I could spend an hour telling how much I hate this bank.
1. They make decisions that are best for Wa Fed, not their customers
2. No honest fraud protect. No one monitors questionable activities l
They hire a third party company, and I've been ripped off and only half of the stolen money covered after I raised hell.
3 . Monthly banking fee if your poor.
4. They like to sit on checks to collect interest, and hold them so you get overdraft fees.
5 don't cover ATM FEES from other banks at all
6. And it doesn't matter if you know the CEO of the bank or the district manager. They will always side for themselves rather than the customer
7. Customer service is pointless and can't help you unless it's to tell you shit you already know, and how to get a new password for online banking.
There is no one on the frontline that has any power when the manager is gone from the branch to a district managers meeting on a business day.
Bottom like don't learn the hard way like I did. I'm thousands poorer and was only a priority when I signed my business up.
Go to BECU, I'm going to skip there after I take out $10 grand and close that wa fed shit show account.
To those of you who rated this over 3 stars, enjoy that popcorn your paying for it. And if you come into any bank enough,they too will know your name. Wa Fed is wrong. Terrible bank all around. read more