We hired these guys to move a "VERY Fragile" Baby Grand piano from Half Moon Bay, CA, to Gig…read moreHarbor, WA. Believe me when I say we were more than a little concerned for our piano's welfare no matter WHO moved it, but Big Al's was recommended to us. I was amazed at both ends of the journey, watching them work. It wasn't long, and the worry we'd felt about moving our "Baby" to Gig Harbor was gone. Careful, respectful, confident, polite, and they made certain we knew EXACTLY what was happening throughout the entire process. USE THEM!!

I used Big Al's to move my baby grand piano and they did an excellent job. A friend of mine, who…read moreis a piano technician, recommended them, and I can see why. They were very prompt--I received a quote within a day of submitting my request and was able to schedule a time slot. TJ and two other team members communicated with us from the morning, arrived on time, and handled the piano with great professionalism. We had a challenging down hill to navigate, which I felt bad about, but they managed it expertly, all while keeping the mood light with smiles and humor. I couldn't decide on the best angle for placing the piano, but they patiently helped me find the perfect spot. The entire move went smoothly, and I highly recommend them for their skill and professionalism!

They did an excellent job, moving us! Arrived early, took exceptional care of our items. Moved us…read morevery efficiently highly recommend.

I ordered and paid for movers from this company via the uhaul website. This service was booked on…read moreApril 8th 2025. On June 5th, the day before the move I became concern led when I could not contact the company (their phone does not work) and they did not respond to emails. I was able tie cancel and rebook a different moving company via uhaul. Luckily, they were available. I do not recommend this company at all. They are not reliable.

There were several concerns not written in this review to limit its size…read more We had EZ Move pack and load a container for a move from Oregon to Hawaii. The estimation process was good, and we felt comfortable after reading five star reviews and with the costs. We were told they always bid high to avoid having to ask for more, but it would probably be less. We hired a 40-foot ocean container which was parked at the mover's location. They would load a box truck and transport our items from our house and pack them into the container. On the first day of the packing, we noticed a few things we thought were not normal. Only medium size boxes, no dish packs or wardrobe boxes. The packers roamed around from room to room not packing a whole room at a time. We asked and were advised it was to prevent heavy boxes. After the first load to the container we asked if all our items would fit and were assured there is plenty of room. We asked this same question with each truck load and were assured each time that it was all going into the container. Come the final day of loading we were informed there was not enough room and we needed to prioritize what we wanted to be left out. Of course, we were shocked but moved the items to be left behind into our garage and forged ahead. We would need to arrange a separate shipment. After they had loaded what they could, and it came time to pay we were handed a handwritten bill that was half again what the estimate was not less. We asked why since they had not even finished the entire house and were told there was more items than they thought. We asked how. Hadn't they walked through the house and looked everywhere when estimating. We felt we had no choice but to pay as the container was on their property and we were concerned if we said no they would not let it leave until we paid. Yes, this sounds paranoid, but this is where our confidence was after four days with the company. We hired a professional moving company on the other end to unload the container. As they were unloading, they and we were shocked to find a lot of items loaded into the container loosely several broken or dented. The unpackers asked if we had loaded the container ourselves as it was so poorly loaded and said if the container had been professionally packed, we would have had at least ten foot of room in the container. This would have held what we left behind and saved us thousands $$ for the second shipment. As we emptied boxes, we found most things placed in boxes not wrapped or padded also with some items broken or damaged. Boxes labeled by room were placed in the new corresponding rooms but are loaded with stuff from all over the house making unpacking a challenge. And try finding something you need. Forget about it. We still have not found our forks and spoons so we bought new ones. We called EZ Move to advise them about the loose packing and damage. They said send pictures because this never happens with them but never offered to compensate or in any way make it right. Our advice if you decide to use this company is don't be trusting, don't count on professionalism, be ready for curveballs, make sure you have a backup plan, prepared to pay a lot more than the estimate.

I highly recommend these movers. Our guys were Tim, Allen & Austin, all worked their butts off to…read moreget us relocated. Professional, courteous and hard working. I would recommend EZ Move to anyone looking for good movers at a reasonable rate. Thanks guys, you made our move smooth and trouble free!

Bill was easy to work with in planning - by both text and email. Randy and Ray, the movers, showed…read moreup a little early, worked with a maximum amount of efficiency and care. The rate was reasonable - in line with others in the local business. I really couldn't have been happier.

I inquired with this company for moving services through Yelp. They responded to my inquiry in…read moreabout 24 hours. I found their quote to be very reasonable, so proceeded to attempt to book their services. I tried contacting them multiple times. I even clicked the confirm appointment button that was sent to me though messages. I was never contacted back. I found it super frustrating that they would allow a customer to get away because they are too busy or do not care to respond to contacts. Their prices are very reasonable, but the lack of customer services makes me wonder how they would be on the day of moving. Would they even bother to show up? Communication is definitely lacking here. I ended up going with another company, Oregon Trail Movers. They were very responsive and made sure to call me back right away after I left a message. Their prices are very reasonable as well and customer service is spot on. At least I know they will show up on the day of! I do not have to wonder.

I recently used Diamond Moving and the guys were awesome. I'm sorry I can't remember the names of…read moretwo guys that helped me move, but they did a great job protecting my furniture and moving my stuff to a storage and some of it to my new apartment. Thanks.

0 stars if that was an option. The most unprofessional operating they are running. 2 young guys…read moreshowed up the day of my move and they both spoke another language and didn't understand English very well at all. I was getting frustrated because there was absolutely no clear communication going on between myself and these 2 guys. I was told by Alina the owner that the movers would assemble my bed in the new apartment. When I had talked to the guys about it they said that they do not assemble furniture. The one guy walked out to his truck and made a phone call and came back and told me that they were canceling my move and refused to do it even though I had to be out of my apartment that day. They brought the few boxes of mine that they had in their truck and dumped them in my driveway and left. I could never recommend Diamond Moving! Horrible people! Dear Alina, what you are saying in your comment is not true. You lied to me and told me the furniture assembly was included in the price. The guys said that they do not help pack boxes or assemble any furniture. You and your company suck! BEWARE: DON'T HIRE THESE MOVERS!

Quick response to my request (only one at that) and rapid turnaround from the time we talked…read moreyesterday to the pickup this afternoon. Truly efficient service. It was not cheap. But you get what you pay for.

Broken end piece off of antique library table. Movers lied and said that my son had carried it up…read morethe stairs by himself and that he was drunk. One box was thrown onto the floor shattering Fiesta dishes, and other ceramic items. Antique side table has all of the finish rubbed off the front, TV stand has large chip in the finish. This company lies about everything. I was promised that they would fix everything. They made an appointment to view the damage, didn't show up and are not ghosting me. I'd give ZERO stars if I could.