I called owner Bobby Zurrell on a Monday afternoon, he called back that evening and was out the next morning to look over the area to work a quote up. I had that quote beefier the end of the business day emailed to me!
I called him on Wednesday evening to accept the quote and schedule for a couple of weeks out (his first available opening). He called back the next day to let me know that he got the message. He also asked if I wanted to have the work performed the following Wednesday since he had an opening become available but understood if o wished to wait until the original date thy he provided since some heavy furniture needed to move. I told him the sooner the better.
His crew was there that Wednesday morning. They covered everything in plastic, went over a few things with me and i asked them to wood fill 2 small splintered areas which they did. By Friday, the 3rd coat of polyurethane was down and they removed all the plastic except on 2 doorways which I asked them to leave up.
Minimal dust compared to previous jobs at other places I have owned. Cabinets, countertops and mounted television were all covered. The crew vacuumed several times as well.
Floors look very nice. I highly recommend Charter Oak Flooring. I have several people that will be reaching out to him for quotes already after my experience. read more