Thank you Jay Carter for helping me find the perfect truck for my needs. Also thank you to Jones…read morefor getting me in and out in record time! I enjoyed hanging with you guys!

I'm traveling from out of state and I take my 2018 in for an oil change. I scheduled the oil change…read moreand tire rotation. When I get there checks me in very friendly group. Went to get the mileage off my truck and came back and recommended that I get a fuel filter change I said what % is it at as I already knew. He said 40% left, so I asked then why would I want to replace a filter at 1/2 of its life! Little did I know this was the first strike. Next Im called a couple hours later they found a nail in my tire $35 dollar repair. Mind you these are 10 ply tires with around 3,000 miles on them. I agree to the repair even though I've never seen a 10ply tire leak in 15 years of driving them. He called me back said there is a second nail in tire within 16" of the first and according to state law we cant put two patches on that close together, but we do have a new tire I could sell you in stock. I asked for documents of this law, as I knew that was false. Strike two. Unable to produce this document, I asked for them to put the spare on. When I picked up my truck they rotated one side of my truck but not the other. Drove truck down to Discount tire 1/2 mile away they looked at tire said yes its repairable and this one is only a thumbtack and not leaking. As Discount tire pulled tack in front of me I laughed, strike 3 your out Jones GMC - Discount was able to repair leaking tire/ finish the rotation and put the spare tire back under the truck for $0.00. Bonus! So before your spend the extra money on service at Jones I highly recommend a second opinion and personally, I will never use this dealership again.

I had taken my vehicle to get them to repair a power steering fluid leak, they wanted $70 just to…read morelook at it. The leak at the time I brought it to them it was a slow leak where I could drive about 150 miles before I had to refill the power steering reservoir. They called later the same day and told me that the pinion section of the rack had a hairline crack that was causing the leak. I had told the lady at the counter when I checked in that if the repair cost was over $250 that they were to call me before work. I was told that it would cost $1300 to install a new one and I told them that was more than expected. I asked them to put it back together and I'd be there to pay the $70 and drive it home. This shop was mad because I didn't want to pay them $1300 where I can buy a new rack and pinion unit for $170 and install it myself !! Don't do any business with these people, their crooks!!!

Best place I've ever experienced to take my vehicle for service. Very good mechanics that keeps you…read morewell informed and excellent customer service. Always a pleasure to do business with.

I just had my recalled Battey replaced in my 2022 Bronco Sport. what an…read more outstanding dealership. This is one of the good ones in the Automotive industry I have never been treaded so nice.

Just a wonderful , friendly , hometown , family run business. Mr Fred McLaughlin started this…read moredealership over 50 years ago, and his son , Bill McLaughlin, runs it to this day. The friendliest staff you could come across. Call them for all of your Ford needs , sales , service or body shop!!