Sarah was so sweet and helpful. She tirelessly tried to find the best hat for me and my husband…read more She did not just want to sell us a hat but a long term experience. She is like Ollivander - the wand maker in Harry Potter. Your hat chooses you in this shop.

Key West Hat Company has a store here in Charleston and one in New Orleans but none that I know of…read morein Key West. Hmmm? So I don't know from whence the name comes. But I do know that if you are in need of a hat or cap, this is the place to come to. The inventory here is huge with hats and caps of every type. It's particularly good if you are looking for the unusual that others won't be wearing. On the downside, for most comparable items that you might find elsewhere, the prices here are higher; in fact a lot higher. But most of what you find here you won't find elsewhere and everything here is of high quality.

Suzanne is fantastic and a true artist. Walking into her showroom is like being a kid in a candy…read morestore. She has exquisite taste and so talented. Her hats and fascinators are beautiful, artist and extremely made well. She spends time with each client to make sure the style and hat size fits the individual. She is willing to make any still hat, color with the accessories the client wants. A true process and provides excellent customer service.

What an incredible experience! During a visit to SC, for the very first time, I really wanted to…read morepurchase a derby style hat- what better place than the south, right? The owner responded quickly to my request for an appointment. She allowed my mother and I to try on several different, previously made hats, and talked us through how our face shape influences the structure of the hat. I found a hat structure I absolutely loved and was able to customize it to meet my personality. I walked in wanting one amazing "Southern Lady" inspired derby hat and walked out with three! Overall a fabulous experience, a wonderfully patient and knowledgeable owner, and beautiful hats. If you're looking for any style of hat, I highly recommend this business!

After a long search, I found a quality hat shop that I wanted to stop into. This location had an…read moreamazing selection. The service was on par, and the value for dollar was perfect. I got exactly what I wanted and didn't spend too much money in my opinion I will say that you can spend more or less depending on your point of view for either a lighter grade or online if you so choose but I've seen prices for the exact same hat range for the $300 range to $500 range, and I'm just happy to say that I bought one local. I highly recommend this location. If you're looking for a hat in the Savannah area, I drove down from Hilton head to ensure that I got a good hat.

Good selection of many different types of hats…read more The service from the lady working there was very good. Prices are high, but it is on the tourist strip.

A huge thank you to Laura and Nicole at Southern Ruetz for an unforgettable custom hat-making…read morebirthday experience! Their unique hat bar captures Charleston's distinct style while championing local businesses. Southern Ruetz offers a refined, artistic collection that perfectly reflects our historic city's classic charm. This isn't just another hat bar; it's a truly unique niche all its own. I made my very own LoveShackFancy inspired hat, which I will cherish forever!

If you're looking for amazing local art and photography souvenirs of your visit to Charleston, the…read moreboutique upstairs is the place! Have you ever wanted a unique handmade hat, again this is the place! Check out their website, Southernruetz.com!

After not making it to the Mad Hatter in Savannah River Street, my wife found Bennali's as another…read morevenue to find a good golf hat. They did have some nice hats on sale for clearance at a lower price. My hat was not at the discount area. They do provide discounts for folks who can prove they're local. I got a nice Cekala hat while my wife found a nice anklet. Mission accomplished.

My wife and I went in the store to buy hats for the both of us. The store clerk was extremely rude…read moreto my wife as she was trying to help me find a hat. She said she had her own system to the order she had the hats in, but didn't even realize how the men's hats were sized. We just ended up walking out.

Had an amazing experience at Marsh & Magnolia. My husband made an appointment for me and everything…read morewas seamless. Upon entry I was greeted by an amazing staff and was offered a drink. The place is beautifuly decorated with hats and all the bells and whistles to go with it. I love the gold accents and the color scheme. We started playing around with different sizing for my head and found the perfect fit. I didn't know you could do so much to a hat. I added monogram, hat burning, a net leather band, and stitching. Our milliner was most helpful with her tasteful suggestions and experience, it made the design process smooth. The hat and experience was worth every penny. The whole staff was so helpful and friendly. I can't wait to go back and they also make kids hats if you want to bring your family!

A friend and I strolled into this store on a Sunday afternoon all set to purchase a custom hat…read more The price point (around $500) was what we expected and left with a fun unique hat. Two areas they can work on: (1) box charge of $25. I just dropped $500 on a custom hat and you can't give me a box to keep it stored and safe. Huge miss here and I ordered one from Amazon. (2) being asked to tip. This is yet another example of the tip culture run amuck - similar to a shoe salesman or a clothing store attendant - you don't tip on a clothing purchase. I felt blind-sided with this at the end after a mediocre customer service experience at best. Don't be penny wise and pound foolish - I'll wait and get custom hats in Jackson or Nashville next time.

Major Hats & Suits on Royall Avenue in Mount Pleasant is a great place to go for unique and stylish…read morehats of all kinds at a good value. I really like the selection that they have available here and everything that they have to offer. Great overall experience here.

From the owner: The Best Hats & suits store IN Mount Pleasant SC 29464read more

Worst customer service! We left the owner many notes on the hat we wanted when it came in. Stopped…read morein multiple times and had him leave a post it at his phone with our contact info. When it arrived, he never called. I randomly stopped in, shocked they had them in stock and bought the hat for my head. My husband wanted one and left a long message to buy another hat in his size. Still no phone call. Don't expect any customer service from this store.