I could not be more impressed with a dentist office if I tried! This place has it together from…read morebeginning to end. I have a background in clinical operations so certain things stick out to me that may not matter to some. When I called to schedule my initial appointment the receptionist Kiara was very pleasant and highly efficient at her job. She sent me the new patient forms right away and upon arrival, all I had to do was provide my insurance and ID. I literally waited 5 minutes to be called to the back. My hygienist Kim, was amazing! She was attentive, personable, professional and kind. She did a great job of explaining everything to me as it was happening. I also think its very clever how they have televisions placed in the ceiling...I've never seen that before. The technology they used was so cutting-edge, I hate that I been missing out on them all this time but if things continue at this rate, they certainly have a lifer. Lastly my dentist, Jonathan I think was his name, fell in line with the rest of the experience. He also was professional, friendly and had a great energy about himself. This place has it together!

(1/5 stars) I had a…read morevery disappointing experience here.The front desk staff was unhelpful and unorganized, which led to long wait times despite having an appointment. The dentist seemed rushed and didn't take the time to explain my treatment options clearly. Additionally, I was overcharged for a service that my insurance was supposed to cover, and getting a refund has been a hassle. I expected better professionalism and care, but unfortunately, I won't be returning. I hope they improve their customer service and communication in the future.

I ended up here on a recommendation from a local FB group. I don't have dental insurance, so I had…read morebeen putting off my 3-year-old's first visit to the dentist, but when I noticed a dark spot on his tooth that wouldn't come out I had to bite the bullet. Making an appointment was easy--you can do it online and they are willing to communicate by email so there's no phone tag. There was a bit of a wait when we arrived but not too bad. The receptionist was friendly and chatted up my son. The hygienist was very quick with the cleaning and patiently explained what all the tools are. She let him sit on my lap for the cleaning and went out of her way for him--letting him pick the flavor of toothpaste, raising a lowering the chair like a ride, using some of the tools on his hand, searching through boxes to get him his favorite color toothbrush. He did have a cavity and they were able to fill it right then and there. The dentist was very kind while I was berating myself for not taking better care of my kid's teeth, assuring me that even his own kids had cavities. The cost was reasonable, under $300 for the cleaning, exam, and filling. All in all, it was a very positive experience, and I think the best thing about it is that my child isn't afraid of the dentist.

My family always had wholly excellent dental experiences in this office. Not always so in some…read moreother dental practices. It's such a relief to have caring dental professional service, when some in this industry apparently are sloppy, greedy as h, ignorant, sadistic etc.

Mark Thomas: It was…read moreunethical for you schedule, perform, and bill for dental services when you knew that you would not accept my dental insurance. When I retired my insurance carrier changed. You knew that this insurance would not be accepted, yet you billed me $400 for services that would not be covered.

I finally found my new dentist. I've been going to one of those chain dental places where you never…read moresee the same dentist twice because they move on so quickly. My hygienist Andrea was efficient, thorough and friendly. I didn't need any work done, but Dr Patel had some suggestions for preventative treatment and is committed to being at this practice long term. The office is modern, clean and comfortable. Carol at the front desk is a gem. It's as comfortable as a dental visit can get.

Awesome Dentist!! Awesome Staff!! Awesome Energy!!…read more I went in for a cleaning and updates. I was a hour early and it was lunch time but Dr. Bijal Patel started all procedures all alone while staying communicative with me. She educated me more as well which I do appreciate because it helped me to focus more on my teeth maintenance. Once the staff had returned back from lunch they all were hands on immediately and very helpful. I highly recommend Elegant Smiles

The staff at Elegant Smiles is exceptional. Dr To provided excellent care, Feven gave me the best…read morecleaning of my life, and Brianna at the front desk was so kind and accommodating. I highly recommend them!

A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

So disappointed and now very angry. We trusted Restoration Dental with our family's dental care for…read moreyears. They kept telling us that our children needed a special toothpaste to remineralize their teeth to avoid cavities, but every 6 months they needed multiple fillings, sometimes multiple sides on a tooth. One child had so many fillings (10-12 teeth) that I finally called to check which teeth had gotten done before. Some teeth had been done more than once, but they told me they were different spots on the same tooth. My youngest was leaving for college last year and yet again they told us he had 3 teeth with cavities, but they could "squeeze" him in right then. That way he could be done before he left for college. We took care of them. Those three teeth were $1042. Fast forward, he returns from college, goes for his cleaning and now he has 3 more teeth with cavities at an estimated cost o $975. He was home for summer, so they scheduled him for a while later. Luckily for us, we moved and found another dentist near our new home. We forwarded his records to the new dentist and scheduled an appointmemt to take care of the 3 teeth that had multiple cavities. My son went to the appointment and came home in less than 30 minutes. The dentist looked at his X-rays, took new ones and said they did not see any cavities! In fact they looked at the cavities that had been filled PREVIOUSLY on the X-rays and said they would not have filled most of them. They showed him and me what to look for on an X-ray, so we could see for ourselves. Going to Restoration Dental cost us thousands of dollars in unnecessary fillings. Nevermind the trauma that my children had to endure with getting shots and further tooth damage for the unnecessary drilling that was done to "clean out" nonexisting cavities. Now my children have the good fortune of looking forwards to possibly having these unnecessary fillings weaken their teeth over time and potentially cause broken teeth, more painful procedures and bigger bills as they get older. I have attached a copy of the last estimate for my son (look how many more teeth they were "watching"). LET ME REPEAT THAT THE NEW DENTIST DID NOT SEE ONE ISSUE THAT WAS ON THE ESTIMATE, AND LOOKED AT HIS PREVIOUSLY FILLED CAVITIES AND SAID THEY WOULD NOT HAVE FILLED MOST OF THEM. If you choose to go to this dentist, don't trust what they say, have them prove it to you. Btw, I noticed there is another review complaining of the same thing. This practice should refund my money and pay me for damaging my children's teeth. I am trying to see where I can legally report them.

Some people may reluctantly say they are "going to their dentist." I, instead, have the pleasure of…read morevisiting Dr. Chartier and her amazing team, who are my counsel for dental hygiene and all things teeth related. While Dr. Chartier is my dentist, I've never felt the dread that others express when it's those times of the year. No one should dread going to the dentist and I know that I don't! Continue to read to see why this is the case. When it's time for those annual dental checkups or if something more is warranted, Dr. Chartier and her team of professional, knowledgeable, and helpful staff are there to help. Everyone on her team places the dental patient first and provides outstanding care. In fact, some of my friends, who happen to be a bit demanding and critical, even have compliments and praise for the care they receive. Her practice is conveniently located not too far off the I-85 and Clairmont Road Exit in Atlanta's North Druid Hills/Toco Hills area. Parking is not an issue, as her practice is located in a building that once was a bank, and parking is readily available. Upon entering the building, one can tell that the experience Dr. Chartier has built revolves around the customer. The waiting area is comfortable, graciously appointed, and includes touches designed to complement the services provided. Truthfully, calling it a waiting room is a bit odd, as I've never had to wait as I have at other appointments. The dental staff continues to do their part to ensure a safe visit for patients. The covid pandemic has introduced a need for extra personal safety measures and this is acknowledged. Cleanliness has never been an issue at this practice, yet each team member continues to be covid aware and does their part to help ensure all are comfortable visiting the practice. One of the specialties of Dr. Michele Chartier is that of cosmetic density. She recently has expanded the services she offers to include complementary in office procedures that synergize well with her dentistry work. There are some procedures that she is board certified to provide patients that one would go to an esthetician or a dermatologist to have performed. Now, one can ensure they truly look their best when leaving her practice!

Dr Chartier and her team are the best! Checkups and cleanings are a breeze and when you need…read moreadditional work done they take the time to answer questions, provide options and make you feel comfortable. Dr Chartier is very detail oriented with her work - I always leave feeling confident about the procedure and my teeth always look great when I leave :)

The office is beautiful and the staff is top notch. I have been seeing Dr. House for 35+ years…read more Highly recommend!

I accompanied my husband to his dental appointment EVERYONE was warm and welcoming…read more The staff is very professional and knowledgeable. The treatment was administered with care explanations. My husband and I highly recommend this practice.

This is my second visit and I absolutely love this place. My husband started coming first. I tried…read moreit bc he was so pleased..no one is really pleased going to the dentist but somehow they make your experience very pleasant. They are very covid responsible. You wait in your car until they text for you to come in. I had Angela today for a routine cleaning. She was very gentle but thorough. It was such a pleasant experience I think I fell asleep for a minute! That never happens to me. The Dr was great also. I love how they don't push treatment just for the sake of it. I have an old crown that we are watching. Zachary needs his own paragraph because he is in a class by himself. So many times I frequent offices where I wonder why would a business make that person the first contact in their company. It's clear why they chose Zachary. He is super friendly and so very helpful. He has Chick-Fil-a customer service!!! I highly recommend Decatur Family Dentistry.

Small dental practice in Decatur with free parking in the back. First time I had been here now that…read moreit is run my Dr. Levine. Truly a phenomenal experience from start to finish. Didn't have to wait long for my appointment and everyone was pleasant and professional. The dental hygienist that saw me was Lynne and she was very personable and did a great job cleaning my teeth. Barely felt a thing and was done in under an hour. Dr. Levine was also exceptional, and did a great job explaining everything. Under Dr. Levine's management they have a variety of new tools like a 3D scanner as well as other treatment options that they didn't have before. If you need a dentist in Decatur this is definitely the place I would recommend.

I had my first cleaning at Decatur Dental Care with Nyasha last week - and she was simply amazing:…read moreso kind and gentle yet super-thorough and precise. She took a lot of time for the cleaning and explained every single move she made. She seemed to know almost as much as my dentist does, it seemed like :) - and made me feel I was extra-good hands. Thanks for the excellent service and the perfect cleaning experience. I can't wait to return in 4 months!

Although I do not like going to the dentist, I am always pleased when I come to visit Dr. Nancy…read moreStewart. From the onset of the visit until I depart I am pleased. Each and every visit I am warmly greeted by Nora the receptionist and all of the other staff members especially Kelley. Dr. Stewart knows that I fear needles and require a lot of patience.. she goes above and beyond to ensure my comfort. Most importantly she explains everything in detail. By the way the new office located on Winn Way Is Awesome. You can tell they put a lot of thought into ensuring a beautiful relaxing place for all of their patients.

I was impressed by the quality of the service . The recommendations were client centered and not on…read moreprofit motivated. The lady at the front desk was very friendly, professional and welcoming, so was also the technician.

recommended by my retiring dentist. Appointment at 12noon…read more told to be there at 11:30am. 1pm still sending freezing in the dental chair. If you have several hours to waste. go to them. if not seek some other practice. KDW