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    Chase Bank

    3.0 (4 reviews)
    Open 9:00 am - 2:00 pm

    Services - Chase Bank

    Personal banking

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    3 months ago

    Always a great experience. Very helpful and knowledgeable. Highly recommended. Many helpful features.

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    4 years ago

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    4 years ago

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    11 years ago

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    U.S. Bank Branch

    U.S. Bank Branch

    (2 reviews)

    Wish I could give a 0. They lost a whole family of customers for life. We opened my daughter's…read morevery first account so she could direct deposit her paychecks. She is a minor with her mom and I also on the account so it was very clear she needed an account with a low minimum and not a lot of transactions. They clearly set up my daughter's account incorrectly, then corporate closed her account due to non-compliance and "stole" her initial deposit with a promise of check's in the mail from customer service. We will be closing our remaining accounts and finding another bank with competent employees focused on customer experience. On the day her first check was supposed to be deposited she logged in and her account was no longer visible. After 20 minutes on hold, I was told they sent a letter 4 days ago and sent a cashiers check by mail yesterday. They could not provide any details on why the account was closed, what amount was being refunded or when that check would arrive (regular mail - no tracking).

    I have banked at US Bank for 10+ yrs. I went in to do a very basic money transfer to someone and…read morenot only did they not complete my transfer but they gave me the third degree, asked me some very intrusive questions. Had I simply done this online it would have been easy and straightforward. This had nothing to do with KYC or the security of my money - and everything about exerting control. If you want to have management over your own money then I do not recommend banking at this branch. I am closing my account here.

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (4 reviews)

    I was trying to remove my money out of the bank after a large deposit. There is a very nasty lady…read morethere she wouldnt accept my bank card and d.l. for the withdrawal. She was the most rude employee of all time. With her eye rolling and heavy breathing. We were told that you dont have your phone number linked to the account. I have never been told that was necessary. In the end she refused and there was nothing i could do. So smart ass me went to the atm over and over taking out 800.00 at a time till i got what i requested. Ill show you chase bank!

    This branch definitely doesn't make my hands clap . This branch serves a large campus community…read more That being said, there are never enough bankers available for questions, and other banking services that cannot be handled by the tellers. They are understaffed. The staff they have are friendly and helpful. There's only one lady (banker) who is not as friendly and never smiles. I have complained about service for disabled as there is a sign that says that if you require special assistance (with the recognized disability sign) to let them know. I think that if someone is struggling to stand up in line with a cane, then a teller or banker should excuse themselves and either offer their support.. Offer a seat, serve them.. There are not enough seats in the lobby and the line goes out the door at peak times. At one point, they didn't even have a notary. I complained about this and now they have one, however if you need this service, call ahead. In summary, if you need branch services, drive the 4 miles to Ravenna branch. Much better.

    Chase Bank - banks - Updated May 2026

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