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Nuvision Credit Union

3.4 (72 reviews)
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Services - Nuvision Credit Union

Personal banking

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This is my defected inverter from Solar edge

i purchase my Solar Edge solar system through this company and six months ago my system stopped working and I call Nu Vision to assist me in getting it repaired. It's been six months and my system is still down and i've not heard from Nu Vision at all. My Solar Edge Inverter has been down six months and this company refuses to call me or honor their warranty. They have a zero customer service policy meaning it is completely nonexistent. If your system comes with this inverter i suggest you cancel your contract.

We've been in hold for atleast 2 and a half hour and counting. Trying to reach customer support.

Vic V.

I've had my NuVision account over 15 years & I'm still doing my banking with them. The service is always impeccably great. Whether you need financing or have a loan inquiry; they totally handle it! Refinancing an existing loan, well if you bank with them you can receive even lower than market rate interest. We've purchased 2 cars with them already & saved ourselves easily 3-5 % on the overall loan. Their goal is to accommodate their customers' needs. And since they're a credit union, it's also an advantage for auto, home, personal or business loans. I bank with them bc they really go out of their way to assist your every banking need! Our family loves them as well!

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3 hours ago

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2 months ago

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11 months ago

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8 months ago

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10 months ago

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11 months ago

Poorly managed (and I'm being nice) credit union staffed by many employees who don't know what they're doing.

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1 year ago

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9 months ago

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7 months ago

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1 year ago

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8 months ago

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2 years ago

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10 months ago

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1 year ago

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3 years ago

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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6 years ago

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6 years ago

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3 years ago

The employees are always courteous and able to handle any questions or concerns I have.

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Kim G.

Rachel, thank you for the 5 star review.

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4 years ago

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6 years ago

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5 years ago

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6 years ago

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6 years ago

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5 years ago

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6 years ago

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7 years ago

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9 years ago

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Ask the Community - Nuvision Credit Union

Is the Monterey Park ATM accessible when the credit union is closed?

April, our Monterey Park branch ATM known as an Interactive Teller Machine offers a live teller available for the hours of 7 am – 7 pm Monday through Saturday. After hours the machine is available by swiping a debit card to unlock the doors to… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Nuvision Credit Union

Thanks to Sonia here at the Monterey branch I was able to complete my transaction in a timely and efficient manner.

Mentioned in 7 reviews

Read more highlights

Chase Bank

Chase Bank

(72 reviews)

Five stars for finding my lost necklace, dropped apparently outside the branch on a Friday. Thanks…read moreStephanie for finding it. I was told she found it. One star because the following Monday, when I went to retrieve the necklace, it was missing and not in Lost and Found where it had been placed late Friday. Sometime between Friday and Monday, the necklace took a walk. Thank you Lucy for placing it in the Lost and Found and acknowledging me as the owner and telling me that the necklace had been found. They are to be commended. Brian Vien is the branch manager and offered to check security cameras, now three weeks later still waiting for a status report in writing and/or the return of the necklace. Alas. I usually love the prompt and friendly service at this very busy branch...I'm a longtime client more than 30 years. It's disappointing the security cameras could not help facilitate the return of my necklace. You would think the bank would like to investigate and know definitively what happened to a unique necklace that apparently grew legs. I had to escalate the matter to the regional bank manager, who was hard to find...it's not an easy matter to register a complaint or a compliment online... but being a former newspaper and TV news reporter helped. I hope the bank will take more proactive investigative steps to address a client's request and concerns. And perhaps setup a timeline protocol for the handling/returning of lost items.

No public restrooms. My hands always feel grimey after handling money at the atm. I walked in and…read moreasked if there was anywhere I could wash my hands, but they said they don't have public bathrooms! This is a pretty big chase to not have public restrooms.

Citibank - Citibank parking entrance

Citibank

(40 reviews)

THIS IS FOR CITI AS COMPANY. they promised to reverse a small payment by an account manager, that…read morewas on auto pay for my credit card. And prior to that they confirmed that I cancelled auto payment on time and no autopay would go through (which was blatant lie since it did). I called numerous times they just made excuses as to not being able to reverse it by an account manager no less. I don't have an issue if they didn't lie and also promised by an account manager to reverse auto pay. So the review is legit.

This place is located in Monterey Park at 201 N. Garfield Ave., Monterey Park, CA. 91754 phone is…read more 1.626.586.3536 This place has drive up tellers and ATM machines outside and inside. There is plenty of parking and you can enter or exit from two different streets. The staff is very friendly and professional, when you first walk in if you need help make sure you sign up on the clipboard and then have a seat in one of thee very comfortable chairs. There are several people working there and they speak different languages so if you were Chinese or another nationality they probably could help you. I don't live in the area, but I stopped in there and opened up a personal checking account. What I recently found out is if you were to use a app to send money overseas then you need a credit card linked to your account. My credit card for Citibank is for a business account and does not work, so I will be stopping in there to order up a new credit card that will be linked with my personal checking account. I want to have it setup so on the 26th of each month anything owed on the card will automatically be payed by my checking account funds. This way it would be impossible to ever be late on a payment plus I would never have any interest charges on my account. Later on I will opened up a business checking account. I highly recommend this bank to others.

Nuvision Credit Union - banks - Updated May 2026

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