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Chase Bank

2.5 (10 reviews)
Closed • 9:00 am - 5:00 pm

Services - Chase Bank

Personal banking

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6 years ago

Helpful 2
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9

6 years ago

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4 years ago

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6 years ago

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7 years ago

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10 years ago

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10 years ago

Typical Chase bank located on 14th Ave in the Whitepoint shopping center. Decent sized parking lot. 2 ATM's available.

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14 years ago

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9 years ago

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3
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25

14 years ago

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Citibank

Citibank

(6 reviews)

Unionport

The worst and most irresponsible bank manager. I have had a…read morechecking account since 1997 with Citibank at 1265 Castle Hill Ave, Bronx, NY 10462, (347) 647-9519. In August 2021, I went to the branch to add my husband to the account. We provided copies of his passport and driver"s License. On February 14, 2022, I checked my account, which had over $6,550.00, online and found that my account had been closed and there was a zero balance. I called the bank manager Milagros Velez who informed me that she had closed my account because Citibank had lost my husband's paperwork. Ms. Velez claims to have called to tell me, but I did not answer the phone and that she sent my $6,550.00 in a check through the mail. I have called Citibank customer service, and although they claim that Ms. Velez's action is not appropriate protocol, they claim I have to wait for my check to come in the mail. At Customer Service, I have spoken to Ann, Mary, and Lee ID #MSUP03. Ms. Velez's and Citibank's actions have affected my direct deposit from Social Security, part-time employment, and retirement check. Collectors call me for bounced checks and not covered auto payments. I need help getting my money from Citibank and informing people that Citibank, through no fault of your own, can close your account, deprive you of your money, and send your funds through the postal service.

This place has the worst costumer service ever. Went in to ask questions & the lady helping really…read moregot upset. Is this not your job? Please explain. Oh & she called security because SHE GOT AN ATTITUDE lmao. What a joke.

TD Bank - This woman has HORRIBLE customer service!!!

TD Bank

(25 reviews)

Edgewater Park

I'm at this location as I type. I came in to open a new account. I've been here for over an hour…read moreand have not been seen. This is absolutely ridiculous! The employees move with NO sense of urgency! This waiting time is honestly so very painful, I can hardly deal with it. I hope I never have to come back to this location EVER again. Messed up my entire Sat morning routine. Thanks TD bank...TD=TERRIBLE Delivery (of customer service) or Terribly DELAYED bank.

Service for teller was mediocre speed but in order to see someone took forever. I called to ask if…read morea notary was in their location (since the location nearer to me didn't have one in). When i spoke to the woman on the phone she told me yes to just come it. Now i came into the bank and there was one man waiting in front of me and the desk bankers were talking. I had 5 people come in behind me and when the bankers were done talking i just mentioned i called for the notary. They then told me i needed to SIGN IN IN AN IPAD that's pushed to the side And NOT visible outside. How was i supposed to know that. I went from being 2nd to being 6th!! Just for a signature! Why wouldn't she tell me on the phone or why wouldn't the teller tell me or why isn't there a sign on the door or the iPad in view for people to see when they first walk in! I don't go into the bank often as i do everything via atm or online. What a shit show! Over 30 mins for something that should have been in and out. However when i went up to the teller to tell her my situation again she quickly go the ASM to come and assist me. Need better time management in this store !

Chase Bank - banks - Updated May 2026

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