The tellers and bankers at this location are always a pleasure to deal with and get you on your way…read morein a timely manner.

I've been going to this bank for years and absolutely love it! Everyone is always extremely…read morefriendly and very helpful! I've had a few minor problems but they have always been resolved quickly. If you don't like people they also have online banking and a banking app for your smart phone! Oh and they have lollipops and coffee Yummy

I will start with a positive. Some of their staff are great. Hon (probably misspelt) is a regional…read more(I think) manager- was not bad to deal with. Trying to get the same answer out of multiple people was difficult, one person would tell us something was free, while the next person helping would tell us there would be a fee- just plain annoying. But when we had a problem with identity theft, the problems really showed. Glad we got our money back- so happy about that, but the fact that someone in Czechoslovakia could charge over $3800 before raising a flag... We have never been out of the country, barely leave Indiana(heck I don't even have a passport) and these yahoos were able to shop till they dropped!

The clerks and managers are always pleasant and helpful. had an issue crop up and they resolved it…read morewithin 10 minutes. I do not visit the branch very often, but they remember my name when I do.

This is a new branch location and everyone is very friendly - no sour attitudes. Tellers are…read morehelpful and efficient. PFCU offers a variety of financial products and the interest rates are competitive. To become a member you must meet specific qualifications and they also serve as a shared co-op branch for many nationwide federal credit unions.

They consistently offer great CD rates. My conversations with the staff are always enjoyable, and I…read morenever feel rushed. I appreciate doing business with this branch.

I have had great experiances with the people who work in ths offic From Jane who answers my calls…read morero Renny who ia always there to help.

Renny's team is great! Everyone in the office is very personable and easy to talk to. They were…read moreable to save me a lot of money on my auto insurance every month by letting me know about all the discounts I qualify for. When they told me I could open up a State Farm bank account I looked into it and opened one a few days later. I've been a State Farm customer for years now, and I'm glad I made the switch to make Renny my agent!

This location is a small branch just behind the Family Express & near Red Robin. It has an inside…read morearea & a drive up. ATM at first window/lane. It doesn't get too busy at this location, so you get through pretty quick.

There is a teller I believe her name is Sonja that works at the branch next to Van Til on 169th St…read more in Hammond. She showed my mom such patience, kindness and dignity when my 81 yr old Mom got locked out of her online baking. (twic) She came and used her break time to sit down with my mom in the branch and help me and my mom walk through her online banking. i'm not my mother's POA although that's in the works, she allowed me to help my mom with her personal information in the bank. We lack such kindness and customer service these days. I decided after long convincing from my mom. Because my mom has been a customer since your bank opened , and was a customer of the bank that you took over in Hammond. But she is the reason that I decided to open a bank account with your bank last week. This person needs to be recognized and I wish I knew her last name, but I believe her first name was Sonia. I will try to be reaching out to a branch manager, so that manager understands and recognizes what a beyond the scope of her job employees she as far as customer service. Thank you thank you thank you to her. I hope you treat your employees up to their value because a lot of companies do not! Sometimes you're barely lucky to get a smile out of a teller let alone have them step out and use their break time to help a customer. So I give her five gold stars .

Excellent Bank! Recently lost my debit card and ID and thought I was going to have the most…read moredifficult time trying to get my account back. They helped me out so much. Great staff and outstanding customer service. I would recommend this bank to everyone.