All new staff since Comerica was purchased by 5/3. Not enough bankers. Wait was over 30 minutes…read moreon a random Tuesday. Disorganized. No one was keeping track of who had or had not been seen already

Not enough teller windows open. ATM does not have $100 bill option…read more Comerica was much better

Blessed day today!! Is what my neighbor said to me at the CU. Well!! Then I replied. Thank you…read morema'am have a blessed day too. This is a shout out to Denise. Ma'am I cannot thank you enough on how much you assisted me today with getting my rent payment on time. I am extremely grateful that you showed me exactly what I needed to do so that I did not panic. God bless you ma'am. Have a blessed everything!! THANK YOU! For your service today!! Name? Snow :)

Maximum cash back the other day was only a thousand USD. With the price of gas, you can't hardly…read morefill your tank with such a measley amount! OK, so I needed to withdraw an amount which exceeded their daily maximum cash back. No problem - they also issue 'bank drafts'. That suited me fine. They also handle many functions of credit unions here, including loan applications and the like.

I now hate BOA .. I have been dealing with them over 15 yrs but these last 2 yrs have been…read morehorrible. when I call I get a zillion promps that go nowhere or does not understand and then get hung up on. it takes at least 20 mins to get a live person. BUT the main reason I am leaving them is I used my credit card and not debit card by mistake, I got my bill and called to pay off the cc but it would only allow me to make a minimum payment and when I finally got a live person there was a much to long process to pay it. I have complained many times. so NOW I am leaving..

I'm not sure if it's just this location or all of them, but someone wrote me a check drawn on a BoA…read moreaccount. I was in the area of this branch so I took it here to cash it. I was made to wait for a manager, and to cash a simple check took almost an hour in total and cost me a fee (which is pretty standard so I don't hold them responsible for the fee, just the waste of time). It was not only a waste of my time but they treated me like a thief for trying to cash a check drawn on their bank, just insane.

I came here to get some money from my savings for a emergency that I have a girl named Brianna…read moreattended me she didn't counted my money correctly and this never happened to me I got in the car I counted them it's was incorrectly but I go back to fight for my money that's missing and they said the balance in her drawer is correct there is no money I am upset with this place I do not recommend

Came in today to exchange Canadian currency to US, Eddy who greeted me as soon as I walked into the…read moredoor was so kind, helpful, & answered all of my questions. My Bank Teller Farzana was so sweet & patient with me exchanging the change. This is one of the best experiences I've ever had at any of the Chase franchises, will recommend family/close friends to come to this location from now on.

I kind of appreciate the lack of human interaction! The teller machines inside do everything I need…read moreand they're fast, but that's only when I even need to go inside. Chase does an amazing job in keeping there app updated and I can do 99% of everything I need wherever I am from the app.

I took my mother to this location to notarize a quit claim deed, only because she banks with Chase…read moreand it is close to her home. A young man who states he is the only notary at this location assists us. I gave him my driver's license and my mother's ID, along with the document. He looks at my mother and asks her if she knows what this document is? My mother is elderly, she knows what it is for but at times she is forgetful, That is the main reason I am filing the quit claim deed so no one can swindle her out of her home, plus I can speak on her behalf with the mortgage company, not that it is any of his business. He stated that if he notarized the document I could take my mother's home from her, I told him because she still has a mortgage, the mortgage company has a first-place lien. He called both the Macomb County Register of Deeds, and Chase Mortgage and I could tell they told him the same information, I let him know I work for a mortgage company. He stated he was not comfortable notarizing the document and advised that I go to my bank which is Huntington. I went to Huntington and immediately got the document notarized. I told the notary what happened she was appalled. She stated the purpose of a notary is to witness the signatures and notarize the document if there is proper id to make the right people are signing. My mother and I both had the proper Identification not sure why I was treated with mistrust as if I was out to take from my mother. I normally do not write reviews that are negative, but this young man needs to be informed, I had the day off to take care of my mother's business and he wasted a whole hour stalling because he was uninformed. I am going to switch my mother's account to Huntington thanks for the referral!

They have so many discounts for being a member this Credit Union. They have debit card to checking…read moreaccounts savings accounts everything a normal bank would have. But you get the personal one-on-one experience they know every customer. The more willing to work with you on home loans out of loans and any loan in general because they know you personally you're not a number with them. I've been with this Credit Union my whole life. And I've never been a part of any other banking institution but this place. The people there at work there as long as I can remember. This place even offers a Christmas savings program where you can take a percentage out of each paycheck or your account to save towards Christmas time so you have extra money to spend when you don't even have to see your money go and it will be there. I recommend this place by any other credit unions Theresa Emily and David are so sweet and great.

I have been banking with the Eastpointe Community Credit Union for many years. The staff is…read morefriendly, understanding and helpful. They know their clients by name. The credit union offers competitive loan rates, lower than the big banks, loan options to fit your needs, debit cards, online banking and bill pay, etc. They also offer students options for savings accounts, which will teach them young how to save for the future. I highly recommend the Eastpointe Community Credit Union for all of your financial needs.

I've been to Comerica Bank on several occasions... NOT a lot of of the reviews I do our only 1 star…read moreI like to at least give business the benefit of the doubt... unless certain situations especially with a corporate institution such as Comerica Bank or any other MAJOR chain INSTITUTIONS LIKE WALMART OR MCDONALD'S OR SOMETHING EVERYTHING SHOULD BE THE SAME AT EVERY LOCATION YOU GO TO. That's the purpose is to train every employee whether you're in-state or out-of-state to do what corporate does and follows their rules. The reason for the one-star is because the tellers are extremely rude the lines are always long and I've waited 45 minutes just to speak to somebody regarding a loan. This is what made me decline being a member unfortunately my employer is the one who has the business account here and pays me with the check from Comerica Bank so when I can't make it to my credit union Which is far from my work I have to go to Comerica Bank because that's where my checks are from and they charged me $10 to cash the check that is from the exact same bank that wrote the check!!! It makes no sense to me I can go to the party store and cash it. For .60¢ wow They really screwed me over I see how they make money.

Horrible horrible place to bank at. Please do yourself a favor and take your hard earned money…read moreelsewhere. Tried to file a dispute called back days later to check the status and hasn't even started was just supposed to know i had to go into office again and fill out a form when the lady leaving the bank said 7-10 days should be taken care of. Juts bad communication overall. At the end of the day it's not their money so who cares.

My appointment got rescheduled twice, but instead of calling me I drove up there and found out they…read morejust canceled it without ever calling me. Then stated they didn't have my number but somehow early in the week was able to call me to confirm the appointment. Bad business

Customer service is horrible, I've been trying to reach a supervisor for two weeks. Now I'm looking…read morefor another bank to use.

Best customer service and well groomed and knowledgeable staff. They are friendly and know you by…read morename or sight. They take the time to personally talk to you. This makes you feel special.

their atm stole 250 from me and when i filed a claim they denied it do not bank with them if you…read moredont want to be stolen from

I walked into the old familiar location across 12 Mile and panicked. Nothing there but an empty…read morelobby! There was nothing to fear though, as the bank had simply moved across the street to nicer digs. Always friendly and efficient service. Last time I was there the manager Becky inquired about my mother's health So you get the neighborly hometown bank happy horseshit but backed by a solid and solvent corporation.