personable with customers, Sure that their methods have been…read moretested over time. The Metairie road location is the flagship, but all of the other branches are just as adequate.

Don't make any mistakes while transferring funds from your old bank to Red River Bank. They will…read moreaccuse you of conspiracy and close your Red River account.

Love this location. Quiet with ample parking. Extremely helpful staff.They have provided excellent…read moreservice in our neighborhood for a long time. Very beautiful and modern office and punctual employees who know exactly how to assist their clients.

As a kid, this was one my dad's favorite drive thru branch. Boy, how times have changed. I pulled…read moreat 9:03 AM on a Monday morning and there was a line. It's wasn't bad, until I finally pulled into the lane and realized there was only one teller. There were only two lanes open, but each one had two cars in it, so the service was a little slow. Just seems like the best service would be right when the bank opened, but apparently not.

This was an incredible banking experience! Shameika Conerly was so helpful as my partner and I set…read moreup our joint account and opened business credit cards. She walked us through every step, optimized our sign-up offers and overall, made an otherwise mundane task feel fun. :)

I will not go back into this branch. Chase, in general, is difficult to deal with; they seem t…read morefeel that they're paying the customer so the customer should jump through hoops to get anything done. The problem was that I gave my contractor several checks for various services he provided. Chase put a hold on these checks and wouldn't release the funds he needed to buy materials to complete the job and tried to withhold the funds for the full ten days, delaying completion of my job. They required me to go to one of their branches with my contractor. I did so and the person identifying herself as the assistant branch manager kept us at a teller window conducting our business in public instead of taking us to a more private location. I provided the requested two forms of identification but she couldn't get me identified. After 15 minutes of this nonsense, I took my credentials back and left. She was rude.

Harahan, La location. I had an appointment that I scheduled online. Apparently their systems don't…read morecommunicate with each other because they had no knowledge of the appointment. I showed the lady a screenshot of my confirmation. After waiting 15 minutes past my appointment time, someone came out and offered for me to set the account up online or schedule another appointment. Typically when a business makes an error, they rectify it. This branch didn't.

Are you a Chase customer? Do you like to pay fees?…read more If you answered yest to either of these questions, this may be the location for you. I need to get a few things out of the way before I start this review. 1. I am hardly ever in fake Harahan. 2. I hate this area of Clearview with a passion. It is chaotic. So with those two facts established, why on earth would I ever visit this branch, or recommend it to you. Here's why........ I am a member of an old fashioned credit union without electronic access, ATM cards, or any way of accessing my money other than going in. I have very little money going to this account, but after a while it builds up. Whenever they mail me a statement I go to the lone branch, get a check and cross the Huey P so I can deposit my check. Where do I deposit it? You guessed it. So that explains why I go here, but why should you? If you ever have to be in this area, this location is pretty convenient. It has two ATM drive thru lanes and a bunch for actual tellers. It is a tad difficult to enter and exit (Enter from Clearview), but there is a red light that will help. I guess this review could have been one sentence. It's a Chase. Use it if you need it.

To specify the rating: This branch gets 4 stars. Regions as a whole gets a lot less…read more I noticed fraudulant activity on my account on Sunday. I tried to call the various toll-free numbers listed on Regions' website hoping to reach someone to cancel my debit card and/or put a hold on the account. No such luck - nobody is there until Monday morning. You would think that they would have some sort of 24 hour service for people wanting to prevent their money from being stolen... other banks do, and Regions is quite large. Anyway, since I was unable to reach anyone on Sunday, I called on Monday, only to find out that I couldn't do anything until Tuesday. So, I visited my usual branch at Elmwood/Harahan today once the transactions went from pending and posted to the account. They were so nice and helpful, even though I brought my 1 year old daughter who would not sit still and be quiet. In fact, the woman that assisted me with the process even brought the paperwork to me at work so that I could sign it. Talk about going the extra mile! I've had other issues with Regions, including their fancy new deposit system eating a check deposit once. The staff at this location are always accommodating and reassuring. It only took about a week to find the missing check and deposit it to my account, so I have my fingers crossed that it will only take a week or so to fix this issue too. Now it is in corporate hands, though, so I wanted to go ahead and review this branch for its outstanding customer service.

ATM never works - when it does work it won't ever accept checks written by hand. Same with…read moreClearview branch where I can only deposit hand written checks on the inside ATM

This review is for Whitney in general, not this specific location. I am a new Whitney customer. The…read moregood thing is that their checking accounts are reasonable. The bad: - SUPER INCONVENIENT HOURS. There is literally no time this bank is open that I'm not at work. - Non-existent customer service. I exist online. I do all my banking online. This bank's online account has been IMPOSSIBLE for me to get set up. When is their customer service available? Oh, only the same times the bank is open, WHEN I'M AT WORK. This bank operates like it's still 1960. Totally ridiculous and unhelpful. Very unhappy so far.

This bank was very gloomy inside. The friendliest person was the security guard. I stood there…read moreand no ask to help me? They are behind in their concept of adding on another person on a new account. My brother is out of state and handicap. The person has to be there....sitting next to you? On line banks such as Chase and Capital ONE allow docu sign forms. They lost a new account.

The tellers are pleasant, but I'd recommend going when they first open, because anytime after 9am…read morewill be a long wait. There are other locations, my preferred bank is the one on the expressway. I've been with OnPath/ASI for decades.

They don't answer their phones or call you back. Terrible service ! Tried to call 4 locations…read morewith no luck ! Sad!

A bank is a bank, eh? Nope. Just like most businesses, banks are a pain to deal with on the phone…read morewhenever you have problems. I switched to Chase after, among other things, I thought the Whitney employee that always helped me was creepy. 1) No creepers working here. 2) They're fast. I use the ATM out front & when I need to talk to a representative, it never takes more than a minute or two to talk to one. 3) They're efficient. One time, I argued with a Chase representative over the phone for about 15 minutes. Then I got frustrated & just walked to this branch. No arguing necessary, no rudeness necessary. I told them what was up, they took care of stuff with headquarters in less than 2 minutes. 4) They deal with idiots well. When I first starting my 1st credit account & 1st savings account, the representative explained everything clearly. Which is not easy, nor particularly pleasant, business when dealing with a financial idiot such as myself.

Horrible customer service . Long waits, inattentive, lazy bankers huddled up and socializing while…read morelobby full of waiting customers.

I don't usually write reviews, they take time, I'm not very good with words, and rarely do I have…read morethe time to do one. Except when I'm shown the kind of warm and friendly customer service that makes me want to stop all else, and take a little time out of my day to say THANK YOU both to Capital One and to the wonderful person who works at the Harahan branch. The Harahan, LA branch is very cozy, and not at all what I expected the inside of a bank to look like. It's very clean, warm colors, with maybe a few too many comfortable places to sit or take a nap (if they let me). Thoughts of napping aside, I had barely sat down--expecting a 10 minute or more wait--not knowing the sign in pad didn't captured my name or reason for being there, when Yunique approached me and introduced herself. Yunique is that rare bright spot, worthy of her name in friendliness, respect, and helpfulness. A lovely young person who is definitely a credit to this Capital One branch. She is genuine and eager, not at all the sort of disengaged person one comes to expect with an awkward, but at least functional level of customer service; if not something that hardly qualified as human interaction a decade or so ago. With all the negative reviews below that this bank has received, I wanted share a positive experience I had as soon as I walked in there. Yunique was able to answer any questions I had about a fraudulent debit card charge that had popped up, and quickly processed a new debit card to be sent to me. She also stayed with me, patiently, while I spoke with someone (over the phone) concerning my credit card account. Following this Yunique went above and beyond to she me how to use my mobile phone to interact with the ATM when you don't have a debit card to slot in. The Capital One branch at Harahan provided a welcoming and helping invitation to come in and do business there, with Yunique having made the experience even more so!

Teller was condescending and rude, which I bounced back. If she has to do more than just click a…read morebutton, she gets an attitude. She doesn't need to be working with the public. However, Ms. Yunique was most helpful