Visiting from NC my husband needed a dress shirt, coat, tie and pants in a hurry. Not only did we…read morefind what we needed but at a great price. The service was fantastic! They ironed the dress shirt for us it's hard to find this service anymore. Thanks so much to the staff! The Browns from NC

My husband found a great pair of inexpensive board shorts in here. They have different levels so…read moreit's a bigger store than it looks from the outside and they're practicing precautions during the pandemic. Very friendly staff and the store is laid out very well. (Easy to find exactly what you're looking for without having to law through rack after rack) Menswear is downstairs.

The service here was amazing friendly staff didn't take long to get a gun would come back to…read morepurchase another gun

As a store it is pretty good as for stock and variety. However the mgr named Emily is a very young…read moreimmature individual with a very fowl mouth. She treats her workers awful and talks down to them like they are dogs. She seems to be on a power struggle and it's obvious that it is her age and insecurity. I know that finding employees is hard as no one is willing to work but she is what I find the bottom of the barrel. On another note the customer service at the front of the store lacks. Mostly on there phones and talking instead of doing there job. I have been there on many occasions and it never is different. I will not return I will be going to Dunham's or Cliff's in Clare. I can't stand by and watch her treat people with this disrespect.

I have gotten a pair of hookah waterproof hikers.. I'm mainly wanted to review my hookah shoes…read more These shoes fit like a glove. The service is excellent and I'll feel more stable now on my hike for that. This value is exceptional and reasonable for high-quality shoes.

We absolutely love shopping at the Outfitter. I have been shopping there for 14 years and my…read morehusband's family for many years before that too. Customer service is amazing and Josh always advises us on the right pick. Prices are about the same at the name brand items. Also, they do have sale area too if you want to bargain hunt. Keep in mind this is a small business and not a corporation.

Great quality and some super graphics! Especially love their sweatshirts. Petoskey and Harbor…read moreSprings

I've bought several lovely sweatshirts here over the years. Good material, quality goods…read more Someplace to visit when in Petoskey.

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

Great Orvis Shop! People were very nice and helpful. They offer fly tying classes and I'm happy…read moreto see that!

Took the one day fly fishing class and loved it. Great shop with quality clothes and gear/tackle…read more Staff is knowledgeable but not condescending like other spots and is patient and helpful with beginners like myself. Highly recommend.

This is the best casual men's and women's clothing store ever. It's a hometown store with great…read morecustomer service. There is something for everyone here!

Love this place! It's like a good old fashioned clothing store where someone waits on you and helps…read moreyou with your selections! Kathy and her daughter, Sam, are wonderful and very friendly. After your 1st visit you're like family to them. There is a decent selection of men's, women's and children's clothing, a nice accessory selection including Brighton, and plenty of Columbia choices for northern Michigan. It's the type of store that you want to see do well and succeed. I don't think I've ever walked out empty-handed!

M22 store in downtown Traverse City is awesome. We were instantly greeted by a friendly employee…read morewho chatted it up with us for a minute! Super welcoming. Dogs were allowed - thankfully, mine needed a moment of some air conditioning & a cold drink of water (available a few spots located through out the establishment.) We grabbed our favorite items; tshirts, koozies, stickers, etc & headed up M22 north for some good eats, views, memories. It's a must- stop here and represent!

Very sleek store. There are two sides full of clothing, stickers, accessories, and more. The store…read morehas a nice atmosphere with good lighting, and there were quite a few staff members available to assist. Prices were on the higher side. It has a good location on Front Street.

We were skiing at Boyne Mountain, and hubby said he needed new ski goggles. His were a decade old,…read moreand had developed a crack. Reason enough to get new ones. After a day of skiing, we stopped by Boyne Country Sports. Hubby picked out a nice, new pair of modern-technology goggles, then reminded me that my own decade-old goggles are too big to fit on my face under my ski helmet. They were always pressing on my sinuses the wrong way. OK, I'll try on some, too. The next morning, hubby noticed that my brand new, never worn ski goggles had vertical scratches in the centers of the lenses. Darn. He said we ought to exchange them. Back at Boyne Country Sports, he showed the scratches to Mike, the man who had sold us the goggles. Then they called in Steve, who seems to be the manager. Hubby showed Steve the goggles, and at first he said, "Oh that's just moisture." But when Steve looked at a second, then a third pair that had scratches already on them, he had to conclude that they were arriving at the store that way. He was going to have to speak to the Scott distributor. And then he did something amazing. He helped me pick out another pair that fit my head/helmet combination, and then he gave them to me for no additional charge, even though they were more expensive. I certainly didn't expect him to do THAT. Thanks, guys! Above and beyond the call of duty. :-)

Always fun getting new ski stuff. I bought a cool Boyne Mountain long sleeve shirt with the ski map…read moreon the back. They have a great section of all different brands of ski clothes and accessories for everyone to look great, stay warm and be safe. Good prices and a friendly helpful staff.

Good variety of locally-related products, especially Petosky stones, the 'state stone of Michigan'…read more Friendly & helpful owner.

Fantastic little shop just off the main drag. The owner is friendly, knowledgeable and a great…read moreresource for the area. They sell house tchotchkes, nice jewelry, humorous tidbits, clothing and, of course, Petoskey stones. Truly, something for everyone. It's a pleasure to browse.....but you'll find something to buy for sure.