Oh happy day! Jennifer from the Orange City, FL BRANCH helped me enroll with my online banking…read moretoday! I am so happy! These apps can be a challenge at 71! Feeling Thankful VLR

Jennifer at the Orange City branch was very helpful and offered to assist us without us even asking…read morewhich hasn't happened before with others . I highly recommend her she is very kind and patient . She made my day !​

Dealing with a death in my family and becoming executor/power of attorney over my elderly parents…read more The paperwork process takes entirely too long. It seems like there's not one standard process across the board for all branches and it's more how the person interprets it on how I receive it as a customer which means 10 customers can have the same issue but get 10 different answers. Today I worked with a personal banker named Jessica C she was well informed, and she went above and beyond, helping me with a few other issues that align with the paperwork side of things I would say that Chase has a huge opportunity to improve and streamline several of their processes. They're allowing an exception to become the standard and that's not good, especially when you have so many different people working on the same thing. Overall, Chase is a great bank have been banking with them for several years personally and with the business we own there's just areas that they could do better

Used my Chase credit card to withdraw 300.00 for my husband . That was 3 years ago and I'm still…read moregetting tax on the card and it keeps going up. I went to out cash back on my card and it didn't matter .

I been using this Fifth Third bank in Deltona for years and have been very happy with the service…read more I usually use the drive thru. Seldom is it crowded with exception of the first of the month. Whenever I need notary services they always assist at no charge.

The team is always friendly and the small lobby makes it feel cozy. Great location when I can't…read moremake it to Deland.

Mainstreet is great to work with; the people are always friendly and helpful. Feels more personal…read moresince they are a smaller community bank. They are very involved in local Orange City events as well. Highly recommend!

Horrible customer service! People wait for hours to talk…read moreto a rep. Trying to get into a safe deposit box is pitiful.

Efficient and pleasant service! Very short wait time. Easy parking. Knowledgeable teller.read more

This is the closest Bank of America ATM near were we currently live. As of right now the road…read moreconstruction makes it incredibly hard to get into the bank area because traffic is wild. I only use the ATM at this location. I've never been inside. I usually only go during daylight. ATM works well haven't had many issues.

I've been banking with BOA since high school. This branch may be the slowest I've ever seen. The…read moreline was 8 people long and the workers kept having side conversations which slowed down work flow. The building is newly remolded with plenty of seating but I think I'll try another branch in the future

excellent service although they dont seem to internally communicate that well but will go a long…read moreway out of their way to help u

I hated coming to this location. Felt the management was indifferent so I preferred and solely…read morewent to Lake Mary. Now, I use this branch almost exclusively. The guy in the drive through (sorry don't remember his name) is always so friendly and accommodating. He now recognizes me and looks for ways to say yes instead of blowing off my questions or request. The staff seems friendlier and am happy of the current situation there. If you were pissed off before, give this branch another chance.

My son and I were treated like family by Debbie Hazel. She was completely professional, but we felt…read morevery comfortable. Thank you Ms. Debbie

Love going to the Orange City location i always feel like the carpet is being rolled out for me. I…read morehad the opportunity to work with Brandon today . Oh boy that kid has a lot of knowledge. Educated and kind

Pat Parte is absolutely amazing to work with! She helped us last year with securing financing for…read moreour car and this year she is helping us with the mortgage on our new home. I'm beyond impressed with the level of response and service I have received from Pat. Everyone at this branch has been so kind. I would never bank anywhere else!

Pat is amazing and makes things happen! She is the David Copperfeild of this branch and has a great…read moreability for making things happen for her clients. We have been to her multiple times now and she always helps us in any way possible to make what we want a reality. We recently came to her with a situation, and although it normally doesn't happen as fast as it did, she made our deadline, and things happen quicker then they ever have. We will continue to work her for years to come!