If you are a business owner be careful about this bank, the bank underwent website upgradation for…read morethree months and randomly checks were returned. While other major banks are trying to open accounts, this bank will close your account by citing some silly reason like risk factor of business etc. The staff is lazy and refuse to work. Once I went to deposit money on a saturday morning there was 15 min left for them to close the cashier was rude and asked me to come half hour early to closing. I can see their downfall soon. Please avoid this bank.

Surety bank has a fantastic and helpful staff! They take the time to get to know you and suggest…read moreaccounts that are best for you or your business. They care about their community and their customers. Their online website is also very easy to navigate and conduct your banking.

My husband and I have been using Vystar since we were married nearly 16 years ago; although, I…read morethink it was a different name back then. Too many years ago for me to remember now. LOL Obviously we really like our bank or we would have changed. We love Vystar. When we lived in Orlando a decade ago and Vystar was only in Jacksonville, it's still the only bank we used. Even back then they made it so easy to scan a check in to make a deposit. Now, we just use our iPhone or iPad. But now, it's very rare a check needs to be deposited. Who writes checks anymore? LOL I am just thrilled that Vystar has now ventured into Central Florida and that this branch exists because sometimes you really do just need to go into a branch and sit down and talk with someone. It's rare, but it happens. I was shocked when we pulled up though because this branch is tiny compared to all the branches in Jacksonville. I guess it's because the popular here in the Debary/Sanford area is not nearly what the population is in Jax. Doesn't matter the size though, it still works! It's actually better because my husband needed to use the ATM to make a cash deposit and he was able to park and walk right up to it without having to wait in a line. Smaller populations can be a good thing. If you're contemplating using Vystar for anything, don't hesitate. They truly are a great bank/credit union.

Oh happy day! Jennifer from the Orange City, FL BRANCH helped me enroll with my online banking…read moretoday! I am so happy! These apps can be a challenge at 71! Feeling Thankful VLR

I have been a Navy Federal Credit Union member for a long time though they have not been my main…read morebanking source. When I remarried 10 years ago they seemed better suited for our joint account since they have locations across the country. Though I was an already a member as a federal employee and have the highest income they appear to give my husband better service. I don't even get advertisements (by mail) from them but my husband gets stuff all the time. The customer service at the brick and mortar stores is always great.

The Altamonte Springs branch has continually provided superior service and today was no exception!…read more My wife and I have been going to this branch for over five years and have always been impressed with the help and assistance. Keep up the great work!

Highly recommend, you do not use them! We've been loyal customers for seven years who had an…read moreincident this week where something didn't clear when it supposed to and they gave us nine $39 fees! And won't do anything to help us! Too much of America is struggling right now to have a bank that steals that amount of money from you! Go with regions, who gives you 24 hours to rectify! We will be closing our account and going to regions ASAP!

Best auto loan rates, high interest rate on their go green savings account. Always exceptional…read moremember service that makes you feel welcome.

Thank goodness this VyStar is staying open! This location - directly across from Henry's Depot in…read moreSanford - has the loveliest team! When I decided to open both a Savings and a CD, they were helpful and efficient. I am always greeted upon arrival and, if there is going to be a wait, they keep me informed. I wish I could count on this level of customer service at every business I frequented, by I'm certainly grateful for the VyStar team.

Local branch--OK. Online--SUCKS! Can't sign in to account. Screen keeps erasing info I…read moreinputted--OVER and OVER again! I want to use my "Rewards"-- no one at branch knows how! Can't access online. VERY FRUSTRATING! Recommendation: DO NOT USE THIS BANK!

I been using this Fifth Third bank in Deltona for years and have been very happy with the service…read more I usually use the drive thru. Seldom is it crowded with exception of the first of the month. Whenever I need notary services they always assist at no charge.

I found this bank to be a real joy to deal with. Customer service is outstanding. Liz Anderson is…read morethe best. Always so patient and professional and helpful. Stephanie, super nice and professional, she does above and beyond to help. I switched my bank of Wells Fargo for many years to here. Thank you all so much for everything.

Why is this bank has 3 star's, I believe this is a mistake, I can't express enough how much I…read moreappreciate this bank. After being on time for 18 years their customer service have been totally amazing. Never had an issue and if I didn't have an issue, they always took care of me. They always value my personal and business account, no matter how small is my business', they always treat me with respect, integrity, They're not always about signing you up for credit cards are giving you loan they always recommend and if they feel that you don't qualify, they'll tell you upfront before you do anything else, but they make every effort to help a customer out no matter what happen. They even guide you to rebuild your credit score in order to be able to get any type of loan, They are family-friendly, and I always feel comfortable and happy when I walk in there, and they greet me with my by my name. If you looking for a family oriented customer service 100% bank please count on them because I know from experience that they are really good bank especially the staff they deserve a 10 star.. That's is my opinion, as a customer I will always bank with them...

My elderly parents banked with Truist. I have Power of Attorney for both of them. About a year ago,…read moremy father who suffered from Stage 4 colon cancer took a bad fall and suffered significant cognitive impairment. My mother already suffers from dementia and has not been able to manage financial affairs for quite some time. As their POA, I scheduled an appointment with Truist and registered my POA for both parents at this branch. Fast forward to now, my father has passed away. I've been managing their finances through multiple Truist branches. As my mother has now received her insurance settlements, I was interested in opening an investment account to try to get her some supplementary income that she desperately needs. I booked an appointment with the customer service team and visited the local branch on-time. When I walked into the branch, there were a number of people sitting in the waiting area and also a line at the teller. A woman called out to me and asked if she could help me and I told her that yes, I had a 12:30 appointment. She asked me who it was with and I told her I didn't have a specific name. Then she said that they couldn't honor appointments booked online (it wasn't) and that I'd have to wait in line behind all the other people at the branch. She turned her back and walked into an office without another word. I'm a professional at a large company that dwarfs Truist. My time is limited during business hours. I made an appointment for a reason. This bank is only open 'bankers hours'. So, not being sure of what the correct venue is to make an appointment, I waited to speak to a teller. Long story short, the teller was equally argumentative about what an appointment is and refused to assist. I told her I wanted to close the account and then she told me that I didn't have power of attorney because my Dad had passed. This is absurd because I had registered that POA for both parents, I had the originals with me, and also the death certificate showing my mom as the beneficiary of the estate. They refused to even look at it. The other woman, returned to the window and essentially told me she couldn't help me because I'd need to make an appointment to present my POA for my mom. I told her I wasn't sure how to do that when this branch apparently doesn't honor appointments made through customer service. She offered no solution, so I left. Eventually I was able to get an appointment with a promise to honor it, but I have very little confidence in the management of this branch. I don't bank with commercial banks for exactly this reason. Banks play a critical role in all of our lives and we need them to be responsive, regimented, concerned and professional. It is clear to me that the only people Truist works for are the shareholders. If you're perusing reviews and trying to decide on a commercial bank, I would strongly suggest that you look elsewhere or get a credit union.

This branch is very efficient in getting what you need done done. Amanda is always personable,…read morehelpful, and professional!