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    Chase Bank

    3.3 (29 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Chase Bank

    Personal banking

    Chase Bank Photos

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    Outside
    Ron L.

    Used the ATM machine at this Chase at Valley and Atlantic. Little tough getting in n out. Parking is a bit small but it is a nice clean looking bank. Haven't been inside yet to mingle with the tellers concerning transactions.

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    3 months ago

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    4 months ago

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    1 year ago

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    8 years ago

    Helpful 7
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    Photo of Endy K.
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    6 years ago

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    3 years ago

    poor service, I don't why they don't customer s use their restroom? This is so disrespectful

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    2 years ago

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    4 years ago

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    2 years ago

    manager played stupid tried to play games to give customers wrong and miss information, I do not tt

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    7 years ago

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    5 years ago

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    3 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    13 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    10 years ago

    I love this branch location very good customer service friendly helpful keep up the great work guys!!

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    10 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    Photo of B M.
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    10 years ago

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    Ask the Community - Chase Bank

    Is there a drive thru atm?

    The Chase on Atlantic/Valley does not have a drive-up ATM.

    Don’t See Your Question? Ask Away!

    Review Highlights - Chase Bank

    This five stars goes to Cindy Poon and Renee Lu.

    Mentioned in 3 reviews

    Read more highlights

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    Chase Bank

    Chase Bank

    (72 reviews)

    Five stars for finding my lost necklace, dropped apparently outside the branch on a Friday. Thanks…read moreStephanie for finding it. I was told she found it. One star because the following Monday, when I went to retrieve the necklace, it was missing and not in Lost and Found where it had been placed late Friday. Sometime between Friday and Monday, the necklace took a walk. Thank you Lucy for placing it in the Lost and Found and acknowledging me as the owner and telling me that the necklace had been found. They are to be commended. Brian Vien is the branch manager and offered to check security cameras, now three weeks later still waiting for a status report in writing and/or the return of the necklace. Alas. I usually love the prompt and friendly service at this very busy branch...I'm a longtime client more than 30 years. It's disappointing the security cameras could not help facilitate the return of my necklace. You would think the bank would like to investigate and know definitively what happened to a unique necklace that apparently grew legs. I had to escalate the matter to the regional bank manager, who was hard to find...it's not an easy matter to register a complaint or a compliment online... but being a former newspaper and TV news reporter helped. I hope the bank will take more proactive investigative steps to address a client's request and concerns. And perhaps setup a timeline protocol for the handling/returning of lost items.

    No public restrooms. My hands always feel grimey after handling money at the atm. I walked in and…read moreasked if there was anywhere I could wash my hands, but they said they don't have public bathrooms! This is a pretty big chase to not have public restrooms.

    Citibank - Citibank parking entrance

    Citibank

    (40 reviews)

    This place is located in Monterey Park at 201 N. Garfield Ave., Monterey Park, CA. 91754 phone is…read more 1.626.586.3536 This place has drive up tellers and ATM machines outside and inside. There is plenty of parking and you can enter or exit from two different streets. The staff is very friendly and professional, when you first walk in if you need help make sure you sign up on the clipboard and then have a seat in one of thee very comfortable chairs. There are several people working there and they speak different languages so if you were Chinese or another nationality they probably could help you. I don't live in the area, but I stopped in there and opened up a personal checking account. What I recently found out is if you were to use a app to send money overseas then you need a credit card linked to your account. My credit card for Citibank is for a business account and does not work, so I will be stopping in there to order up a new credit card that will be linked with my personal checking account. I want to have it setup so on the 26th of each month anything owed on the card will automatically be payed by my checking account funds. This way it would be impossible to ever be late on a payment plus I would never have any interest charges on my account. Later on I will opened up a business checking account. I highly recommend this bank to others.

    THIS IS FOR CITI AS COMPANY. they promised to reverse a small payment by an account manager, that…read morewas on auto pay for my credit card. And prior to that they confirmed that I cancelled auto payment on time and no autopay would go through (which was blatant lie since it did). I called numerous times they just made excuses as to not being able to reverse it by an account manager no less. I don't have an issue if they didn't lie and also promised by an account manager to reverse auto pay. So the review is legit.

    Chase Bank - banks - Updated May 2026

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