1. Trustco Bank

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Orange City, FL

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6 years ago

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2 years ago

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8 years ago

Amazing Bank and employees. They treat customers like family and are always interested in how my day is going.

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Approved Mortgage Source

Approved Mortgage Source

(2 reviews)

I highly recommend vance and his team they truly are amazing and get the job done in a timely…read moremanner with the upmost respect and makes buying a house as painless as possible. But not only that they just are amazing people and caring they treat you well and dont give you any gimmicks or hidden agendas or fees. I would say 5 star amazing service, people. Much love to them all.

Improve the non-existing customer service they claim to have by calling the customers back and…read morefollowing through. We started this house buying nightmare in the beginning of March with Anthony. We had been told to download the app and "your info will be updated in that", well here it is two months later, loan is in underwriting and that app is still not updated. We've had to make ALL the phone calls to find out any information regarding all aspects of our loan. Our closing, which has been now pushed back three times, is STILL NO CLOSER to an end. We have paid for services that NEVER transpired. They have tried to push us into a higher cost loan type, I'm not talking about interest rates either, BUT the loan it's self and then when we refused it's been quite apparent that the only people they have put on our contract are incompetent, pocket lining, non-personable "experts" that could care less about their customer's needs. We have waited for days now to hear back from someone in a "higher-up management position, I heard his name was Robert and Vance" to file a complaint. Many of the people that WE were supposed to contact to get things accomplished like the survey. Again we had to call never once an answer or would they pick up the phone plus we had to pay for out of pocket which we had an initial quote in our contract and then the price jumped to double the quoted price. Here it is now second week in May, now after Approved has had the appraisal for a month we are now being told the house is not financeable. So unless we go with a rehab loan which means that we would have to finance more money they will not help us. Not sure what they have done for us but have us spend money to do this and to do that. So we are probably not going to get this house and also we are out a heap of money jumping through hoops. We have asked on many occasions how much we were approved for and the answer has been "don't worry about it, we will figure this out when we figure out what loan product to put you in". Avoid using this company at all costs they if they actually get you financed they will have you do all the work and reap the rewards......Just think, all of this could of been avoided, but we were talked out of paying cash for the home of our dreams because Anthony wanted to "save us time from working on it" and now due to the current state of the world (Covid-19) that option is not available.

VyStar Credit Union

VyStar Credit Union

(17 reviews)

My husband and I have been using Vystar since we were married nearly 16 years ago; although, I…read morethink it was a different name back then. Too many years ago for me to remember now. LOL Obviously we really like our bank or we would have changed. We love Vystar. When we lived in Orlando a decade ago and Vystar was only in Jacksonville, it's still the only bank we used. Even back then they made it so easy to scan a check in to make a deposit. Now, we just use our iPhone or iPad. But now, it's very rare a check needs to be deposited. Who writes checks anymore? LOL I am just thrilled that Vystar has now ventured into Central Florida and that this branch exists because sometimes you really do just need to go into a branch and sit down and talk with someone. It's rare, but it happens. I was shocked when we pulled up though because this branch is tiny compared to all the branches in Jacksonville. I guess it's because the popular here in the Debary/Sanford area is not nearly what the population is in Jax. Doesn't matter the size though, it still works! It's actually better because my husband needed to use the ATM to make a cash deposit and he was able to park and walk right up to it without having to wait in a line. Smaller populations can be a good thing. If you're contemplating using Vystar for anything, don't hesitate. They truly are a great bank/credit union.

Oh happy day! Jennifer from the Orange City, FL BRANCH helped me enroll with my online banking…read moretoday! I am so happy! These apps can be a challenge at 71! Feeling Thankful VLR

Trustco Bank - banks - Updated October 2026

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