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    Chase Bank

    3.0 (2 reviews)
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    Services - Chase Bank

    Personal banking

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    2 years ago

    The people make all the difference. Great people! There are not many bankers who learn your name anymore.

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    6 years ago

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    TD Bank

    TD Bank

    (5 reviews)

    This review is solely about this branch, as opposed to a banking issue, or TDbank as a company. Ran…read morehorribly. Have had to wait multiple times including when appointments booked! (this time I finally said enough and walked out despite my goal of making another account). There were no folks waiting before me, and all appointment slots were Free when i did book them (indicating it shouldn't have been an issue!). The various excuses I received do not add up. I am going to drive to a different TD bank branch in another city (over 15 minutes there and 15 back) in the next few days in order to accomplish my banking needs...and since my car isn't available it'll cost $30 in ridefare to see someone. they're That bad! I wish there was a regional manager for feedback, and how they can improve. I've spoken to multiple representatives to give feedback about the store so with luck, the store can Listen and Improve.

    I have been a TD Bank customer for years. Back in college, I first opened an account at American…read moreSavings Bank when I was a freshman in college. American Savings Bank became Banknorth , then TD Banknorth, then just TD Bank. Generally, when smaller companies are acquired by larger ones, quality can suffer. But over the years, TD Bank has only gotten better. The Middletown branch is particularly wonderful. Every time I walk in, I'm greeted with a smile by one of the staff members of the bank. They let you keep the pens, they have a calculator for use when writing out deposit slips, coin counting is free with the very fun penny arcade machine. The staff are personable and are always talking and laughing with each other and customers. In the summer they keep a dog dish of water near the door to encourage people not to leave dogs in their hot cars. If you go through the drive through with a dog, they give you a dog biscuit. All of the personal touches are there to make this large corporate bank feel like a small town community bank. Their product offerings are better than some of the other local banks as well. I used to have a mortgage with Bank of America, and there is a branch right next door to TD Bank. I went in inquiring about a personal loan, but they don't do that so I left. TD Bank does it all. Mortgages, personal loans, investments, and much more. They can print your ATM card right in the branch, unlike other banks that make you wait to get the card in the mail. And you cannot beat their hours. I believe they were the first non-supermarket bank to open for extended weekend hours. A bank that is open when I have time to go to the bank? Yes, please!! Who doesn't love a bank that is open on Sundays? I will definitely be a TD Bank customer for a long time to come. Keep up the good work, Middletown branch!!

    Chase Bank - banks - Updated May 2026

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