Very helpful people! It nice and cleaning. I will tell my friends about you. I will be back again…read moresoon!

Friendly, knowledgeable staff who actually care about the members! Parking was a bit scarce but…read moreworth the wait! I felt like family here

I open an account at Wells Fargo deposited $15,000 I asked for 1,000 less cash received they gave…read moreme one of the 10 $100 bills was counterfeit and claimed that it didn't come from them when obviously it did

A bank isn't exactly a place I'd normally review for sure. Credit has to be given where it's due,…read morehowever. The bank is amongst the list of places I don't really care to go to if I can help it. The bank of course joins the same list as the hospital, court, DMV, post office and other places you don't really frequent, but when you do again, you're not exactly smiling ear to ear. Here at this Wells Fargo though, as soon as I walk in, they always greet me. Every time. Even if there is a line, one of the tellers assures me they'll be right with me. They don't even have to do that but it's nice. When I get to the window, the tellers, are all friendly and helpful. I've dealt with three different tellers and each time they're patient and thorough with my business. I've only been a Wells Fargo a short time and don't know if they're changing their business strategy, but this particular branch is pretty good with their customer service.

If you are able you should definitely move your money to WSECU. They are always extremely helpful…read more When you call Customer Service you get a joyful response. I have had Jorian help me a couple of times and she has always taken care of the issues, promptly. I am the POA for my sister who is the owner of these accounts and live out of state. They easily understood the transactional needs and have made it easy for me to navigate the process across state lines. This is such a contrast from another bank my sister has money at. On one occasion, the representative offered assistance in reinvesting some money in a different type of account as well as in some short-term certificates. This helped us get a better return on my sister's money. We are grateful for the assistance, especially during family crises.

I am writing about the near-impossibility of getting through to WSECU by phone this week. For two…read moredays in a row, I've been on hold for more than half an hour two days. This is not uncommon. This credit union must hire enough people to serve its customers! Forcing us to call day after day is disrespectful and rude. There is no way to get through by email, so I just try, day after day, to reach an employee. Please clean up your act, WSECU!

I could spend an hour telling how much I hate this bank…read more 1. They make decisions that are best for Wa Fed, not their customers 2. No honest fraud protect. No one monitors questionable activities l They hire a third party company, and I've been ripped off and only half of the stolen money covered after I raised hell. 3 . Monthly banking fee if your poor. 4. They like to sit on checks to collect interest, and hold them so you get overdraft fees. 5 don't cover ATM FEES from other banks at all 6. And it doesn't matter if you know the CEO of the bank or the district manager. They will always side for themselves rather than the customer 7. Customer service is pointless and can't help you unless it's to tell you shit you already know, and how to get a new password for online banking. There is no one on the frontline that has any power when the manager is gone from the branch to a district managers meeting on a business day. Bottom like don't learn the hard way like I did. I'm thousands poorer and was only a priority when I signed my business up. Go to BECU, I'm going to skip there after I take out $10 grand and close that wa fed shit show account. To those of you who rated this over 3 stars, enjoy that popcorn your paying for it. And if you come into any bank enough,they too will know your name. Wa Fed is wrong. Terrible bank all around.

I have been a Washington Federal customer for decades and they are excellent. When I was living…read moreabroad, I called them and the manager helped me over the phone! They've always been friendly, always greeted me and often by name (there's very little staff turnover) and have managed my account very efficiently. They even gave me some tips so I could get the best rates...from them. I haven't checked recently, but for years they've had a popcorn machine in the lobby so customers can help themselves. Great branch, great people.

They're much better than the Seattle location near Swedish hospital. There's a lady at the other…read moreone who likes to lie and power trip and will run and hide when her crap gets called out.

Ugh. They mess up everything! Sent my car registration to someone in Alabama and it took *months*…read moreto resolve. When we tried to close a home equity line of credit, it took months and delayed the closing on our house. And when we *accurately* entered their routing number and our account number to pay taxes, they couldn't process it. Now we owe an extra late fee. Find a different credit union! Salal will cost you time and money. (This is maybe the third time I've felt compelled to write a negative review for any business.)

I have to say this bank is the Worst Bank I have ever banked with. The staff is friendly, but…read morethat's about it. I went to the bank to ask them how I can not be charged a service charge. They told me I needed a minimum in my checking account. They made a transfer from the savings to checking account so that I would not be charged the service charge monthly. AND then the next statement I get, there's ANOTHER SERVICE CHARGE! I got my Banner Bank Mastercard Statement today and there is a credit balance on it. I called in and after speaking with an agent for 5-10 minutes she tells me she will transfer me to the credit card department. The transfer goes through and once again I am NOT at the credit card department. The lady gives me the number for the credit card department and ITS THE SAME NUMBER I ALREADY CALLED. So I call again and ASK for the credit card department. The lady that answers is the exact same lady I already talked to who told just gave me the number for the credit card department! OMG! what the hell?!!! So now I actually have to waste even more of my precious time and drive down to the branch and have them take care of this problem. THESE PEOPLE ARE PATHETIC. Safe yourself the aggravation and BANK SOMEHWERE ELSE!

Wow. I've never been in this bank before. Never even been to Banner before. Went in to make a…read moredeposit for a friend. It was about 4:50....so I guess they were tired but no one said hello or greeted me Teller was nice after I said something to her, but she didn't even greet me when I walked up. Everyone had their heads down working and wanting to go home. . Had kids with me and they ignored them too when they asked me if the bank had suckers. I said, they don't have suckers. The twins said "well I think I see chocolate candy on their desk". No one even said a word or offered it to them after the kids mentioned the candy. And they all heard. No other customers. While I was filling out a deposit slip, I heard a lady at a desk, talking to a customer on the phone and after about a 2/3 min conversation, she said "Let me talk to my supervisors & I'll get back with you." When she hung up, another employee said, you can't get them now...."She said "I know, I just said that to get off the phone with them." I'm glad I'm at Wells Fargo. Unfriendly and just going through the motions at Banner.

I want to give warning about this company. I believe they actually hope you are late with a…read morepayment. I had a mistake on a payment and didn't know it until over a month later and had to find out on my own. No email, no nothing from sound. I had only owed left $400 on my loan on a $13,000 loan with not one late payment before this. They could have contacted the credit bureau 's on my behalf to get a forgiveness, since it was an honest mistake. They refused to help me. Customer service is terrible, if you can even get in touch with them. Absolute worst place to get a car loan. And I'm assuming the worst place to get any kind of loan. BUYER BEWARE! THIS COMPANY IN MY OPINION IS THE WORST BANK PERIOD!!!! FOR ANY BUSINESS WHATSOEVER!!

They pass out fake 100.00 dollar bills,Dont bank with them,this was at the 196th st. branch in…read moreLynnwood Wa. COLBY RUTHERFORD DONT TRUST HIM

I can't say enough about Joe, Teller at this branch…read more Very professional, gracious and accommodating. Truly an exemplary asset to this outstanding staff. Thank you, Global for changing my opinion of banks, credit unions and the people who work in them. Joe went out of his way to make me feel comfortable when my requests, although they were slightly complicated. Thank you, guys!!

NO NO NO This place…read moreis a loser. Just ask anyone who has called their main service number and tried to get even a simple thing done. Recently they closed their main Seattle branch in Belltown. So it's not clear what their direction in Seattle is, but in any case, to prevent an increase in your blood pressure, find someone else to trust with your money. Don't fall for their trick of offering high interest rates and then making it impossible to get service later when you need it. Be smarter than I was.