Packwood Creek Dental was by far the worst experience I've ever had with a dental office. The…read morelength of time that they kept me waiting with absolutely no treatment was inexcusable. I sat in a room for 30 minutes before heading in for X-rays. Once the X-rays were completed, it was back to the room for more waiting. The staff members were friendly. When I asked one of the staff members if they did teeth whitening, they must have saw dollar signs because out of nowhere, Dr Hilda Wee pops in within 30 seconds to sell me whitening. This woman was full of doom and gloom without even looking in my mouth and I could see the dollar signs rolling in her eyes like a slot machine. The kicker was that there was only one hygienist on site that day and I would have to either wait until she was done or schedule another appointment. By this time I had been there for 90 minutes. I decided to schedule another appointment, but with another dental office because these guys are a complete joke and waste of my Friday afternoon.

I called and asked for help with a broken tooth in the chair I was told three things. 1. I can't…read morehave the dentures I want though I have the full price in cash money. 2. They tried to upsell me on something I out front told them I did not want. 3. I walked out knowing I would never return. The dentist was a salesman with a lab coat and a high pressure video presentation.

I have never been happy to go to the dentist. I mean, who is?…read moreBut this office is different. I love it!!! Dr. Feras is incredibly intelligent and kind. He makes sure that you are comfortable and includes you in every single step of your procedures. He wants you to understand what he's doing and why. And your happiness is so important to him. Also, his staff is amazing. This office has some of the nicest people I have ever met. I will gladly go back. I've referred some friends and family too. I'm sure they will have the best experience.

They are charging me $160 bill for nothing even tho I don't owe them anything you guys didn't do…read moretreatment on me or anything special yet try to charge me $160 Im not paying you guys anything that I didn't owe I'll get my lawyer

I had an excellent experience! After breaking my front tooth, they got me in right away and took…read moreamazing care of me. The staff was kind, professional, and made a stressful situation so much easier. They did an awesome job, and I'm so grateful for how quickly they were able to help. I highly recommend them!

I needed a new dentist in the area so I asked around and Sequoia Dental was recommended by a few…read morepeople. I checked some online reviews and checked to see if they were in my dental insurance network. The next thing I knew I was making an appointment. The first visit for me is always stressful with new people looking inside your mouth, however, the dentist was fantastic. She was very thorough and knowledgeable. My next stop was at the hygienist office for a very thorough and painless cleaning. I have since been back for another 6 month cleaning. I'm very pleased with Sequoia Dental Office.

Was in/out less than 45 minutes. It helps when you stay on top of your personal dental hygiene…read more That means brushing/flossing daily. X-rays were quick. My RDA Hygienist knows her skills. Dentist in:out quick. No issues today. Love how the Fluoride is whipped like a dessert. Plenty of parking. Great communication and this office uses modern technology to confirm appointments by emailing & texting.

Very poor communication and follow-up. On January 18, the office submitted a VA preauthorization…read morerequest for me. It is now April and I have not received a single update or phone call from them. I had to call multiple times just to ask for a status. When I contacted the VA directly, I was told the request had already been sent back to the office due to an incorrect billing code they submitted. The office never informed me of this and continued to say they were "waiting on the VA." I also called about a cracked bridge and was told I would get a call back. Three days later, nothing. When I followed up, I was told the same thing again with no answers. Staff become dismissive and short when you ask questions, and no one takes accountability. It feels like they don't want to deal with VA patients, and the lack of communication has delayed my care for months.

everything was good until I wanted to schedule an apt from the last one I cancelled. she told me…read moreshe didn't know what my last apt was for. then no apt she asked if I was gonna pay the $300 today and I said yeah and you know what an apt magically appeared. then she says so you know if you don't come we can't see you anymore since you missed 2 apt I said no I havent I only cancelled one the proceeds to tell me I had to apts in one day! like first you don't know what my apt is for now I had two of them? make it make sense! goes to shoes all these dentit just want your money! Hope the dentist doesn't get upset that he lost out on $300!

Very professional and competent. Reasonably priced. Dr. Lam listens to patients. Not gimicky at…read moreall. Office staff was knowledgeable, kind, and quick to point out options. Today was my first visit, and I went in knowing that I had big list of dental work to address. Dr Lam's diagnosis was the first one that I have found that matched the news my favorite dentist had given me years ago, before he relocated out of the area. While having my teeth cleaned, I noted that their hygenist was extremely gentle, tapping her tools to pinpoint and investigate every spot I wished she'd gloss over. Truly skilled. Yes, I know all hygenists tap teeth and investigate them, but her inspection was THOROUGH. I have read the awful reviews of getting crowns by Dr. Lam and can't help but be curious....so I shall be getting crowns next and will try to remember to report back. I do not usually leave reviews, but I was very impressed today and have to say that my experience matched Jenny B.'s.

Dr. Lam & his entire staff are wonderful. Dr. Lam is very good dentist & has been efficient,…read moregentle, & kind. His staff are nice & they don't make you wait long before you're seen. I'm thankful I found dr. Lam.

Botched my teeth. My teeth felt fine, no issues at all. He said I had 3 small cavities. It's been…read moreover a year and I can't drink cold water ever since I left that office. I haven't been back since and don't plan on going back there again. He is fast at what he does but don't take quantity of quality.

Dr. Duong, Sylvia at the front and the dental assistants have all been fantastic! I have some…read moreanxiety going to the dentist and everyone here has been so kind, welcoming, and great at helping me feel relaxed. I'm very pleased with the treatment I've received here. I'm happy that I have chosen this dental office, and look forward to completing my dental work here.

Dr. Duong and his staff are nothing short of exceptional. I needed to get a molar extracted. I get…read morereally anxious about the dentist and lost faith in my old practitioner. But the moment I walked in to Duong's office from the front desk, to the assistants, to doctor, I was really put at ease because of their compassion, kindness, and knowledge. I'm just so blessed to have found this dentist office and make them my dental home. Highly recommend!

I had a wonderful experience at Sierra Family Dentistry. From the moment I walked in, the staff was…read morewelcoming,professional, and attentive. The office was clean, organized, and created a comfortable environment. What truly stood out to me was their genuine kindness and professionalism. The team had excellent mannerisms taking the time to ask how my day was and how my weekend had been. Those small but meaningful conversations made the experience feel personal and not rushed. They clearly explained procedures, answered all of my questions, and made sure I felt comfortable throughout my visit. It's evident that they truly care about their patients. I highly recommend Sierra Family Dentistry to anyone looking for quality dental care in a friendly and professional setting

I normally feel very anxious going to the dentist, but this office completely changed that for me…read more The staff was kind and made sure I felt comfortable every step of the way. The dentist explained everything clearly and was very gentle. I finally found a dental office where I feel at ease. Highly recommend!