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Twin Falls, ID

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Charmac

1.0 (1 review)

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7 years ago

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Bish's RV of Twin Falls - Bish's RV of Twin  Falls

Bish's RV of Twin Falls

(53 reviews)

Bish's Twin Falls Service Department is the standard others should try to emulate. From the first…read morephone call to the goodbye.It was all done to excellence. We had a problem 4 days into our 100 day cross country trip First, our conversation with Kenna was professional and detailed. She even called back to clarify a detail that she realized could have been confusing. Rather than leave it to be possibly misunderstood, she made the effort to clean that up right away When we arrived for the appointment, they remembered the situation we were in as described two days earlier, and kept good on the commitments they made over the phone. Jon Shell coordinated everything for us. He even crawled under the rig to see if he could make an easy repair. Although he couldn't fix it on the spot he zeroed in on the culprit. He got the team to give a proper diagnosis. Brandon, Tydron, and Mark Egbert worked together to quickly diagnose and work on the fix. Jon gave us an ETA for completion. I came back 5 minutes before, and saw him on the phone calling me. They had just completed the job. The motorhome was not quite "ready" for me, so Jon made sure everything was ready so I could drive away. I have spent my entire 40+ years working in customer-facing jobs. I know how difficult it can be to have a team do things right. But that is what Bish's does. I watched close to 10 people working well together. This doesn't happen by accident. There is an attitude from the top down that cultivates this. If you are remotely close to Twin Falls, consider making the trip to get the job done by an honest team you can trust.

If you break down in front of Bish's RV, my advice would be to call a tow truck and take your RV…read moresomewhere else. I brought my motorhome to them for 3 problems. They fixed one of them. The service request has to through 3 people before the technician gets the job. Even though the items I needed repaired were marked by blue tape, they worked on something unrelated that didn't need repaired. Beware of this business.

Charmac - trailerdealers - Updated October 2026

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