Im glad I bank with this bank they take fraud very important I will never go to another bank againread more

Customer service hold time is horrible and when you finally talk to them they don't know what they…read moreare doing!

I've been a member of Navy Federal CU for a number of years and most of my transactions have been…read moredone via phone or online. But regardless of doing business by phone or in person, I have always...repeat...ALWAYS experienced great customer service. Additionally, I like that their interest rates, on their CDs for example, are always current and generous and that they offer numerous opportunities to really save and grow your money for both short and long term. I also find their online app easy to use. Thanks, people, for making my experiences with Navy very enjoyable.

Of course you can't send a personal reply. It's NFCU using their AI. At least my new bank does not…read moreuse AI in any form. It's PNC bank. My friends and I laugh every time nfcu commercial comes on TV claiming that they care about their members. It's all good for members until it's not and there's no one to help you. They could care less.

I recently opened a checking account at ANB in Wylie and was so impressed by their warmth and…read moresmall-town friendliness that I came back the following week to open a savings account! Debbie, Phyllis and the whole crew in Wylie are exceptionally professional and genuinely nice. I recommend American National Bank highly.

I have been banking with this branch for 17 years and ever conversation has been handled in a…read moreextremely customer service oriented manner. Great support team. I have always been able to walk in speak with Rai, Marvin as well as entire support staff. Fantastic customer service. Highly recommend banking whether it be commercial or personal. They have created a customer for life and a" Raging Fan". Thanx for all they do in our community.

The non profit I volunteer with has an account here. I have made multiple visits for deposits and…read moreto use their notary services and everyone I have dealt with has been very polite and professional.

This is where I bank. It is close to my home, I don't drive so it's nice. I have an issue with…read morepeople "standing around" instead of working. But if there is a line I go to one of the "standing around" people and they will help. Haven't had any problems at this location. I do not use the ATM as it is a stand alone machine and I am on foot. I go in the bank to deposit/withdraw. They know me.

"I am not a customer as of today!!!!! But by the end of the week I will be transfering all my…read moreassets and accounts to PlainsCapital Bank"!!! I walked into the lobby about two months ago not sure if my questions would be answered with "I sorry , we can help you " or "Will look into this and get back to you." or lastley "Sir can we have that account number'?? !! Instead the teller at the front desk (wish I knew her name) , greeted me and listen attentively with patience and answered my questions about there different departments that may be able to help. And she took the time to call another department and had me speak to Mrs. Clara M. who not only listened to my request , she ask alot of questions. Mrs. Clara M. Help me beyond my expectation and stayed in touch with me with emails and short phone calls letting me know that there is ongoing research being conducted . She then informed me she was enlisting Mrs. Betty G. who had knowkedge of the former bank that our issues was realated to, and since had been taken over by PlainsCapital and with the pandemenic in full swing , Mrs. Garza worked on the title issue and without ever meeting me in person she treated me as if I were family, going above and beyond despite me NOT being an active customer of PlainsCapital Bank. She contacted me this previous afternoon and stated the issue was resolved and the research conducted by PlainsCapital revealed the proplem and I would be recieving the proper documention to file , solving the issues at hand. I am so grateful to Plaincapital and their staff. The staff was amazing from the moment I open the front lobby door in their San Antonio TX location until the final call and email I recieved today. Just amazing to know Old fashion Customer service is in full swing at PlainsCapital Bank!!! Jasper R McMeans

I live in Lubbock, TX and I have banked with them since 1985. The staff has always been friendly…read moreand helpful when needed. I have stayed with them all these years because of their extremely friendly service. My daughter lives in Dallas and when I am there and need banking for any reason, of course, this is where I go. I've never had a problem with banking at PlainsCapital in all my 38 years this is why I have never changed. Great place to bank.

Had an interview with one of the HR team members and she was completely belittling, rude,…read moredisrespectful and said certain comments that are NOT professional. I don't wish anyone to apply for a job at this bank. This was beyond unexpected and I will never apply for any position at this place. DO NOT APPLY OR WORK FOR COMERICA BANK NO ONE SHOULD BE TREATED THAT WAY

Why do I come here? They have donuts! It appears that it's only on a Saturday, but it's DONUTS…read more I will bank anywhere they have donuts to eat. Okay, I take that back, I'll visit any bank that has donuts to eat. I give them checks and cash and I get a donut in exchange. Doesn't sound right, but I'll take it. The tellers are nice and, as always, the person sitting at the desk facing the front door will always ask you how you're doing. They've never lost my money, they've never cussed at me. 3 Stars + one more for donuts.