I had an excellent experience with customer service. Rodolfo assisted me by phone today and was…read moreextremely patient, respectful, and professional throughout the entire conversation. The service was prompt, efficient, and handled with a high level of professionalism. I truly appreciate the outstanding support. Thank you very much. Thanks Rodolfo you doing a great job.

This is the worst branch ever! I have been a customer since 5 years ago and I didn't have any…read moreproblems at the other locations, however, since I moved to North Miami Beach, 3 years ago, this one is the closest to my house. Every single time that I have to do anything at this location is a mission. Yo can not do anything there. When you go to the ATM you can not do deposits or they don't have cash. Then if you try to you inside there is always a big line to be attended. This branch needs to improve their customers service, you just feel terrible when you need to visit the bank and it shouldn't be like that. To be honest I keep going there because is near , as I said before, nevertheless I would wish to have another one as closest as this location.

The manager David was very helpful as well as Jalmar. This location was great fast and very…read moreinformative. Great customer service!!!

I walked into Amscot expecting a short-term solution during an unusual emergency. I left feeling…read morehumiliated -- and with serious concerns about racial profiling and discriminatory business practices. I have never taken out a payday advance before. I have a strong financial profile: over $20,000 in monthly deposits, a base salary exceeding $200,000/year, an Amex Platinum card, and I prepaid my penthouse apartment lease for the year. But after losing my wallet and work phone in an Uber, and with it being 5pm on a Friday, I turned to Amscot for a quick bridge solution -- planning to repay the full amount by Monday, including interest. Instead, I was stalled for over an hour and ultimately denied, despite providing full documentation: bank statements, ADP paystubs, and valid ID. Meanwhile, other customers -- all of whom appeared to be of the same racial background as the staff -- were served quickly, with minimal questions. Here's the part that makes the situation undeniable: my assistant, who is Puerto Rican and darker-skinned, visited the same Amscot location earlier this week. She was approved in under 10 minutes for the same kind of advance. We work at the same company -- but she earns less than half of what I do. No additional paperwork was required. No stalling. No strange looks. Just fast approval. The only meaningful difference between us was appearance. This isn't speculation. It's a side-by-side comparison of two people, same employer, vastly different income levels, and dramatically different treatment. I've attached a photo of the staff member who handled my case, and I'll be filing formal complaints with the Florida Attorney General and the CFPB. No one -- regardless of race, appearance, or economic status -- should be judged or mistreated for seeking a service a company publicly offers. This wasn't about risk. It was about race.

Its a very dehumanizing and lengthy process if you are ever here to apply for a cash advance. Mind…read moreyou, cash advances are only up to $500 max. 1. They want your ID 2. 2 recent paystubs 3. Proof of bank direct deposit or account activity 4. They only deal with "certain banks" and if you do not have an approved account, you will be denied. 5. I gave them info for my alternate acct (an account that they "accept" since they did not accept my other active account that was first given) and still got denied due to showing no "recent" account activity. Like what? Its still an active and open account. Not everyone uses every bank account every month or every day. Thats the point of having more than one account. Needless to say, I was there for a considerable amount of time going thru all of the steps and more due to the requested emailed pdf documents not being received on their end. Apparently, they don't take certain emails from certain email accounts either. I will not ever return to Amscot. Its too much of a hassle for a measly $500 max. Like seriously.

Waste of time this bank They are not nice at all…read moreDefinitely only waste of time Don't come

Run for the hills!…read more The slowest Bank of America branch I've ever been to! The customer service is not good at all. I've waited over an hour to see a small business representative only to find out there isn't one working today.

Free money wasn't available lol. But fast service ... thnk you .. wow 85 characters lol lol I'm…read moretrying

They don't want you to take your money out. Inside atm does not allow people after hours and drive…read morethrough is always broken.

I don't know what it is with the Skylake branch drive-through ATMs, but they are never working!…read moreIt's very frustrating because there are never any "out of order" signs on them either. I do like banking with Chase in general tho, they're great in all other aspects, including alerting you of potential fraudulent charges and allowing you to accept/decline them. But Skylake branch needs to better maintain their drive-through ATMs!

what is the purpose of ATM machine? That never freaking works!!!!! I mean, how are you supposed to…read moretake care of customers that have their money with you and they can't get it out or put it in what type of BS is that!!! now you have to drive to some location. That's not convenient and find another ATM. That's probably out of order to.!!! I'm done probably time to find another bank!!!

Don't go there you will waste your time !!!worst bank ever !!!…read moreI cancel my account after waiting almost one month for the debit card being delivered ... never was they claim I might be loose my debit card in a white plain envelope ... really guys? In the little universe of excuses this is the more hilarious unbelievable way to say I'm incompetent sorry is not my fault I just only work here... The customer service is horrendous you have to wait until someone in only god knows where pick up the phone I closed my account and run with my money away from them Be careful don't go there

I was told by the bank staff to submit a complaint. So here it is.. it's Monday at 3pm. First day…read moreof the business week in the middle of a business day. Yet no of the atms work like usual to make a cash deposit.

Ive known the owner of Fusion Capital for many years and over the years we have worked together…read morefunding some very large projects and purchases. The team is always very responsive. If you are in need of flexible funding with quick turnaround and ultimate professionalism- you are at the right company. I wouldnt go anywhere else for my small business capital needs.

From the owner: As small business owners ourselves, we know the frustration you go through to obtain the most…read morecrucial asset a company needs, working capital. We have assembled a team of the best and brightest that only look to bridge the gap that major banks left open to main street business owners while making the process efficient and transparent for our merchants.

If you want the absolute worst horrendous customer service.This is the bank for you!! I had a…read moredeposit into my account in july, they thought there was fraud going on, and I put my account on hold. I only found out today, december fourth, that the money was returned in august. No one ever contacted me to let me know!! I very strongly suggest that nobody deals with this bank!

Always bank with the credit union, I wish someone had told me this sooner, always bank with a…read morecredit union this is important for your own financial gain and to Support your local economy.