Fast and friendly service can be found here.....And everytime I walk in I am warmly greeted with…read more"good morning" or "good afternoon" . Smiles all around!!!

From the owner: LNB is a full service, community-minded bank that offers a variety of personal and business banking…read moresolutions, including checking, savings, construction loans and mortgages, personal loans, online and mobile banking and financial services. With more than 165 years in the business, LNB is a hometown bank focused on providing exceptional customer service and enhancing the vitality of the neighborhoods in which we live and work. To us, banking is a face-to-face, local and personal experience. Stop into your local branch today, and discover your Hometown Advantage.

Yesterday I tried my new debit card repeatedly at drive thru until closing didn't work…read more Today Lisa waited was very patient-on hold with bank for at least 20 minutes. Filled out form. Fingers crossed it'll work tomorrow.

if there was a negative to rate out experience it would be -100…read more TOTAL RIP OFF !!! charge fees for everything and refuse to give a detailed statement showing where our money goes AVOID like the plague !!!! Bad banking practices

I would just like to say I am quite thankful for this bank and their employees. I am on the upturn…read moreof recovering credit after far too many hospital visits. I still had a few left over but had manage to recover back to 600+ as well as having a stable well paying job, it was time for a new vehicle purchase since I've been without one since April when my Camaro broke down. But as you know, credit lenders aren't so quick to forgive even with a nice salary and rising score. Banks everywhere were holding it against me or asking for outrageous downpayments. I'm also in the middle of having to move because of promotion, I can't dedicate that much to my car and still have a home as well, I'd rather lose the vehicle, figure out how to make it work for awhile than just be homeless. However I passed Van Bortel's used car lot and picked something I could more than afford. Sadly the question still was, who would trust me. But with Van Bortel's help and Canandaigua's trust, I was able to purchase the vehicle with only $2,000 down. I will forever be grateful for this and would in no way let them down. Thank you for making my life easier.

5 Stars for Byron for straightening out the mess. 0 stars for the idiots on the other end the 800#…read more on the back of my debit card.

This bank is the best combination of a local bank with great service and friendly staff, and a…read morelarge national bank. The staff is friendly and overwhelmingly customer service oriented. Over the past 10 years they have consistently provided support to my family - and been very easy to do business with. I would recommend them highly.

Well the end of the year is nearing us. And we all like to clear up bills, loans, odds and ends…read morewith banking. Especially me!!! I had a bit of unfinished business at CNB so I went in yesterday and cleaned things up, a great feeling. I had called earlier to get exact figures and spoke with a gentlemen by the name of Angelo. Ang is new at this branch and is in customer relations management. I enjoyed meeting him and he went above and beyond to close things out for me. I was impressed. A young man by the name of Noah who was the bank teller working with Angelo on my account was also very helpful and polite. I definitely have to give CNB a 5 Star rating for their professional courtesy and business ethics.

Phone service is good and staff always helpful at lakeshore and shortsville branches. They…read moreappreciate Optimum customers with a nice picnic each year and free coffee at most branches.

Very strange ... my previous review has gone missing? I forgot what I wrote then ... but I will…read moresay, now, that they have the best tellers, OK management, and the BEST hours! Convenient location. I really like the online banking services, and paperless deposits :)

The staff are always friendly and willing to go the extra distance to be sure the customer is happy…read moreand satisfied. The hours open are more than convieniant....Even open for walk-in business on Sundays! I would not consider banking anywhere else.

The folks in this branch are a joy to do business with. I've had my personal and business accounts…read morewith them for more than 20 years. I will never consider another bank. Honestly, I don't have a better relationship with another business

My Hometown branch location:-) A great establishment with the most friendly bank employees ever! A…read moregreat location on the Main Street. Easy to stop in and get down to business. My only quandary is that there aren't Saturday hours.

Really friendly and knowledgeable staff. I actually enjoy going in there. The always happily…read morenotarizes stuff for free. Chris is awesome. My fav bank in Geneva for sure.

Bank Teller was very informative and helpful. Banker on the other hand was very rude and…read moredismissive. She made me feel like a burden. I needed information on my account and they told me they did not have time because they were going out to lunch in an hour. After leaving I noticed the banker go outside and water plants. This is unacceptable. No more will I choose to keep my trust in a bank that treats their clients with zero respect.