Shay is reliable, dependable and hardworking! She quoted me a time when I called last minute on a…read moreFriday ! We decided a time of 5:30, which worked even better for me. Well, the client before me ran longer...... it happens! She still made my appointment!!! Anybody else would have canceled! My SUV looks amazing! Her personality is awesome! Her hard work shines as much as the car ! We can't take advantage of her and these last minute appts. though y'all. As customers we have to be thoughtful and responsible too. So, Thank you. I won't do that to you again :) Appreciate the hardworking humans that bust it to do the things we can't because I have been slammed and didn't have the time for my precious vehicle.

This company does great work at reasonable prices. They are timely and good about following up to…read moremake sure you are satisfied.

I have used Bill Owens since I inherited my home 7 years ago. My parents had used Bill Owens before…read morethat and I know why. They aren't the cheapest but they do fix the problems and get your heat/AC working quickly. Most calls for service have been fulfilled the same day. Knowledgeable and ready to solve the issues that make your system go out.

Our inside air handler died late Friday. Monday morning I called Bill Owens Heating & Air…read moreConditioning. In a couple hours they sent out a technician who correctly diagnosed and fixed the problem in record time. He also checked the rest of the system to make sure it was actually cooling. The price was extremely reasonable. Every part of this was a very positive experience. I highly recommend Bill Owens Heating & Air Conditioning and we will certainly be calling them whenever we have issues and when it's time to replace our system.

I have nothing but good things to say about Athens Barn Center and the delivery person who set it…read moreup. Best price around, and Daniel set it up exactly as I asked. Great purchase experience!

Five stars all around! Got a shed for my studio space and the quality is absolutely second to none…read more The sales guy worked with me to get the absolute best deal, and the delivery guy did a phenomenal job placing it. Both went out of their way to deliver incredible service from order to placement. Couldn't ask for a better experience!

The team at After Hours were quick to communicate, gave accurate pricing, and arrived on time. As…read moresomeone who has worked regularly with repair services and GC's I was particularly impressed at their professionalism, friendliness and the fact they brought everything needed to handle the repair. They gave me great advice on how to keep my unit in top working condition after they left and answered every question I had. My unit has been working great after their repair. I highly recommend them and although I hope I don't have to, would absolutely use them again.

This company broke into our house today. They are claiming they got the wrong house, but the house…read morethey were going to is on a different street! It terrified us. My daughter and I hid in a bedroom as their tech wonder through the house. Thank God I was home and my daughter wasn't home alone. They keep chalking this up to a simple mistake, well it wasn't to us.

I had my AC unit replaced by Action Air and had a totally positive experience. They had technicians…read moreout here within 2 hours of my call. I had been without AC for 2 hot days over the weekend and was so anxious about finding an HVAC company that is honest and professional as I am fairly new to this area. As it turns out I was very lucky. I ended up needing a new AC unit - mine was 20 years old and had several issues. The technicians that came out were courteous, explained everything thoroughly, and showed me various reasonable options/brands, or possibly replacing parts instead of replacing system. They gave me a portable AC to get me through and then, 2 days later, the new HVAC was installed and is working beautifully. The installation team arrived early and on time, kept me informed throughout, showed me the finished product, told me everything I needed to know to operate and maintain it. There was not one wrong step from start to finish. I feel so good about this company and I like knowing they will be there for me in the future. Very impressed with the professionalism of every employee I met or spoke to on the phone. I highly recommend Action Air.

My unit went out right at the beginning of the cold front leaving us without heat overnight…read more Contacted several companies for same day response, but none were available. Action promised to arrive the next day and made it happen. I was the first stop of the day the tech Maddox was awesome from arrival to departure. He diagnosed the issue, found the part, made the repair and offered suggestions. Im a new customer and got a the membership, which was a good deal overall.

Dan, Eric and their entire crew took care of us and our home like it was theirs or as if we were…read morefamily! If there was a higher rating I would given it to them. Being that we came from out of state and were so unfamiliar with anyone out here we felt so blessed that Mr. Dan the owner was so honest and willing to come to the project in the beginning while checking in with us the entire way through. At the end he did a final inspection of the work performed he ensured it was up to his standards which in our eyes was nothing less than perfection. Thank you to the entire Springdale Family!! We appreciate your business and will be only using your company for any of our AC/Heating future needs.

My husband and I spent $30,000 on a Mitsubishi mini split about 4 years ago through Springdale Heat…read moreand Air in Cleveland Tennessee. We have been purchasing annual maintenance from Springdale since the install warranty lapsed, which provides us two maintenance visits per year. In November 2025 Springdale called me to schedule our last maintenance visit for the year and said that they would send a renewal for next year's maintenance after. The appointment was scheduled for December 29th at 11am. At 1pm on December 29, I had no word from Springdale. I called the office and was told that Springdale had been sold, and had relocated to Chattanooga. This put us outside of their service area and they would not be keeping the appointment or renewing the service contract. I asked to speak to the manager and was told he was on vacation.  I did receive a return call from the service manager, Matthew, a very knowledgeable and professional person who had been part of the team that initially installed our system. He did not have the authority to change the service area decision but said he would give my message to the general manager. More than a week later I still had not heard from Springdale. I tried to speak to the general manager and was told he was out. Springdale did schedule the final maintenance on my service contract, since all of the indoor units were displaying a "check filter" error and provided service the following week. Springdale technicians were able to provide this service for us, but were unable to answer any of our other concerns. We asked again that Springdale's general manager call us. When we expressed concern about the manufacture warranty on this very expensive system, we were told that the warranty has not been compromised, but have no answer on who will provide warranty service. It was suggested that we watch YouTube videos to learn to clean and maintain the system ourselves. We still have not heard from the general manager at Springdale. They described that they were sold but are still doing business under the Springdale name.

Ashley had a technician out to the house by the end of the day & had my unit up & running by the…read morenext day. Fast & friendly service w positive attitudes. I was quoted a rate double the price from a local business.

Very good company the lady that I talked to was so kind and understanding of my problem and we…read moreschedule appointment. Very quick and easy fixed my unit in no time. The technician that came out Shane was very nice and pleasant very good price for coming out in winter and fixing my unit.