Excellent service! He fixed my grandma's Omega watch. His prices are fair and honest. I highly recommend going to him for watch resizing, battery changes, and maintenance. He even does car batteries. Definitely going back for other servicing on my other watches. read more

Without even looking at my 3 watches he told me "oh those aren't worth replacing the batteries. Just throw them away and get new watches." He clearly didn't want my business, was very unpleasant. Not another soul was in the store, so, fine. Good luck staying in business. read more

We have been here on more than one occasion. Service is efficient, but not necessarily friendly. The shop is fairly priced and very conveniently located. After having recently given them a lot business with 5-6 watches (batteries, bands), we revisited with a very simple pin reset and the lady fixed it in less than 3 minutes free of charge. We will keep coming here. read more

Went to get my GShock watch fixed and the battery changed. Came out to about $24 and was a very quick fix! I just waited around and the owner was done in around 10min. Small stand in the middle of the mall, in front of the Disney store. The entrance I usually use is the Macy's 1st floor entrance; enter and walk through the first floor to the mall and make a left and the stand will be right there. Definitely recommend! read more

Theyre very reliable and do good work. They should probably move to a busier mall to pick up more traction since Newpark Mall is kindda dead as far as foot traffic is concern. read more

This is one of the best places in Fremont to get your battery replacement as well as getting a new band. Everytime I think about anything "Watch Related", this is the first store that comes to my mind. The service is extremely fast and the price is very reasonable. For this particular time, I got my band replaced for my Tissot Visodate since the original band was terrible. He quickly estimated the size of the band and chose the perfect band for me when I said I wanted something simple and elegant. I was out of there in less than 5 minutes. Thanks for such a great job! You have a customer for life! read more

Charming Watches - Nice and clean! - Watches Near Me - Newark, California

See all

The other day I heard a strange noise on my GMT, and call up my buddy and see if know anyone trust service Rolex urgently. My buddy recommend Ming. Ming was supportive and meet me with in 1 hour after the call to pick the watch and service the watch in 2 days then returned back to me. Watch's noise is gone and so smooth when adjust the dail. Super happy on the Ming's support on this urgency case and already discussing with Ming in send my wife's 16610 for service as it is long over due too. read more

Charming Watches - Watches Near Me - Newark, California

See all

Great and fast service, got my watch battery change and band extended within 10 mins

When you want to handover your watch to someone else to take care of it, you want to know the is guy knows what the heck is going on. Over TWO DECADES of doing this business right here! Look for no other, just get over here ... Nice work, quick, get it done.. He is a great guy, come and support local businesses. Sure, not the cheapest but you come here for quality work and no B.S. This is a very straightforward watch service shop: Battery change, crystal replacement, band adjustments, cleaning, hand adjustments, sten/crown replacements ... Basically all the basic watch repair/services. For high-end watches he also do it too. Been at this mall for 27 years! Free parking at the mall! LOL !!! Just ask for Ming! The MAN for the job. read more

Charming Watches - Nice work - Watches Near Me - Newark, California

My wife's Seiko watch stopped working. Not knowing it is powered by solar battery, I took it to Charming Watches at Newpark Mall to change battery . The owner of the store is well knowledgeable and honest. She told us we should let it exposed under sun or light for a while. We can bring it back if it still did not work. After went back home, I checked the manual and confirmed what Charming Watches told us. The watch is working properly after leaving it under light for 10 minutes. read more

I brought my Rolex submariner to charming watches to have it overhauled I have that watch for 13 years and ming did an excellent job his labor charge is very reasonable my watch looks new again and runs like new Thank you ming Great job read more

My wife took my quartz digital watch to Charming Watches to have the button battery replaced. The battery itself sells online for a few bucks each. I had this replacement service done many times in the past for well less than $10 labor and material. Charming Watches charged my wife $31! This is outrageous! My wife also took in a Garmin Vivofit 4 sports watch to have the battery replaced. The shop person told her the watch had no battery and had to be plugged in to recharge. I knew for a fact that this was not true. I highly question the knowledge and/or integrity of the shop person. In short, we will not go back to this place for business in future. read more

Short Story: An excellent place to get your band resized, battery replaced, etc... Long Story: I've been here a few times over the past 3 years and each time I have had great service. I've gone here to get my band resized, battery replaced, etc and each time the person was courteous and professional. In addition the charges were about $10 to $15 so not that expensive. The service was also very fast. Verdict: I'd definitely come back! read more

I was helped personally for selecting a band and to repair my favorite watch. Owner was very patient and efficient in fixing the watch. He also made sure the band fit my wrist, and did adjustment accordingly. Love the experience. Thank you for repairing my favorite Yi Ching watch! read more

It was Sun. night 1/21/07 when my backup watch battery died. I didn't have a watch that was working and wanted it fixed NOW. I had my hubby try to remove the battery from my old Timex watch-he couldn't do it, then I tried-I couldn't either. Called Sears and on Sunday's the watch repair service is closed; Macy's doesn't offer the watch repair service anymore--but the guy mentioned Charming Watches in the Newpark Mall in a kiosk, 1st floor outside of Macy's. I was desperate so I called them up, found out they close at 7pm on Sun. and rushed over there. The Asian man was busy reading or something, but when I mentioned I needed my watch battery changed he did it in like 5 seconds. I didn't see all the steps/tools he used, I got my credit card out and he rung me up. $10 plus tax came out to $10.88! For 5 seconds of work! Wow! I think it was worth it not having to buy a new watch. I'll recommend him to others. Time visited: 1 read more

This place is located on the lower level of the mall right across from Macy's. I decided to give this place a try from all the great yelp reviews. I was not let down from the reviews :) The service was very quick for my three watch battery replacements. I'd say that it only took around 5 minutes to do all 3 watches. All the work was done all in front of me. If you have problems with your battery, they warrant the battery to work for a year. I found my new place for all my watch repairs and recommend this place! read more

I love Charming Watches!! This is THE best place in the Tri-City Area to get any watches replaced. I would highly recommend this place, and I always come here for any watch issues (battery out, wristband needs replaced, etc.). The guy here is super nice and always so efficient! I think I have been coming here for over 5 years now (basically, I still like to wear watches-- especially at work-- since I do event planning and sometimes event details are down to the minute!). Incredibly fast and reasonably priced (only $12)-- the guy is also very professional, polite, and just overall nice. One time I made the mistake of going to the watch place at Stoneridge Mall to get my battery fixed and I regretted it because 1) that guy was slow, and 2) the price was higher. So to conclude, I highly recommend Charming Watches for any watch needs!! 5 stars in my book. read more

Ok, I have a swiss army watch, so it is $15 plus tax. he is very fast, less than 3 minutes. And people complaint he is not social. I actually speak cantonese with him, he is quiet, but polite. I don't know whether $15 is expensive or not. I usually go to one place in San Mateo during work lunch time, but today I am in fremont side, so give this place a try. Satified customer. read more

This guy is a baller. I brought my Oakley watch expecting to drop it off for battery repair. He swapped it in front of me within 5 minutes! The other issue with my Oakley Judge watch was that its chronograph's second hand wouldn't reset to the 12 o'clock position. He showed me that there is a technique that allows you to actually choose what the default reset position is on the watch. He showed me how, then made me do it in front of him to make sure I had the steps memorized. He also discovered that the date functionality wasn't working. That couldn't be repaired at Charming Watches - I would have to send that in to Oakley. Great service, and I got what I came for fixed. All that for $20, hellz yes! In an Arnold Schwarzenegger voice: "I'll be back!" read more

Charming Watches - He replaced the battery before I could finish saying "Holy mother of Moses he already opened it up and is already replacing..." - Watches Near Me - Newark, California

I was actually in the mall to get my cell phone fixed. I had jammed a micro Sim in a microSD slot and couldn't get it out. I stopped here to fix a battery on my watch. The gentleman at the kiosk checked out my watch and then asked how my day was. I told him about the whole SIM card mess and then he offered to help-- and he removed the sim from my phone. He didn't charge. Honestly, I was headed out to Europe for a trip and was really upset about the SIM fiasco, so his one action of fixing my phone without charging changed my whole vacation. read more

Super quick service! Hours online seem a bit off since I came literally 10 minutes before closing and after the guy was done working on my watches, he still hadn't closed down shop. They have a list of brands with the prices for battery replacements, so just ask to see that if you want to know how much something will cost. It honestly was not cheap, but also not expensive. I definitely didn't feel like I was being ripped off, but I know my mom has had a bad experience here where they quoted her something outrageous. Make sure you ask for the price first, because sometimes they'll start working on it and then tell you the price of the fix. read more

" Thats the quickest $12 I've ever spent" was all I heard coming from a satisfied customer as I walked up to this watch repair booth today. This booth is station in the middle of the walk way in new park mall, right outside 1st floor Macy's and the Disney store . I stopped in here with intentions of dropping off my watch to have links taken out but to my surprise, the process took literally 2 minutes. The lady doing the repairs was super sweet and extra friendly to my curious 5 year old who was completely in her personal space LOL. I tried on my watch, it fit great, I paid $12 and was out of there. My only regret is not coming here sooner! I'll be back next week with my other watches for sure ! read more

Came here for a battery replacement - service was super quick (took a few minutes), but felt it was rather expensive. I knew mall kiosks would probably charge a premium, but the location was convenient and I was on a time crunch (no pun intended). It cost $14 plus tax, so $15.xx out the door. My watch wasn't anything fancy (an $80 piece) and the change is straightforward. Batteries are extremely cheap - less than 50 cents online. I would have felt a little better if they had used a name brand battery, but it wasn't. The bottom of the receipt is also stamped with "No warranty." Meh. If you have the time to shop around, there are places that will change it for $5 to $10. I think I'm going to buy a cheap battery replacement kit online and do it myself. read more

Very fast service! Came in with a new watch that needed a battery replacement and resizing, and he did it all in less than 10 minutes. My parents have been coming here for years so I know that he won't disappoint. read more

Terrible service at this place! They charged me $10 to resize my watch - which I was willing to pay - but the job wasn't even done right, as the pin fell out within 5 minutes, causing me to almost drop my brand new watch! Since I was still at the mall, I immediately went back to the kiosk to have them fix it. The guy re-inserted the pin in the links for me (took about 15 seconds), but it upset me that no apologies were offered when they so miserably failed on the most basic part of this $10 service. Bottom Line: They should learn better customer service. read more

Replaced my watch battery in 2 minutes for $30 (price depends on watch brand, see their little pricing table). And they set the time and date and wiped off all the fingerprints. Fast and convenient and inexpensive. There's not much else to say. Guy is great at what he does, quick, very thorough and if it's a problem beyond his scope of repair, he'll let you know what your next steps should be. There's a pretty decent selection of watches but I've actually never purchased a watch from there before. Located in one of those middle kiosk booths, outside of Macy's. this is probably one of the only kiosks that doesn't have someone trying to put something around your neck, ask you if you care about your skin, or trying to get you to switch cell phone providers...the only kiosk I actually go towards!! read more

Needed to replace my watch battery and turned to my fellow Yelpers to find a place that would meet my expectations. As usual my fellow Yelpers led me to the right place. Charming Watches is inside Newpark Mall and right outside of Macy's. My battery was replaced in a heartbeat and it didn't cost me much at all. He even set my watch to the right time and date. He was quick and the price was right. I'd definitely go back if I need further watch repairs. read more

I had to get the battery for my Guess watch replaced, so since I had to pay my Macy's bill too, and this place is right outside of Macy's, I figured it would be a perfect shot. Business here is good since there was like 3 customers ahead of me. Still yet, I only waited 3 minutes top to get my battery replaced. Watch works fine, and it only cost $10.98 total. I would recommend. read more

Bought a dive strap for my Seiko Prospex.Great selection and service. Their watch strap are of good quality. Reasonably priced.

Location: kiosk outside of aeropostale My watch: timex weekender (nothing fancy but has sentimental value) Price to replace battery: $10 ($10.95 with tax). For comparison purposes, a new watch battery which you have to replace yourself costs $5 at Target. Battery was replaced in about 2 minutes. This guy is fast and even adjusted the time for me. He does state that there's no warranty and that he's not responsible for any changes in your watch's water resistance, but I'm not too concerned about either of those since my watch isn't an expensive one. read more

Update... 1 hour later watch stopped, went back to the mall and the guy was STILL on the phone. I had him re-look at my watch and he put some oil in it to get it started... Now why did he not do that in the first place. They just lost another star. Price 5 stars, speed 5 stars, watch battery changed 5 stars... Service, lose 1 star, guy working made eye contact long enough to tell me the price. Service, lose 1 star, guy working never even acknowledged I signed the receipt. Service, lose 1 star, guy working never got off the phone call in his ear. (obviously personal) See, Customer service still rules. read more

Fast , courteous service and great prices! I was quoted $51 plus tax by the store down the way for the same work and I only paid $27 plus tax at Charming Watches. I will definitely be back! The kiosk is located in front of the Disney Store. read more

Fast and friendly service ! They have amazing 1 year warranty(with receipt of course) and can finish most jobs In under 10 minutes ! Been bringing my watched here for years , highly recommend this place ! read more

Brought my new seiko monster to get sized. Did it in literally 3 minutes. Only charged $12! Will come back. Edit: Due to the construction in front of Macy's, Charming Watches is now closer towards the Disney store. read more

Sized by Michael Kors watch in no time flawlessly. The Kay Jewelers 20 feet away is where I went first, but they recommended him.

Great location that you hit as soon as you enter the mall. The guys who work here are nice and very efficient, they will have you in and out quickly. read more

Fast, friendly service that is very reasonably priced. Had two watches sized there. Insisted I was 100% happy with the fit before charging me $12 per watch. read more

Super fast and easy. Just wish I didn't have to wait for 30minutes on a bench nearby. I finally went around the mall just to make my trip to the mall worth it. Luckily I swung by just to see if he was back and he was! So I'm happy. Just wish I didn't have to spend so much time waiting. read more

I received a Casio G-Shock for Christmas. It is by far the most advanced watch I've ever owned and I do have a few. I attempted to adjust the time by a few minutes and somehow I sent the analog hands forward by 30 minutes and I could not set them back. I read the manual front to back, the English version, the French version, the Spanish version and even the Mandarin version and I still couldn't figure it out. I spent over a month not wearing my beloved G-Shock. When I finally had the time I walked over to the man at the kiosk and I don't know how but five minutes later the time was correct and he just asked for $10. It would be a bargain at twice the price. read more

There's nobody serving customers. It's left unattended. I've been waiting for half hour.