Are you a Chase customer? Do you like to pay fees?…read more If you answered yest to either of these questions, this may be the location for you. I need to get a few things out of the way before I start this review. 1. I am hardly ever in fake Harahan. 2. I hate this area of Clearview with a passion. It is chaotic. So with those two facts established, why on earth would I ever visit this branch, or recommend it to you. Here's why........ I am a member of an old fashioned credit union without electronic access, ATM cards, or any way of accessing my money other than going in. I have very little money going to this account, but after a while it builds up. Whenever they mail me a statement I go to the lone branch, get a check and cross the Huey P so I can deposit my check. Where do I deposit it? You guessed it. So that explains why I go here, but why should you? If you ever have to be in this area, this location is pretty convenient. It has two ATM drive thru lanes and a bunch for actual tellers. It is a tad difficult to enter and exit (Enter from Clearview), but there is a red light that will help. I guess this review could have been one sentence. It's a Chase. Use it if you need it.

Stopped by today to make a deposit and this is second time I am going there when at least one drive…read morethrough ATM doesn't work. But today it was two and that little arrow was green so Drivers would never have a chance to know that it doesn't work. One ATM had a sign that said "this atm doesn't accept deposits" and another one I am not sure what is was but I saw drivers backing up from it and going to the only one that worked. After being in line for some time I get to the ATM I was disgusted it! The panel was so dirty! I wish I would remember to take a picture. I will not go to that atm again until they either fix their drive through ATM's or at least wash it or something. To be fair though, I was never inside the Chase Bank there so I can't say anything about it. But drive through atm's is horrible. Come on Chase, do better!

They don't answer their phones or call you back. Terrible service ! Tried to call 4 locations…read morewith no luck ! Sad!

I deposited a $25,000 check into my OnPath Federal Credit Union account via online deposit on 1/13…read more Without alerting me prior, the deposit memo stated the funds would be held until 1/21. The check fully cleared the originating account on 1/14. To be safe, I called OnPath before 1/21 and was explicitly told by a representative that the funds would be released on 1/21. On 1/21, the funds were still unavailable. When I called again, I was told the hold had been extended until 1/26 with no prior notice or valid explanation. I explained that I had been told the funds would be released on 1/21 and that the check had already cleared, but OnPath refused to release the funds or honor their original commitment. Extending a hold after confirming a release date, especially once the check has cleared, is unacceptable and caused unnecessary stress and inconvenience.

Teller was condescending and rude, which I bounced back. If she has to do more than just click a…read morebutton, she gets an attitude. She doesn't need to be working with the public. However, Ms. Yunique was most helpful

Went in there today to exchange some $20 bills for 4 $100 bills for my Ghana trip. New $100 bills…read moreare needed for the Forex Exchange company in Ghana. They told me they couldn't do it because I didn't have an account with them. I'm sure that if some white man asked to do the same thing they would not hesitate and wouldn't dare ask him if he had an account. They are a bank in the community that I pay taxes for. I should be able to exchange money there. Manager was a nonchalant and needs to find another industry to work in.

Open when you need them!!!!…read more Post-Hurricane Zeta, there was a mad scramble to move some money... and I was able to make all my financial transactions at one time. Deposit please. Love that this location is open lateR than most financial institutions on a Saturday, somehow or another 12pm comes so quickly. This is a shared co-op so if your credit union is a member of the co-op, you can make deposits & withdrawals from your credit union account; this is a definite PLUS when banking with a credit union. Friendly staff. Particularly Ms Kendra at this Airline Hwy location, she was able to chime in, assist Ms Pinna & make it a GREAT GREAT DAY for me.

Unfortunately financed a lemon through this lemon. While trying to recover from my 3rd…read morereconstruction surgery I asked if we could continue all the legalities and start paperwork process to surrender a vehicle next week after I was feeling better. She told me "I hope you feel better and they can sue you for non payment."WOW. Admittedly my attitude has gone down hill with them after that. We told her multiple times we couldn't afford a 14,000 problem. The car won't start we want to come sign the voluntary surrender papers and talk about the next steps, and that we really wanted to work this out with the bank. My husband said she seemed empathetic and wanted to help. I didn't buy it for a min. She said if we come turn in the papers and key we won't have to pay auction or repo fees. We did as instructed. We've gotten calls from her multiple times since signing the papers asking where's the truck, and we're out driving it etc. we've said the same thing since process started and now she denies any of these conversations and we're paying all the fees she said we wouldn't. It's honestly fine it is what it is not going to run from the responsibility of it it's just wild to be treated so decitfully And rude. I don't want to believe that people like you are real life. Sad. Please come get the car we've been trying to tell you has been sitting here unable to start since September. You seem like the petty type wonder what you're going to charge me fees on for posting this. Stay blessed

ATM never works - when it does work it won't ever accept checks written by hand. Same with…read moreClearview branch where I can only deposit hand written checks on the inside ATM

I would give it no stars. The branch manager was not very nice and they refused to accept my…read morerolled half dollar coin. She told me do not bring them in again.