nothing to help or make the experience better. Avoid this branch at all costs.

Waiting a half hour for a banker. One customer service rep working at this huge branch a day after…read morethe holiday. I'm a customer and they called me about fraud. They claim to be America's most convenient bank but absolutely is not.

I mistakenly missed the maturity date and grace period for my CD by 6 days…read more TD bank charge me a penalty of $598.22. I attempted to continue the CD for another 6 months but still would need to pay the penalty of $598.22. That is almost $100 a day. Customer service was rude and unresponsive.

I've had a savings account with RUFCU for a few years and finally used them for an auto loan. The…read morerate was excellent and the process was very easy. I've always heard about the personal touch of using a credit union as opposed to a large bank but now I finally know what that is like. I plan to purchase a home/condo in the next 12 or so months and I have every intention of using them for my mortgage.

From the owner: Rutgers Federal Credit Union is a full service financial provider proudly serving the Rutgers…read moreUniversity community for over 60 years.

The worst bank ever. I was having discrepancies with my withdrawals, which pnc ended up having a…read moreclass action suit against them. I tried talking to a manager and they are so unhelpful. They told me to call their district manager, who was even more rude. He told me that I should know who he is, and he laughed at me the whole time.

I made the regretful decision to purchase a CD (online) from TD. Upon maturity 6 months later I…read moresimply wanted to collect my funds since I had fulfilled my obligation. TD REFUSED to send me my money and insisted I physically go to a branch to complete the process. Why?? How is making a disabled senior citizen trek to a branch unnecessarily part of "america's most convenient bank". NOWHERE in any of their promotional literature or application for a CD do they mention that a branch visit is mandatory at the conclusion of the CD's term.

TD Bank is an absolute joke. opened a new account and deposited my payroll check. teller advised it…read morewould take 2 days to clear - they then placed a six day hold on my check for verification. They advised it was because the account was new. my friend opened his account the same day and his check from the same employer cleared the next day.

Liliana GarciaPelaez serviced my transition from multiple Business accounts to Personal to…read moreaccommodate my retirement consolidation on Friday 2/30/26. She is professional, knowledgeable and obviously well trained. This also included a follow up that she completed for me that same day after I had departed from the Somerset branch. It is rare to find diligent and courteous employees with many customer service encounters that I have recently had. I tip my hat to Liliana in recognition of her excellent performance... Gerald Comollo

Transferring funds from CD proceeds between my and my daughters' savings accounts to get them ready…read moreto ACH out. Suddenly got hit with four $15 "Excess Transaction" fees, to the total tune of $60 in a matter of 2 days. I thought Regulation D was abolished back in 2020; how come credit unions still charge these fees? Please reverse the fees, I had no clue these were still being charged, and would have been more careful with my transfers had I known about their existence!