With all of the chain establishments and large corporations, it's a little difficult to decide whether you're reviewing the location or the company itself. In some ways it's hard to divorce one from the other, so this is a little bit about both.
As far as banks go, Chase is just okay. The advantages are that there's a huge number of locations across the country and it's not particularly hard to find a Chase ATM. Especially in Seattle since they've replaced the departed WaMu. I do like the interface of their online services and it makes credit card and mortgage management fairly seamless.
The downsides are pretty much what you'd expect. It's, well, a bank and they're in the profit game. Shareholders to serve and whatnot. You won't find the best rates here for your money and you could probably get higher interest on your savings by spending the same amount of time looking for loose change under vending machines. (Although I won't entirely blame them for their current meager rates; they are subject to the same macroeconomic headwinds of all the other banks...)
As for the Magnolia location, it's pretty convenient. There's not a grand amount of parking (a few stalls in the back), but the two times I've been here it hasn't been crowded. I've been able to walk right up to a teller and get transactions done within seconds. As an added bonus, they do have later bankers hours here (open until 6 pm) and are open on Saturday from 9am to 1pm.
Summary: Sparsely used location of a MegaBank. If you don't want to spend hours queueing for a momentary transaction, this isn't a bad place to try (unless everyone takes my advice all at once). read more