Used to go to Wheatons until they messed my car up. Charlie is top notch, honest, quality service

Never again will I used this place and never will i recommend them to anyone. My 2019 Honda Odyssey AC went out, took it in and they "ran a full diagnostic" I quote this because they say they did but somehow I don't believe they did. I was told my AC compressor and stuff along with it was bad and if I fixed that my problem would be solved. Paid them for the diagnostic, then paid for the parts and labor, around $2000 later I thought we were good only to have the AC go out again. Took it back to Charlie's only for him to say "there's an electrical issue." How did you not find it before? Why would you fix something without fixing the actual issue first? Ridiculous. Since this happened, they don't seem to think they are responsible and don't even contact me back with an explanation. read more

Dirtbags. Original quote to replace a tire $285, then the invoice they produced was $300. They had to order the tire and took a $20 deposit. My wife went back to get the work done once the tire arrived. They charged her $325 and kept the deposit for a total of $345. Mouth breathing scumbags read more

Charlies diagnosed my Town car and told me the problem when others couldnt...KUDOS to Charlies, Keith the mechanic was super knowledeable and easy to communicate with. My car is now running like it is supposed to. Prices were very fair and the repair was very timely! When in Key Largo dont hesitate to call Charlies with any aaauto issues. read more

RUN AWAY! An absolute criminal racket !!!! They quote a price & then do unauthorized repairs/upgrades to your vehicle without your knowledge or consent. I tried to give them my business ( multiple times) and be supportive of our local small businesses but these guys are DIRTY! Beware ! read more

Vehicle was damaged while making our way through The Keys. Charlie's Garage was very helpful and knowledgeable. We were able to leave the vehicle with them and continue on with our vacation. All parts and repair were completed and our vehicle was ready for pick up by the end of our trip. They made our bad situation manageable which allowed us to enjoy our vacation! Highly recommend Charlie's Garage! read more

I had a terrific experience today and am surprised that there are any bad reviews. As it happens, I chose to wait the 90 or so minutes while the car was being worked on. Every customer who came in was a local, which speaks highly of Charlie and his crew in my book. Also, I overheard a lot of the chatter in the garage. The mechanics were working on about three cars, two of which (mine included) posed some diagnostic problems. The conversations reflected a serious level of professionalism and a genuine interest in figuring out what was going on. On top of that, I received honest advice. My car doesn't have a long time to live and, indeed, will be unsafe to drive before long. The mechanic told me not to put much more money into the car and to have it looked at frequently for safety reasons. He also discounted the cost because the results of a diagnostic test were unclear. I was treated with professionalism and courtesy, as were the other customers who came through. read more

Nice to feel like family when getting your car fixed. The folks at Charlie's do a great job.

CJ was very efficient, helpful, and fast at getting us what we needed. He even offered to drive us to the state park nearby on his own time because we didn't have a ride. I would recommend this place to anyone in the area or driving by that needs any help with their car problems! read more

Great friendly staff! Reasonably priced and very good mechanics! The only people that actually follow up to see if you were taken care of! Highly recommend to take your business there, they will take good care of you and your car. read more

These guys are thieves, they wanted to charge me 50 dollars for a patch, called the next garage over and they gave me a price of 25. Use them if money is burning a hole in your pocket. read more

All of a sudden my check engine light came on the other day, along with a couple other of lights I didn't understand. One of my good friends is really good with cars and knows how to fix most problems. He was trying to help me get the code, but we couldn't get the code to pop up using the correct actions. He suggested I go to Charlie's because we both get our oil changed there and have had good expereinces, he told me that they can help me get the code and we can go from there. I went in the other morning, and the woman was very kind and told me that the guy who checks the codes would not be available until 2, and to come back then. I went in at 2pm, and the guy was utterly rude. He basically told me that myself and my friend are both too stupid to fix my car, and why do I need the code because I wont be able to do anything with it, and treated me like an idiot. It was completely disrespectful and unprofessional. I called my friend to let him know what was going on, and he asked what the guy looked like, upon my description he told me that is Charlie, the owner. The owner treated me like I am an idiot; I am not saying that I know a lot about cars, because I don't, but I knew what I needed, and was treated like an idiot for giving them business. I will not be going back there ever again, and neither will any of my friends that used to use their services for routine maintenance. read more

I've lived in Key Largo since 1998 and Charlie's Garage has been my go-to repair shop for everything. They babysat me through the repairs on a 17-year-old Firebird convertible, took care of my 2 Chrysler 300s and now they address any issues I have with my Challenger. Charlie clearly explains all the options and the effects of each. I have never been quoted one figure and charged another, higher amount. The staff members in this family-owned and -operated business have deep roots in our community and are friendly and helpful. Highly recommend Charlie's Garage to all my friends and the public as a whole. read more

Wow, what a great folks and service. We started a 3 day car journey from our home in Key West but by the time we reached Marathon, our AC stopped. By luck we spotted Charlie's in Key Largo. Charlie immediately understood our situation and took us right in. He explained what we were dealing with and what he could do. An hour later we were on the road in cool comfort. Very professional, very thorough and just nice people. Thank you. read more

Had a frontvendvalignment done very pleased with the service and with the job they did thank you very much Charlie's garage

Great service minded business people. I intend to have them provide my vehicle maintenance ongoing. Also, they have the latest equipment for high speed wheel balancing and do a great job. read more

Got there at 8 o'clock first one before employees 130 afternoon put four tires on my truck with alignment 5 1/2 hours way too long $300 too much money...... stay away read more

WORST CUSTOMER SERVICE IN THE KEYS!!! I have always used Largo Auto Service and always will from now on. But they were busy this morning and recommended Charlie's Garage. Remind you, I am a local here and have been for a few years now. The "manager" was In this morning. I just needed an oil change and he said that he could do it. So the "manager" gets in my car and turns it on. Now my boyfriend asks how long will it take because we needed to get to work in a couple hours. The "manager" then gets out of my car and slams MY CAR DOOR and proceeded to say "look man come back when you have a couple more minutes to spare next time" and walks away into the office. (In a very loud harsh tone) Ok???????? Excuse me?????? So we just left....... GO TO LARGO AUTO SERVICE!!!!!!! read more

New in Key Largo and needed an estimate on my ac. I saw this big brite sign and the place looked like a mom and pop kinda place, kool you know help the local businesses right. So I left my car there because it was going to take a couple of hours. I called to check on my car. The person who answered the phone said yes ur estimate is ready. I thought the estimate alone would be no more than $50.00 because being in the Keys. I get to the place and they quoted me I think it was like over $450.00 for a low pressure hose to be changed out! I told him I didn't have that kind of money! As to my surprise, I was given an invoice for $150.00 just to tell me the hose was bad! I don't see how they are still in business. What a freakin rip-off are you kidding me! I think they see a woman and see a $$$ sign on my forehead! Never again, don't go there, unless you're rich and can afford the rip-off!!! No stars from me, but yelp wanted one! read more