Harahan, La location. I had an appointment that I scheduled online. Apparently their systems don't communicate with each other because they had no knowledge of the appointment. I showed the lady a screenshot of my confirmation. After waiting 15 minutes past my appointment time, someone came out and offered for me to set the account up online or schedule another appointment. Typically when a business makes an error, they rectify it. This branch didn't. read more

Are you a Chase customer? Do you like to pay fees? If you answered yest to either of these questions, this may be the location for you. I need to get a few things out of the way before I start this review. 1. I am hardly ever in fake Harahan. 2. I hate this area of Clearview with a passion. It is chaotic. So with those two facts established, why on earth would I ever visit this branch, or recommend it to you. Here's why........ I am a member of an old fashioned credit union without electronic access, ATM cards, or any way of accessing my money other than going in. I have very little money going to this account, but after a while it builds up. Whenever they mail me a statement I go to the lone branch, get a check and cross the Huey P so I can deposit my check. Where do I deposit it? You guessed it. So that explains why I go here, but why should you? If you ever have to be in this area, this location is pretty convenient. It has two ATM drive thru lanes and a bunch for actual tellers. It is a tad difficult to enter and exit (Enter from Clearview), but there is a red light that will help. I guess this review could have been one sentence. It's a Chase. Use it if you need it. read more

Stopped by today to make a deposit and this is second time I am going there when at least one drive through ATM doesn't work. But today it was two and that little arrow was green so Drivers would never have a chance to know that it doesn't work. One ATM had a sign that said "this atm doesn't accept deposits" and another one I am not sure what is was but I saw drivers backing up from it and going to the only one that worked. After being in line for some time I get to the ATM I was disgusted it! The panel was so dirty! I wish I would remember to take a picture. I will not go to that atm again until they either fix their drive through ATM's or at least wash it or something. To be fair though, I was never inside the Chase Bank there so I can't say anything about it. But drive through atm's is horrible. Come on Chase, do better! read more

I wish there were two entrances to the drive thru banking area and I feel like the drive thru and parking is ackward. Most people don't seem to mind judging by the numbers of cars frequenting this place everyday. I need to download that app so I can deposit checks with my cell phone. Think I'll do that right now. read more

The customer service is not as friendly as other Chase Banks in the state. They do not have a walk up ATM, only drive throughs; in addition, during my last and hopefully final visit the ATM that I was waiting in line for had "technical" problems. The issue that really gets under my skin is the recently posted "EMPLOYEE ONLY" sign on the restroom door. What gives, how insulting, even the Dollar Store has a restroom for their patrons. read more

Chase bank charges a $8.00 fee to cash a check. Make sure to charge a $8.00 fee to any customer banking with Chase.