Every time I go inside I'm on line for 10-20 minutes. It's aggravating not enough tellersread more

This bank is in a convenient and great location. It is easily accessible and there is plenty of…read moreparking.

Used to work for a credit union and always felt banks were cold & impersonal. I opened an account…read morewith Milford Bank years ago and have been happy with them ever since. They have a wide variety of locations, great hours, friendly staff, online banking and now mobile banking. I am very happy with their service and feel like they actually appreciate their customers!!!

From the owner: Special Notice: Effective Tuesday, May 26th we will welcome customers back into our lobbies by…read moreappointment only. Our drive-ups remain open during business hours, as does the walk-up window at our Main Office. Our night depositories are available for deposits and ATMs remain open 24/7. We also strongly encourage customers to use our online and mobile banking for self-service banking needs and around the clock account access. If you need assistance, please call us at (203) 783-5700 or visit our website.

there ATM machine is always down making it hard to make cash deposits after business hours…read more customer service is terrible. i moved from Norwalk where the associates are very friendly and attentive. They never have issues with their ATM machines.

Who likes the bank? Practically no one. But I love this place. When I pull up to the window, the…read moreteller usually knows my name. And the weekend hours are great. Today, had to go in for a fairly complex transaction but I was out in 5 minutes . my kids live playing with the coin machine. The website can be slow, but I can't blame the local branch for that. At this branch they are friendly and capable.

I am writing to express my frustration regarding my lost bank card. When I called to ask if anyone…read morehad found it, the employee seemed to be in a hurry to get off the phone and did not take the time to properly check whether the card had been turned in. Based on the information I was given, I canceled my card to protect my account. Shortly afterward, I received a call informing me that the card had been there. As a result, I now must wait 3-5 business days for a replacement card, leaving me without a card in the meantime. This has caused significant inconvenience, as I now must update my automatic payments and make alternative arrangements for my weekend responsibilities. Had a proper check done during my initial call, this entire situation could have been avoided. What is most disappointing is the lack of customer service and professionalism shown throughout this situation. When I received the follow-up call informing me that my card had been found, no responsibility was taken for the error, nor was there any acknowledgment of the inconvenience this caused. The entire experience was handled poorly and left me feeling that my concerns were not taken seriously. I believe customers deserve accurate information, proper assistance, and accountability when mistakes are made. The lack of attention, professionalism, and ownership in this situation is unacceptable and has resulted in unnecessary stress and inconvenience. I would also like to note that this experience has been unique to this branch. I have visited and worked with many other branches before and have never received this level of poor service. My experiences at other locations have consistently been professional, courteous, and customer focused. That is why this incident was particularly disappointing and fell well below the standard of service I have come to expect. I hope this matter is reviewed so that future customers do not experience the same lack of care and attention.

Very weak limits on daily/monthly deposits for small business. The daily limit is $20,000, and the…read moremonthly limit is $80,000. Is this a bank for a lemonade stands? The mobile deposit feature is in desperate need of an update. multiple attempts before success of deposit. I bank with three other institutions and don't have these issues. I called customer support to request a larger limit. Not available to any business accounts. Silly. Consider your banking needs before opening up a small business account here.

When the heck is this location going to open up again. I am so tired of having to drive to…read moreStratford to cash a check. It's ridiculous and I think the Bank of America is using COVID-19 as an excuse for people to do online banking only. I'm all about precautions but this is absolutely ridiculous at this point. This pandemic has been going on for 17 months. I have been working through the entire pandemic. It can be done safely reopen your banks or I'm gonna move my accounts

The worst branch of the worst bank. Im writing this because the line is so long I could write a…read morebook. The lady at the teller is havi g a blow out due to tbe long wait. I used to have my business and personal accounts here and got so aggravated I closed them both. This bank sucks!

I love this branch. They know my name when I walk in. Staff are friendly and kind. I bank both…read morebusiness and personal and thus branch location for over 10 years.

This bank allowed a criminal to open a credit card account in my name without proper verification…read more Once I found out my credit score had DROPPED 191 POINTS from Experian due to this, I contacted the bank, and they did NOTHING to change the reporting to the credit agencies. I am currently fighting with them and Experian to have this FRAUDULENT DEBT removed from my credit file. An identity theft claim was filed with the FTC and still this bank will not change its reporting. I would NEVER suggest doing business with this institution. They support fraud and do not do their job in securing personal information or confirming identity when opening accounts. STAY FAR AWAY!!!!!!

Am I really do a review of a DMV? Am I really giving it 5 stars? Made my appointment and showed…read moreup early and spent more time waiting that 10 minutes than when being processed. Would have been fast had not EVERY person i heard in front of me, either appointment or walking, be turned away because they could not read and bring all the proper items for the verified license. Only critique, here, maybe a person at the door hand-holding people before they get in and tie things up.

This is going to sound weird, but this was, by far, the most pleasant time I've ever had renewing…read moremy CT driver's license. I found out that the AAA offices in Fairfield and New Haven Counties no longer offer the service, so I was DREADING the long lines at the local DMV. Luckily, I stumbled upon DMV Express in Milford. It's part of Nutmeg Credit Union. Wow! I was greeted pleasantly upon entering and shown a computer kiosk where I signed in and paid the $8 "convenience fee." (I like to think of it as the "Well, this doesn't suck" fee.) That's waived for members of the credit union. I only had to wait 5 minutes, which is amazing, since the regular DMVs were all closed, this being a Monday. I was waited on by another very nice person who took care of the paperwork and photo and gave me a temporary license. (CT now sends permanent licenses out from a secure location, so they can take up to 20 days. The temp one is good for 30 days.) The location is convenient, with plenty of parking and the inside is bright, clean and cheerful with plenty of comfortable seating. It's really nice to know that the next time I need to renew my license, I don't have to enter DMV Hell to do it.

Great bank, haven't had any problem over the years of working with them. Recommend to all.read more

Deposited a paycheck on a Friday. They put it in as a personal check instead and closed for 4 days…read morewith zero way of contacting them. Don't go to this bank if you want a reliable form of banking

Great service. Need something ask for Linda old school personal banking at its very best. Full…read moreservice rarely a wait

From the owner: Special Notice: Effective Tuesday, May 26th we will welcome customers back into our lobbies by…read moreappointment only. Our drive-ups remain open during business hours, as does the walk-up window at our Main Office. Our night depositories are available for deposits and ATMs remain open 24/7. We also strongly encourage customers to use our online and mobile banking for self-service banking needs and around the clock account access. If you need assistance, please call us at (203) 783-5700 or visit our website.