1. Fifth Third Bank

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    Grosse Pointe Woods, MI

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    Personal banking

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    Awesome quiet little branch, awesome staff...
    David R.

    I completely agree with the other reviewer of this branch: the customer service here is personal and outstanding. Definitely a throwback to the days of classy and caring concern for their customers. I had banking issues that I had to address regarding care of my recently ill Mother. Sandra H. stayed after closing time on a Saturday afternoon to make sure everything was handled properly. Her colleague, Andy, was also immediately available and completely helpful when I had follow up concerns. I can't say how much this meant to me. This branch is small and unassuming, but mighty on customer satisfaction. I have never found it too crowded or failed to find parking. The staff is always friendly and patient. I will go out of my way to use this branch when I need to do banking at a FifthThird location.

    Front entrance on Mack Avenue

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    1 day ago

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    16 days ago

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    1 year ago

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    7 years ago

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    5 years ago

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    10 years ago

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    4 years ago

    Deposit my check please! So what qualifies as a fraudulent check? the carrier of the check or the issuer of the check?

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    Ask the Community - Fifth Third Bank

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    Chase Bank

    (4 reviews)

    I kind of appreciate the lack of human interaction! The teller machines inside do everything I need…read moreand they're fast, but that's only when I even need to go inside. Chase does an amazing job in keeping there app updated and I can do 99% of everything I need wherever I am from the app.

    I took my mother to this location to notarize a quit claim deed, only because she banks with Chase…read moreand it is close to her home. A young man who states he is the only notary at this location assists us. I gave him my driver's license and my mother's ID, along with the document. He looks at my mother and asks her if she knows what this document is? My mother is elderly, she knows what it is for but at times she is forgetful, That is the main reason I am filing the quit claim deed so no one can swindle her out of her home, plus I can speak on her behalf with the mortgage company, not that it is any of his business. He stated that if he notarized the document I could take my mother's home from her, I told him because she still has a mortgage, the mortgage company has a first-place lien. He called both the Macomb County Register of Deeds, and Chase Mortgage and I could tell they told him the same information, I let him know I work for a mortgage company. He stated he was not comfortable notarizing the document and advised that I go to my bank which is Huntington. I went to Huntington and immediately got the document notarized. I told the notary what happened she was appalled. She stated the purpose of a notary is to witness the signatures and notarize the document if there is proper id to make the right people are signing. My mother and I both had the proper Identification not sure why I was treated with mistrust as if I was out to take from my mother. I normally do not write reviews that are negative, but this young man needs to be informed, I had the day off to take care of my mother's business and he wasted a whole hour stalling because he was uninformed. I am going to switch my mother's account to Huntington thanks for the referral!

    Fifth Third Bank - banks - Updated October 2026

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