All the personnel at this branch are very friendly and helpful and meet my needs with courtesy and…read moreprofessionalism. I have watched as they work with other customers and noticed that they always try to meet every customer and their needs with respect and courtesy and the professional demands of the bank's management. I work with them regularly and they always are helpful to meet my needs for CDs and IRAs and other bank products, sometimes seemingly knowing what I need before I even ask. This attention to detail is why I do most of my banking with this branch of Hancock Whitney Bank.

The staff is always unfriendly or seems as if they have better things to do than help you. The…read moredrive through service goes by quick but if you go inside be prepared to wait a while.

Don't make any mistakes while transferring funds from your old bank to Red River Bank. They will…read moreaccuse you of conspiracy and close your Red River account.

personable with customers, Sure that their methods have been…read moretested over time. The Metairie road location is the flagship, but all of the other branches are just as adequate.

Teller was condescending and rude, which I bounced back. If she has to do more than just click a…read morebutton, she gets an attitude. She doesn't need to be working with the public. However, Ms. Yunique was most helpful

Went in there today to exchange some $20 bills for 4 $100 bills for my Ghana trip. New $100 bills…read moreare needed for the Forex Exchange company in Ghana. They told me they couldn't do it because I didn't have an account with them. I'm sure that if some white man asked to do the same thing they would not hesitate and wouldn't dare ask him if he had an account. They are a bank in the community that I pay taxes for. I should be able to exchange money there. Manager was a nonchalant and needs to find another industry to work in.

They don't answer their phones or call you back. Terrible service ! Tried to call 4 locations…read morewith no luck ! Sad!

I deposited a $25,000 check into my OnPath Federal Credit Union account via online deposit on 1/13…read more Without alerting me prior, the deposit memo stated the funds would be held until 1/21. The check fully cleared the originating account on 1/14. To be safe, I called OnPath before 1/21 and was explicitly told by a representative that the funds would be released on 1/21. On 1/21, the funds were still unavailable. When I called again, I was told the hold had been extended until 1/26 with no prior notice or valid explanation. I explained that I had been told the funds would be released on 1/21 and that the check had already cleared, but OnPath refused to release the funds or honor their original commitment. Extending a hold after confirming a release date, especially once the check has cleared, is unacceptable and caused unnecessary stress and inconvenience.

Love this location. Quiet with ample parking. Extremely helpful staff.They have provided excellent…read moreservice in our neighborhood for a long time. Very beautiful and modern office and punctual employees who know exactly how to assist their clients.

As a kid, this was one my dad's favorite drive thru branch. Boy, how times have changed. I pulled…read moreat 9:03 AM on a Monday morning and there was a line. It's wasn't bad, until I finally pulled into the lane and realized there was only one teller. There were only two lanes open, but each one had two cars in it, so the service was a little slow. Just seems like the best service would be right when the bank opened, but apparently not.

ATM never works - when it does work it won't ever accept checks written by hand. Same with…read moreClearview branch where I can only deposit hand written checks on the inside ATM

I would give it no stars. The branch manager was not very nice and they refused to accept my…read morerolled half dollar coin. She told me do not bring them in again.