People are very friendly and knowledgeable . I am in there almost every day and always have a…read morewonderful experience. GD

horrible. we have went there one time and they didn't need a id. and we went again today and she…read morereally said "id?" and we said we don't need it right? and she said no i need both of yalls ids.

I cannot be more thrilled with my experiences at the Chase Bank branches around town. I have had an…read moreinteresting instance that happened at this particular branch, which is definitely worth me typing out. So, there is an drive-up ATM here, where you are able to deposit and withdraw money at a drive-up station. I drove up, requested to withdraw $100 and only $60 came out of the machine. I was like... not cool, ATM, not cool. The point of driving up was to not get out of my car and drive off after I was done. After that episode though, I had park and enter the branch to explain my situation. I was quickly assisted by one of the bankers and they amended the situation immediately! They knew I was not trying to scam them out of a measly $40 and they just had me sign one thing and I was out of there with the money in no time. I really appreciate how they went out of their way to make sure the problem was resolved without a hitch!

Everyone was so nice, especially the Branch Manager Troy Cage. I had had a problem with the app on…read moremy phone and he helped me get it fixed and was just so, so nice.

Not sure why but this location closes at 4PM. I always thought bakers hours were 9-5 but nope…read more Can't tell you how many times I have come here on my day off to make a deposit but it's closed because I came too late. Just be aware of this when you go!

I joined Hancock bank when the Bluebonnet branch opened. I was on a first name basis with the…read morebranch manager, and service was always exceptional and friendly. Lately it seems they've had several transfers and turnovers. People answering the phone here are out of their depth and need serious retraining. Call regarding a simple general procedure and you are met with incompetence and ineptitude. Find another branch bc you will lose all confidence in this one. It's Hancock Whitney's version of the minor league.

If you want glowing customer service from a banking establishment, then you need to be banking at…read moreChase. Grab a complimentary cup of coffee and your wait time will go by super fast. It's always nice to go into a bank, which I don't do too often because I prefer on-line banking and ATMs', and see smiling faces with ready-to-help attitudes. The lines are always quick because there are multiple tellers that have their lane open ready to serve. This location is in a shopping plaza that has a Raising Cane's, Mcdonald's and other eateries surrounding it. Also, it is easily accessed to/from the I-10.

"I was so pleased with the service I received from this Baton Rouge Telco Federal Credit Union…read more Kendrick Scott (Financial Services Officer) went above and beyond to help me, and I received A1 customer service. I am so glad to be a member of the Baton Rouge Telco Federal Credit Union family. Baton Rouge, Louisiana Telco Federal Credit Union is dedicated to providing exceptional customer service and is willing to go above and beyond. ""With pleasure, I would highly recommend using their banking services". Thank Wanda C.

From the owner: Founded on the idea of "People Helping People", we're committed to offering our members competitive…read morerates, quality products, and excellent service. Bank, Borrow and Connect with Baton Rouge Telco! Members have access to Savings, Checking, Visa Credit Cards, Auto, Home and Personal Loans, as well as Mobile & Online Banking and more! Federally insured by NCUA. Equal Housing Lender, NMLS # 403399

What an awesome bank and the employees are so warm and welcoming! Speaking of warm... don't forget…read moreyour fresh baked cookie to complete the experience. I have never been into an Investar Bank and I think it's one of my favorite banking institutions to ever enter. I have seen others on Perkins, so I hope they are a lot like this one. My daughter especially loved that she got a cookie. Going inside of a bank is not my most favorite thing to do, so it really helps when the staff is ever so helpful and excited about providing stellar customer service! This specific branch is way to close to The Rum House, so don't even think of parking here, if you can't find a close parking spot to the restaurant! Your car will get towed! Park at your own risk!

From the owner: Investar Bank is a full service Community Bank headquartered in Baton Rouge, Louisiana. The bank…read moreoffers a full array of banking products and services for individuals, professionals and small and medium-sized businesses, including mortgage loans and construction loans. We offer a number of services that used to be reserved only for the large banks, such as bill paying services, cash management and real time balances. We also offer electronic transactions eliminating the need to run down to the bank. Local ownership and control allow Investar Bank to serve customers more efficiently and effectively. Investar Bank competes on the basis of quality and variety of its services and products. Our staff is knowledgeable, attentive and highly trained to provide the highest standard of customer service. Investar Bank, you are the focus and you will not feel overlooked or underserved. We welcome you to stop by and have a cup of coffee with the staff of Investar Bank. Our customers are more than a transaction to us. We believe a personal banking relationship is the key for a community bank such as Investar. Come see for yourself how we are setting ourselves apart in the banking industry.

We love our credit union. I'm glad to have E Federal as a second "bank"…read more There is more personalized service. And more community minded service.

This place is The Best. You always get friendly service and their rates are generally pretty swell…read more 99.8% of the staff here have always been courteous & helpful. Heidi is our fave.. she is very knowledgeable and goes above & beyond for her customers. Highly recommend!

The service at the Sherwood location is always a 10 but I file a dispute from not receiving my…read moredaughters prom dress order well here we are 4 months later still no dress want in every proof to show I didn't get the dress even pictures, when the merchant stop replying to my Messages to receive a letter in the mail to tell me I will be charged back on my account for a item I didn't receive and I had to buy a rush dress the day of and I send in every provided proof and now I'm getting charged back for something I didn't receive plus my daughter senior prom was messed up the bank tell me the need more proof I get a blank picture would of help the merchant stopped messaging me after they stated they will refund me here we are 4 months later no refund but EFCU want to charge back my account for something I don't have and the merchant no replying wow.

I usually bank in Kenner, LA but had to do business in Baton Rouge today. Never again. Stood in…read moreline for over 20 minutes. Seriously considering moving my business to a different bank. I have a business to run, but I'm waiting 30 minutes to make a deposit. I finally had to leave. This is Absurd.

I have been banking with this particular branch of capital one for 5 years and it's been a good…read moreexperience! Very good customer service!