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    Chase Bank

    4.7 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    11 years ago

    5 Stars for Byron for straightening out the mess. 0 stars for the idiots on the other end the 800# on the back of my debit card.

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    8 years ago

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    9 years ago

    Great banking experience, staff was extra helpful & experienced also convenient, good location. No complaints whatsoever

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    Ask the Community - Chase Bank

    Reliant Credit Union

    Reliant Credit Union

    (1 review)

    My entire life I have always gotten the impression that a credit union was this great place that…read morewill help you with your financial needs and it was great to get into one. Well, this was my first experience with a credit union and a major step in "adulting". I have to say that my first experience was terrible. First of all, a business is supposed to work for you as the customer. I have a choice of where I bank and a business needs customers to stay in - well - business. So, they work for you. This is not the attitude here. You have to prove yourself to them. I had to jump through all the hoops to prove I was a good customer, I had to wait two years for them to deem me worthy of getting a debit card for my account. I have seen no benefits vs an actual bank. Actually, they seem harder to please to be honest. I've had them for 5 years and now that I am working on my credit, have a few credit cards, 100% on time payments, have never had an overdraft. They have recently in the past few months started the habit of returning my automatic payments. DON"T USE THEM TO PAY YOUR BILLS! This has happened 5 times in the past few months all with different bills. They just out of the blue decline a payment for no reason. Have a couple thousand in the account - decline a $25 payment so I get charged a late fee from my credit card. My car insurance that has been on the same account for years- declined- I get a cancellation notice from my insurance about nonpayment. It went through a few days later. And every time I call them it's always the same excuse "we see nothing on the account as to why it was returned" Like they just decided to not pay the bill for fun? Just so I can get a late fee? Unacceptable! I just did it to me again today and I got a late fee from my credit card that was set up for automatic payment. I called the bank. Same excuse. I got approved for an actual free checking account at a normal bank the other day and will slowly be phasing out the credit union for my bill payments. I just can't rust them anymore they decline/return everything! I may keep the savings account in the event they may be useful down the road. But using them as a main bank is done.

    Chase Bank - banks - Updated May 2026

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