Always a great experience. Very helpful and knowledgeable. Highly recommended. Many helpful…read morefeatures.

I've been a customer of this bank for years & have multiple accounts with them. I needed some items…read moresorted out near closing time last night, & what I thought would be an easy fix, ended up taking 25-30 minutes. Penny was kind enough to stay after closing time & help me get my new cards ordered, & accounts aggregated. I never felt rushed, & she never seemed like she was in a rush to leave. She was extremely helpful & the top notch customer service was greatly appreciated. Will continue to bank with Chase.

We moved to Brunswick during the Pandemic (uhhhg). We needed a new bank (local) to get things…read moregoing for us. We randomly selected this joint. We were greeted by polite professionals who were knowledgeable and helpful. The facility itself was clean and tidy. We have had bad experiences with other financial institutions in the past but so far so good with Dollar Bank. We are pleased since day.

I have had my money here since I was 5 years old. Now going on 60 years old, I have never had a bad…read moreexperience. Staff is always pleasant and knowledgeable. I highly recommend Unity Catholic!

Awful customer service. No one knows what is going on with over $50k in play. Such a regret I even…read moreinvolved my finances with this business.

I've been a customer for 26 years. My account has been locked 2x in 2 days due to their fraud…read morealgorithms. I'm trying to transfer funds to my 5/3 account to fund obligations through my checking account. 5/3rd will no longer be one of my prime banks. More trouble than they're worth,

I am so happy with every aspect of my banking experience with this branch in particular. Each…read moreemployee goes above and beyond in service. They are helpful and pleasant! I cannot say enough about them. I have my mortgage, car loan and a checking and savings through them. Thank you Fifth Third Medina for helping me manage my money better and being so friendly in the process!!

This Credit Union is wonderful they have lovely people there for always willing to help. They do…read moreshared branching and have free ATM that don't charge a withdrawal fee

If you are looking for a place to watch your money for you or for any banking services that shows…read moreno surprises...I say bank here. The people that work there are solid. Rare turnover. They know you...like banks used to be able to do in the older days. The attention they give is outstanding. We hit a rough financial spot many years ago and Integrity was understanding..not judgemental and friendly. We are well beyond that point but the bank provides many services to keep us staying an active member. I highly recommend this credit union because we are never shocked....they don't bill surprises and if you get in a hole...they will guide you out. The on line banking is user friendly but occasionally, I like going into the bank to see friendly faces.

Very helpful getting my dad's final wishes taken care of. Staff was patient and answered all our…read morequestions. If you're looking for a local bank I do recommend this one

Staff is amazing! I love dealing with these people, always courteous and friendly. They know me by…read morename, and I wouldn't go anywhere else for banking!

Terrible experience. Only interested in getting fees and not your best interest. Closed all my…read moreaccounts and they didn't even try to retain my business. Send an email to main branch and didn't even get a response. A long relationship ruined. They have really went down hill in recent years, especially the Rootstown branch.

I walked in to flawless & up to date decor. Clean and inviting. Very friendly people. The layout…read moreis a bit different than I'm used to from other banks, but the people and the service I got was fantastic. Their walks are always clean. In the winter, snow free and salted. They have a wonderful pizza incentive for kids to open savings accounts to save their money. Very kid friendly! I HIGHLY recommend this bank!!

we love, Jenna! This is a great credit union always there to help and have some of the best rates…read morein Medina Ohio!

If I could give them 0 I would. Let me tell you I have never, and I mean never have delt with such…read moreincompetence in my life. I could write a book on all the things that I've had to deal with over the past years with them. I wouldn't care if the loan I took out was a 30% interest rate! The level of stupidity of these people is beyond me! And might I add I have NEVER wrote a review like this. But thanks to a global pandemic here we are. I signed a piece of paper to help skip a payment last month. And I assumed that it was for 3 months like our credit cards and mortgage payments etc. However I get a past due in the mail. No it wasn't for much, but I was still extremely confused. I called, actually got the person on the phone that was on the letter and she said I needed to talk to another person because they handled the application for skipping a payment during the pandemic. Well she said that she was on the phone and to leave her a message. I did this on May 8th. I didnt hear anything back so I figured they shorted it all out because they are known for mistakes like these. Well I just received a phone call asking me for a payment. I stated that I left a message and I was told they were short staffed. But yet you're calling me back? She proceeded to say that I haven't made a payment since January but yet the past due is forty something??!! My payments are around $130 a month, so can you explain to me why my payment you're sending me is past due is only forty some dollars and you're telling me over the phone that I haven't made a payment since January??!! These are the kinds of things I deal with ALL the time. The incompetence is so surreal to me. I asked why did I sign that paper then for help during the pandemic and for not reporting to the credit bureau's, she then stated we have no authority on reporting the the bureau's. I'm sorry, so why does the mortgage, utilities, and credit cards have that authority?! And why does this piece of paper I have state differently from THE MEDINA COUNTY FEDERAL CREDIT UNION?! The women proceeds to ask you can you make a partial payment?! Like I'm a magician and I can make it appear?! Maybe they have people that lie to them, I dont know. Like if she says over and over again I'm going to give in or something?! All I know is I would rather let this loan and my credit go then deal such incompetence. And my husband said maybe I should talk to a manager. SHE WAS A MANAGER!!! And all these 5 stars I dont believe are actually customers. DO NOT GO HERE. They will harrass you and not even give you the correct information!!!